Search:

Type: Posts; User: shelf life; Keyword(s):

Page 1 of 10 1 2 3 4

Search: Search took 0.27 seconds.

  1. Hi, The amount of spam mail you get is related...

    Hi,

    The amount of spam mail you get is related to how your e-mail address has been exposed over time. With a legit company you might have the option to unsubscribe to the mailings. I dont know if...
  2. Thread: dwslite

    by shelf life
    Replies
    2
    Views
    1,017

    I believe you are referring to Destroy Windows 10...

    I believe you are referring to Destroy Windows 10 Spying? There is a updated list with a good comparison of each of the tools here:...
  3. Thread: Adware

    by shelf life
    Replies
    10
    Views
    4,071

    Ok your welcome. Cant do anything about the...

    Ok your welcome. Cant do anything about the captcha. Cloudflare is a service that some web sites use to help 'protect' the website from malicious activity- at the expense of being annoying to the...
  4. Thread: Adware

    by shelf life
    Replies
    10
    Views
    4,071

    ok. Good. You can delete the FRST icon, its text...

    ok. Good. You can delete the FRST icon, its text files and the FRST folder located at root drive C:

    Unless your having a specific problem with a device (hardware) then its really not necessary to...
  5. Thread: Adware

    by shelf life
    Replies
    10
    Views
    4,071

    Ok thanks for the info. Are the popups gone now?...

    Ok thanks for the info. Are the popups gone now? May have needed a reboot. We will use FRST to remove some items:

    You can copy/paste whats below into notepad and save it as fixlist.txt in the same...
  6. Thread: Adware

    by shelf life
    Replies
    10
    Views
    4,071

    Ive never used it or ever backed up my drivers. ...

    Ive never used it or ever backed up my drivers.

    Can you rescan with FRST like you did before and post a new log and we will go from there.
  7. Thread: Adware

    by shelf life
    Replies
    10
    Views
    4,071

    hi, Do you recognize anything in the...

    hi,

    Do you recognize anything in the add/remove programs panel that you didnt install?

    As for driver updating software, I believe if everything is functioning fine then theres really no need...
  8. hi Those registry entries are to help control...

    hi

    Those registry entries are to help control privacy/security settings in IE. Probably installed by some software your using. Maybe Spybots immunization feature?

    see link...
  9. Ok good. Nothing like a clean slate to start...

    Ok good. Nothing like a clean slate to start with.

    I dont use Spybot but i think this list: are Spybots .exe files and definition files. Nothing to worry about.

    --- Spybot - Search & Destroy...
  10. The reason for trying safe mode would be to see...

    The reason for trying safe mode would be to see if the explorer.exe problem happens like it does in "normal mode". In safe mode not everything will "load"up to run like it normally does, like only a...
  11. Does the problem happen in safe mode also? This:...

    Does the problem happen in safe mode also? This: "explorer.exe collapse" and you can restart it with task manager?
    Does it just happen randomly at any time? You have uninstalled certain software...
  12. A conflict with software/drivers is possible. You...

    A conflict with software/drivers is possible. You got the drivers from the manufacturers website or installed them off media? What is it that Spybots reporting as malware and you think thats the...
  13. hi Bazzi, Since you have run quite a few...

    hi Bazzi,

    Since you have run quite a few malware tools we will assume its not malware related. Can you start explorer.exe manually?

    At the desk top hit ctrl-alt-del keys at once to bring up...
  14. Replies
    1
    Views
    1,398

    hi nrp1019, You can get a download and post...

    hi nrp1019,

    You can get a download and post its log. We will use that as a starting point and go from there:

    Please download Farbar Recovery Scan Tool and save it to your desktop

    ...
  15. Ok your welcome. One more download that will...

    Ok your welcome. One more download that will remove the tools we used then delete itself. Anything it may miss you can delete yourself.
    Keep Malwarebytes to use as antimalware app.

    Please...
  16. Ok good. Reset FF and IE back to there defaults:...

    Ok good. Reset FF and IE back to there defaults:

    IE: With IE open: Tools>Internet Options>Advanced tab: click the Reset button

    FF: With FF open: Help>Troubleshooting information> Reset Firefox...
  17. hi, Ok, its a good start. Thanks for the...

    hi,

    Ok, its a good start. Thanks for the info. Look in your add/remove programs panel and uninstall any of these if you see them listed, if there not there dont worry about it.


