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I specialize in data recovery...three different data recovery apps did not find any residual, unencrypted files. These folks are SOL, I'm afraid.

What bothers me most, I think, is that SpyBot...

Well...I'd not exactly say that it worked...but things are functioning. How will I know if/when SNL makes a patch to fix this?

I figured it out. It's CTB-Locker. From all indications it was on the HDD AFTER the previous techs had "clean installed" Win7. There is also evidence (from file IDs) that the infection was there...

I'll try that...so long as this utility will handle an external drive. I won't be getting into the main box until this afternoon...but I'm now thinking I'd better wait on any action until I get a...

Curious if anyone has run across a bug that adds a bogus file extension of .yoyvyrf at the end of an otherwise legitimate file name (cf., myphoto.jpg becomes myphoto.jpg.yoyvyrf). The file also...

Well...it doesn't seem to be happening with anyone I know who is still using the free version, but no matter. I changed the settings as you suggested on my Professional version to uninstall the...

I could not reinstall the free version. The installer kept picking up that the Professional version had been installed, and simply reinstalled that version.

I've had to completely uninstall SpyBot...

I finally broke down and bought the paid version for a couple of reasons. Although retired, I thought it would be nice to have updating happen by itself...and have a secure shredder function. I use...

I've been a stalwart advocate of S&D for years, but after running 2.0 for several days I had to uninstall it and revert to 1.6.2.

I run a quad-core 3.2 ghz processor with 16GB of RAM and a...

I posted this to the wrong place. These are private people, not businesses.

There has been a rash of folks coming to me with infections with a rogue program called (variously) Vista, or XP, Antivirus (or Internet Security) 2012. It appears that all the variant names are the...

Open Windows Explorer, and expand My Computer to show all your drives. Right click on the drive you want to check, and click on "Scan using Spybot S&D".