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    OK, thank you very much!:heart::bigthumb:

    OK, thank you very much!:heart::bigthumb:
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    Hi, it was originally detected by Spybot.

    Hi, it was originally detected by Spybot.
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    Thank you for your reply. So does it mean that...

    Thank you for your reply. So does it mean that HKU\S-1-5-21 has been cleared already?
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    Hi, I have done what you instructed. After...

    Hi, I have done what you instructed.

    After that, I ran spybot again and the scan log is as follows:

    Search results from Spybot - Search & Destroy

    22/9/2017 11:27:24
    Scan took 00:26:01.
    27...
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    Yes, I think I need this program.

    Yes, I think I need this program.
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    No, it is not a pre-installed program. I think...

    No, it is not a pre-installed program.
    I think this is a program installed for online shopping on https://world.taobao.com/.
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    Hi, The computer is much better now. Browsing...

    Hi,

    The computer is much better now. Browsing the internet becomes smoother than before.

    The following is the JRT log:

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~...
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    Thank you very much for your reply! The...

    Thank you very much for your reply!

    The followings are the result for each step:

    1) FRST

    Fix result of Farbar Recovery Scan Tool (x64) Version: 19-09-2017
    Ran by user (20-09-2017 10:28:38)...
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    Hi Juliet, Below is the Addition log. ...

    Hi Juliet,

    Below is the Addition log.

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 17-09-2017 01
    Ran by user (18-09-2017 16:12:39)
    Running from C:\Users\user\Downloads...
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    Infected by HKU\S-1-5-21

    Hi, I found that my computer is infected by HKU\S-1-5-21, and even I fixed it with spybot, it came back when I re-scanned the computer.

    Could someone please help?

    The below is the log for your...
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