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  1. Replies
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    We have more junk to clean, you would be wise to...

    We have more junk to clean, you would be wise to keep this computer offline except when troubleshooting.

    Return to my post $2 and follow instructions 1 2 & 3, you should be able to run MBAM now.
    ...
  2. Please follow the posted order carefully. 1)...

    Please follow the posted order carefully.

    1) Please download ATF Cleaner by Atribune
    http://www.atribune.org/public-beta/ATF-Cleaner.exe
    Save it to your Desktop. We will use this later.

    2)...
  3. Replies
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    You are not reading the directions again, waste...

    You are not reading the directions again, waste of space posting a log that is not updated as instructed.


    Understand that the junk hackers placed on the computer is blocking the tools you must...
  4. Recovery Console will not install with Vista, see...

    Recovery Console will not install with Vista, see this:
    http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx
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    Post only in this thread:...

    Post only in this thread:
    http://forums.spybot.info/showthread.php?t=50735
    DO NOT start any new ones at this time.

    BSOD's come with an error message, post that error message word for word....
  6. Replies
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    Member started a new thread here:...

    Member started a new thread here:
    http://forums.spybot.info/showthread.php?t=50735
    I am closing this thread so nothing gets added to it.
  7. Hi Rosie, yes you can, we often have to bring...

    Hi Rosie, yes you can, we often have to bring tools to the infected computer. I will also suggest you can use a USB Memory stick or Flash drive, but keep in mind combofix is 2.97 MB's so make sure...
  8. If you will right click the AVG icon in System...

    If you will right click the AVG icon in System Tray and click exit, then OK any requests. After that, please run combofix anyway.

    Thanks
  9. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  10. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  11. Thread: virtumonde

    by pskelley
    Replies
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    2,751

    Remove combofix from the computer like this: ...

    Remove combofix from the computer like this:

    Click START then RUN
    Now type or copy Combofix /u in the runbox and click OK.
    Note the space between the X and the U, it needs to be there.
    ...
  12. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  13. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  14. Here is some information that will help your...

    Here is some information that will help your computer run better if applied:
    http://www.netsquirrel.com/msconfig/msconfig_xp.html
    http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html...
  15. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  16. Please visit this webpage for download links, and...

    Please visit this webpage for download links, and instructions for running the tool:

    Recovery Console does not install on Vista.

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix
    ...
  17. How to use User Account Control (UAC) in Windows...

    How to use User Account Control (UAC) in Windows Vista

    http://support.microsoft.com/kb/922708
  18. Before we try something else. I wish to be sure...

    Before we try something else. I wish to be sure you understand that these tools have to be run as Administrator since this is Windows Vista.

    Thanks
  19. Uninstall list: I look for malware and security...

    Uninstall list: I look for malware and security issues and will not know all of your programs, but you should.
    Hackers are using out of date programs to infect folks more and more,
    Here is a small...
  20. The infection on the computer is of a type that...

    The infection on the computer is of a type that blocks some tools from working. Try deleting it and downloading again using this link:...
  21. Read the directions carefuly please, you can wait...

    Read the directions carefuly please, you can wait now until I ask again for a HJT log.


    Uninstall list: I look for malware and security issues and will not know all of your programs, but you...
  22. Replies
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    PLEASE read the directions: If you expect...

    PLEASE read the directions:

    If you expect help, the "Before you Post" instructions MUST be read and followed to the letter, if you are not going to do that, let me know so I can close this thread....
  23. We will get it uninstalled and updated to AVG 8.5...

    We will get it uninstalled and updated to AVG 8.5 before we finish, please make sure only to be online when you absolutely have to. This junk will download more and you probably have no antivirus...
  24. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  25. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  26. Replies
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    Thanks for letting us know.:bigthumb:

    Thanks for letting us know.:bigthumb:
  27. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  28. Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  29. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  30. Hi Paul, It is always best to use the uninstaller...

    Hi Paul, It is always best to use the uninstaller if available. I suggest you visit the website of the program you are having issues with, look for support and ask them how best to proceed. If you...
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    Thanks for taking the time to let me...