    Client...
  18. hi Kunzie, First we will stop a service,...

    hi Kunzie,

    First we will stop a service, remove a proxy setting then get some downloads to use.

    1) Go to start and in the search field type in services.msc
    click enter. Windows Service panel...
  19. Replies
    5
    Views
    1,766

    Looks good. If all is good on your end you can...

    Looks good. If all is good on your end you can get one more download that will remove the tools we used then delete itself:

    Please download Delfix.exe and save it to your desktop:
    ...
  20. Replies
    5
    Views
    1,766

    Ok thanks for the info. We can use FRST to clean...

    Ok thanks for the info. We can use FRST to clean up some of the leftovers. There harmless, the main threat (the running service) is gone.

    Open notepad. You can type in notepad in the search window...
  21. Replies
    5
    Views
    1,766

    Hi, We will get two downloads to use. Both...

    Hi,

    We will get two downloads to use. Both target adware and should fix your problem.
    One is Adwcleaner and the other Junkware Removal Tool

    Please download Adwcleaner from and save to your...
  22. Replies
    4
    Views
    2,176

    Ok so far so good. We will use FRST to delete...

    Ok so far so good. We will use FRST to delete some items then get one more download to use:

    Please copy and paste the contents of the below code box into the open notepad and save it to your...
  23. Replies
    4
    Views
    2,176

    hi, We will delete a service and get two...

    hi,
    We will delete a service and get two downloads and download FRST again.

    Go to Start>Run and type in cmd.exe and click enter. A windows command prompt should open. At the blinking >_ copy...
  24. Replies
    12
    Views
    4,728

    Ok your welcome. One last thing you can do to...

    Ok your welcome. One last thing you can do to remove the tools we used:

    Please download Delfix.exe by Xplode and save it to your desktop.
    ...
  25. Replies
    12
    Views
    4,728

    Ok good. Having "use system proxy settings"...

    Ok good. Having "use system proxy settings" checked shouldnt be a problem since the system dosn't have any settings. You could change it to No proxy if you wanted to or just leave it the way it is....
  26. This type of problem can be hard to troubleshoot...

    This type of problem can be hard to troubleshoot via posts.
    I dont think its malware related. Something is running in normal boot thats not there in safe mode. You could compare task manager in...
  27. Replies
    12
    Views
    4,728

    Lets try this, although its a long shot. Shut...

    Lets try this, although its a long shot. Shut down your antivirus, Norton- Malwarebytes, Spybot etc. Usually whats running will have a icon near the clock. Maybe a right click on the icon > exit....
  28. So your machine runs ok in safe mode but not...

    So your machine runs ok in safe mode but not after a normal boot? did you notice if it started after installing software or a driver? It just bogs down and takes a long time to complete a task?

    ...
  29. Replies
    12
    Views
    4,728

    Hi, We will use roguekiller again. Start it...

    Hi,

    We will use roguekiller again. Start it and after the pre-scan click the Scan button. Once the scan is done:
    Under the Registry tab check the first two then click on the delete button. Then...
  30. hi, So after the Scan with Adwcleaner you...

    hi,

    So after the Scan with Adwcleaner you clicked on the Clean button? In my original directions I said after the scan click on the delete button, should be the Clean button. There is no delete...
  31. Replies
    12
    Views
    4,728

    Lets get two more downloads to use. One is...

    Lets get two more downloads to use. One is Roguekiller and the other is FRST.

    1) Roguekiller:

    Please download RogueKillerX64.exe and save to the desktop.
    Close all windows and...
  32. Replies
    12
    Views
    4,728

    hi, You can try this; on the machine in...

    hi,

    You can try this; on the machine in question set IE back to its defaults. If you click on the "gear" looking icon or tools>internet options, under the connections tab Click on LAN settings and...
  33. Hi, Its been awhile. Lets get a couple more...

