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hot fire

Hephaestus

Glad we could help. http://i.imgur.com/SakDYGv.gif
Since this issue appears resolved ... this Topic is closed.

Zeus......

Glad we could help. http://i.imgur.com/SakDYGv.gif
Since this issue appears resolved ... this Topic is closed.

Legend

recognizable

Glad we could help. http://i.imgur.com/SakDYGv.gif
Since this issue appears resolved ... this Topic is closed.

slightly strange

Nothing found was what I expected.

Your good to go.

Use this tool to remove quarantined items:

Please download KpRm by Kernel-panik and save to your Desktop.

Click on KpRm.exe to run...

that describes a lot of people.

odd ball

quirkie

introvert

It must had been the policy restrictions....my guess?

I don't think the machine is infected, and if you think we need to continue and do an online scan we can?

ESET Online Scanner:

Download...

LOL

bashful

Yes and no.
I've seen big name software and hardware names that I know are legal and non-malicious have 'file not signed" So a lot of research goes into logs to make sure if we see something we're...

If it's hopeless or not?, I don't know.


This can be a problem. There have been restrictions placed on the computer we can attempt to fix but, not sure if the computers security app placed them...

I was always the quiet one

ahhh, the memories of high school

Ringwald

pretty in pink

Are you having a specific problem with your computer that you would need help with system errors?

go hide

embarrassing

I didn't know, I didn't look either but would not had thought men were interested.
You got to be kidding me.

very flexible body

lol, this will be a change

pole dancer

This might help

barn dance

kicking up some heels

If their in a quarantine folder those files aren't going anywhere but, I'm unsure which exactly can be deleted without it effecting the program in some way.

Good deal

Use this tool to remove quarantined items:

Please download KpRm by Kernel-panik and save to your Desktop.

Click on KpRm.exe to run the tool.


Vista/Windows 7/8/10 users...

dance of joy

Got my fingers crossed.

I'm not sure how that forum works but would think you would need to subscribe to the topic you create.

Listed in my post #23, good tips to help in staying safe.

The best tool to computer safety sits behind the keyboard. Knowledge and computer education should be a requirement to buying or using a...

smiling with pride

I have heard back from one of the advisors:


Yes, that does look like a false positive. Send them to post in the false positives forum, ...

Something I pick up on is that it has it listed as a ThreatLevel 5
That's odd to me, if anything I think it should say a ThreatLevel 10 with sirens and whistles going off.

I can't tell if it's...

Can you copy and paste the file or folder where this is found?

award winning

I can't say for sure which command aided in helping
Below is the list of items to fix by script

It was a tidy up of empty files and a couple of policy restrictions
CreateRestorePoint:
Policies:...

taste buds in heaven

I think they are all good.
Now, let's add some chopped pecans

I don't know what is going on with MalwareBytes, trying to download and install over an older version? You may need to completely uninstall then reinstall.
There is a MalwareBytes support forum that...

I say potentially false-positive because I and the tools used to scan for infections were not there.

In the past, online scanners took hours to scan a computer because hard drives can be so full...

The files we removed with FRST was a tidy up event, they were lose files that added nothing to the machine.
As for having a Ransomeware infection, no signs of it.
And there was no mention of any...

I've got to sign off for the evening.
If all that was found related to the Farbar Recovery tool then we're in good shape.

Let me know if your ready to remove tools and quarantine folders.

If the scan has finished, what was found we will remove.

Unless more is found?

OK
What was found is actually a false positive and several scanners have found this.
We can remove all folder and quarantine files when finished.,

What's the computer doing now?