    Thanks for taking the time to let me know:bigthumb: safe surfing.
  32. Replies
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    Please visit this webpage for download links, and...

    Please visit this webpage for download links, and instructions for running the tool:

    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    Please ensure you read this guide carefully and...
  33. See this:...

    See this: http://www.systemlookup.com/CLSID/20564.html
    http://www.benedelman.org/spyware/ask-toolbars/
    http://vil.nai.com/vil/content/v_185490.htm

    Let's continue with some cleaning like this.
    ...
  34. Replies
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    1) This tool will look for a Rootkit infection....

    1) This tool will look for a Rootkit infection.
    Download it to your Desktop
    ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe
    Double click the fsbl.exe and accept the agreement
    Click NEXT...then...
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    Great...let's see if we can wrap up for you like...

    Great...let's see if we can wrap up for you like this:

    (Because we changed the file name, you may have to delete combofix manually, but give this a try first)

    Remove combofix from the computer...
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    Everything looks good as far as I can see from...

    Everything looks good as far as I can see from here where malware is concerned. I am going to suggest you look at this informatyion to help you with the excessive running programs. For instance, I...
  37. Replies
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    To control those Firefox cookies:...

    To control those Firefox cookies:
    http://www.google.com/search?hl=en&q=block+cookies+in+Firefox+3.&btnG=Google+Search&aq=f&oq=&aqi=

    To save a log in AVG 8.5 for future reference:
    * Near the...
  38. Once we are sure all of the malware is gone we...

    Once we are sure all of the malware is gone we will tackle any softwarel issues that are left before we finish.

    Please visit this webpage for download links, and instructions for running the tool:...
  39. Replies
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    Before we start, could I ask you to check...

    Before we start, could I ask you to check Notepad, under Format and make sure Word Wrap is not checked. That would be why the logs you post are stretched wide.

    I am not sure if that is Windows...
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    Thanks for the feedback, it does not look like...

    Thanks for the feedback, it does not look like Recovery Console got installed, we will see that it does before we finish.

    I am seeing this:
    AV: Symantec AntiVirus Corporate Edition *On-access...
  41. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  42. Replies
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    Welcome to Safer Networking, I wish to be sure...

    Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
    "BEFORE you POST" (READ this Procedure before Requesting Assistance) ...
  43. Replies
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    If possible, please run two additional checks to...

    If possible, please run two additional checks to make sure all malware is gone. If these return negative, we will remove remove combofix and wrap up.

    1) This tool will look for a Rootkit...
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    Due to the lack of feedback this Topic is closed....

    Due to the lack of feedback this Topic is closed.

    If you need this topic reopened, please request this by sending the moderating team
    a PM with the address of the thread. This applies only to...
  45. Replies
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    Due to the lack of feedback this Topic is closed....

    Due to the lack of feedback this Topic is closed.

    If you need this topic reopened, please request this by sending the moderating team
    a PM with the address of the thread. This applies only to...
  46. Sounds good, let's look at your comments. You...

    Sounds good, let's look at your comments.

    You can right click BlackLight and delete it.

    It's up to the user, TeaTimer is a good tool I just prefer and run these programs which you will read...
  47. This tool will look for a Rootkit infection....

    This tool will look for a Rootkit infection.
    Download it to your Desktop
    ftp://ftp.f-secure.com/anti-virus/tools/fsbl.exe
    Double click the fsbl.exe and accept the agreement
    Click NEXT...then...
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    You might want to consider a reformat:...

    You might want to consider a reformat:
    http://spyware-free.us/tutorials/reformat/

    Because of the nature of a rootkit infection, even if we remove the junk I can never say this computer will be...
  49. Replies
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    Try running it in safe mode....

    Try running it in safe mode.
    http://spyware-free.us/tutorials/safemode/
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    Yeah, these hackers have installed junk on your...

    Yeah, these hackers have installed junk on your computer that blocks the tools we need to use to remove it. Gives them access and control of your computer. It's likely a rootkit infection and it is...
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