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    hi katana, thanks for your help. Safe mode...

    hi katana,

    thanks for your help.

    Safe mode won't work, unfortunately, because it won't take the password I normally use to login. (It's an old computer of my mother's, and she doesn't recall...
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    virus infection

    Hello.

    I have a virus on my machine, which is preventing any use of the machine. When I login and the OS loads, I get nothing on the screen except the desktop image -- no icons, no taskbar,...
  3. It does, as has everything else you suggested. ...

    It does, as has everything else you suggested.

    You have my sincere thanks. Keep well.
  4. everything seems to be clean, and I figured out...

    everything seems to be clean, and I figured out the questions I'd wanted to ask you. Except these two:

    1. Is there anything I should do in the next week or two to make sure that my computer is...
  5. I deleted the .gti file and not the .dbl file. ...

    I deleted the .gti file and not the .dbl file. Then I followed your instructions with ATF Cleaner and Malwarebytes' Anti-Malware.

    Here is the log from Malwarebytes' Anti-Malware:
    ...
  6. before I follow the rest of your instructions, I...

    before I follow the rest of your instructions, I would like to know whether I should delete the file you asked about.

    Here is the VirusTotal report on it (Kapersky came up with nothing): ...
  7. thank you very much

    1. I have read the entire "before you post" thread (and had done already). Teatimer has been disabled.
    2. I will keep the computer offline except when working with you or checking for your...
  8. that vicious virtumonde and sinister smitfraud!

    Hello and happy new year.

    I've been infected with Virtumonde, Virtumonde.generic, and SmitFraud. They are pernicious buggers: I have used both spybot and symantec to clean up my machine, but...
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    My computer is infected with a persistent...

    My computer is infected with a persistent virtumonde, virtumonde.generic, and smitfraud. Neither spybot nor symantec is able to clean my system.

    I would really appreciate some help. Thanks in...
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