    Hi,

    Its been awhile. Lets get a couple more downloads. You can try on the machine in question or use your linux machine and transfer them. Two will remove adware items. The third you can keep and...
  34. hi doubleoseverin2, Lets start with this: ...

    hi doubleoseverin2,

    Lets start with this:

    Download TDSSkiller.exe and save it to the Desktop. Run it in safe mode then reboot normally and run it again if possible.

    Right-click the .exe and...
  35. Replies
    4
    Views
    4,750

    Well, its just a command/script that runs at...

    Well, its just a command/script that runs at start up. Unchecking it just means that line wont be executed at start up. The line thats still there is harmless by itself.

    If you download the free...
  36. Replies
    4
    Views
    4,750

    hi robodomo Do this; Click on Start> and in...

    hi robodomo

    Do this; Click on Start> and in the search field type in: msconfig and click enter.
    Windows System config Editor will open up.
    Under the startup tab look for this line: CMD =>...
  37. Replies
    17
    Views
    5,994

    Ok, good. I think we are done. You can uninstall...

    Ok, good. I think we are done. You can uninstall adwcleaner by starting it and clicking the uninstall button. The JRT icon just delete as well as the JRT folder @ C:/

    Malwarebytes you can keep...
  38. Replies
    17
    Views
    5,994

    ok reset FF to its defaults: ...

    ok reset FF to its defaults:

    https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
  39. Replies
    17
    Views
    5,994

    ok. Next: Reset Chrome settings: Click...

    ok. Next:

    Reset Chrome settings:

    Click the Chrome menu Chrome menu on the browser toolbar.
    Select Settings.
    Click Show advanced settings and find the "Reset browser settings”...
  40. Replies
    17
    Views
    5,994

    do this; Click on start and in the search...

    do this;

    Click on start and in the search field type in notepad. Copy paste whats below in the code box and save it to your desktop as fixlist.txt


    SearchScopes: HKCU - URL...
  41. Replies
    17
    Views
    5,994

    Ok thanks for the information. 1) Open up...

    Ok thanks for the information.

    1) Open up firefox and at the top go to Tools> addons> Extensions. Disable all the extensions.

    2) If you have JRT.exe downloaded, go ahead and run it:

    Right...
  42. Replies
    17
    Views
    5,994

    Ok your welcome but not done yet. Can you post...

    Ok your welcome but not done yet. Can you post the log that was made after you used adwcleaner the last time, (Clean). So you did not use JRT.exe?

    We will get another download to use. Its called...
  43. Replies
    17
    Views
    5,994

    Ok forget the uninstalls and use adwcleaner, Scan...

    Ok forget the uninstalls and use adwcleaner, Scan then clean. Post the log in your reply. After you finish with adwcleaner you can get another download:

    Please download Junkware Removal Tool to...
  44. Replies
    17
    Views
    5,994

    Ok Your welcome. Go back to the add/remove...

    Ok Your welcome. Go back to the add/remove programs panel and uninstall these two:

    deaill4me
    Websteroids
    After you uninstall them both restart your machine.

    Start Adwcleaner again, click on...
  45. Replies
    17
    Views
    5,994

    hi duczos1, We will do two things: 1)Look...

    hi duczos1,

    We will do two things:

    1)Look in your add/remove programs panel and uninstall:
    Browser System Enahncer

    2) Please download Adwcleaner.exe to your desktop.
    Double click on...
  46. Ok no problem, thanks for the update. To remove...

    Ok no problem, thanks for the update. To remove the tools we used:

    You can remove combofix by clicking on the start "orb" and in the search field type: combofix /uninstall
    then click enter. Note...
  47. You can try the Goggle forums if you want to. ...

    You can try the Goggle forums if you want to.

    You dont see this as an extension in chrome?

    C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx
    If not you can navigate to...
  48. ok thanks for the info. Not much there to worried...

    ok thanks for the info. Not much there to worried about. Dont see any malware that I recognize. We can work backwards. Looks like you have several chrome add ons installed. Please disable them all...
  49. ok thanks for the info. Still not convinced this...

    ok thanks for the info. Still not convinced this is a malware issue but we will move on to combofix and see if it digs up anything and then go from there and start removing installed google products....
  50. Could be the source, cruise around in chrome and...

    Could be the source, cruise around in chrome and see.
Results 1 to 50 of 500
Page 1 of 10 1 2 3 4