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  1. Replies
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    Do you need help?

    Do you need help?
  2. Replies
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    Hello and welcome to the forum. My name is ...

    Hello and welcome to the forum.
    My name is Airscape and I'll be helping you with your malware issues.
    The logs can take a while to research. Please be patient with me.

    Take note of the...
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    3,322

    Do you still need help?

    Do you still need help?
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    If you moved Gmer to a folder like I said, please...

    If you moved Gmer to a folder like I said, please rename the folder to a random name also.

    Please reboot the computer, run Gmer again with Devices UNchecked and see if it works?

    If it still...
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    OK but try to keep the pc offline as much as...

    OK but try to keep the pc offline as much as possible.

    Thanks
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    Hello, Sorry for the delay DeFogger Please...

    Hello,

    Sorry for the delay

    DeFogger
    Please download DeFogger from here to your desktop.

    Double click DeFogger.exe to run the tool.
    The application window will appear
    Click the Disable...
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    OK... be back as quick as I can. In the...

    OK... be back as quick as I can.

    In the meantime please do not run any fixes.

    Thank you for you patience :)
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    The os update should not be done if the pc is...

    The os update should not be done if the pc is infected.

    Please confirm, we do not help with work related computers?

    I will need to have my post checked by a teacher before posting, so there may...
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    Hello and welcome to the forum. My name is ...

    Hello and welcome to the forum.
    My name is Airscape and I'll be helping you with your malware issues.
    The logs can take a while to research. Please be patient with me.

    Take note of the...
  10. Replies
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    4,289

    I would only backup/transfer personal data...

    I would only backup/transfer personal data (documents, pictures, music, etc) to a cd/dvd.
    If you use a flash/external drive then run this program with all flash drives (cameras, phones, usb, etc)
    ...
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    Your computer has multiple infections, including...

    Your computer has multiple infections, including a Backdoor.
    A backdoor is a software program that gives an attacker unauthorized access to a machine and the means for remotely controlling the...
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    Hello dim2001sum, I'm sorry for the delay, I...

    Hello dim2001sum,

    I'm sorry for the delay, I haven't forgot this post.

    Please hold on running any fixes until I can get back to you.

    Thanks for you patience.
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    Hello, Sorry for the delay to your post. If...

    Hello,

    Sorry for the delay to your post. If you still need help, post new DDS logs.

    Also let me know if this pc is used for business.

    Thank you :)
  14. Replies
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    3,479

    Do you need help?

    Do you need help?
  15. Replies
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    3,479

    You should not be running ComboFix unless...

    You should not be running ComboFix unless instructed, as explained here.
    Unless CF removed anything you may have done more damage than good i'm afraid.

    From right-clicking on the Start button and...
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    Hello and welcome to the forum. My name is ...

    Hello and welcome to the forum.
    My name is Airscape and I'll be helping you with your malware issues.
    The logs can take a while to research. Please be patient with me.

    Take note of the...
  17. Replies
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    9,398

    Hello, Unfortunately, we cannot help remove...

    Hello,
    Unfortunately, we cannot help remove malware from a computer, used for any kind of business purposes.
    Many of these type systems may have specific modifications made..which could be removed...
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    Hello, As per forum policy (I would prefer you...

    Hello,
    As per forum policy (I would prefer you to) please remove eMule via Start > Control Panel > Add/Remove Programs
    If you value your pc at all, I would stay well away from these programs. This...
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    Hi LockeZ, Sorry for the delay. Yes do...

    Hi LockeZ,

    Sorry for the delay.


    Yes do that now please you can install it again when clean

    We need to get a closer look at the pc (since DDS won't run) before anything else, to see what is...
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    sorry for the delay Disable Spybot's TeaTimer....

    sorry for the delay

    Disable Spybot's TeaTimer. This is a two step process.
    First step: Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
    ...
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    By chance you still need help, please do the...

    By chance you still need help, please do the following:

    Remove P2P programs
    IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.
    ...
  22. Replies
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    Hello and welcome to the forum. My name is ...

    Hello and welcome to the forum.
    My name is Airscape and I'll be helping you with your malware issues.
    The logs can take a while to research. Please be patient with me.

    Take note of the...
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