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  1. S&D Antivirus updates keep failing... also running over 500 processes

    Windows 7 - S&D 1.5 - S&D antivirus updates keep failing. Also s.th. starts a deluge of processes of SDOnAccess.exe and blindman.exe - last try over 570.
    Help
  2. Hi Juliet, Yes, I think I'm ready to remove...

    Hi Juliet,
    Yes, I think I'm ready to remove quarantine and help files.
    Thank you.
  3. Hi Juliet Sorry for delay. Was gone for a day. ...

    Hi Juliet
    Sorry for delay. Was gone for a day.

    Fixlog:

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 18-02-2014
    Ran by Karin at 2014-02-19 19:52:38 Run:2
    Running...
  4. ESET Scan Log: C:\Program Files (x86)\Check...

    ESET Scan Log:

    C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.6.7.4\zonealarmApp.dll a variant of Win32/Toolbar.Montiera.A potentially unwanted application
    C:\Program...
  5. Replies
    3
    Views
    2,787

    Hi Tashi.... Missed Juliet's last post.... ...

    Hi Tashi....
    Missed Juliet's last post....

    Z.exe is on my desktop.

    Thank you.
  6. Replies
    3
    Views
    2,787

    Is "Z.exe" a virus?

    Just spend several days with Juliet cleaning both my desktop and laptop.:laugh: Thank you.
    Now I'm having trouble with Excel. When opening a .xls file, the microsoft security window asked for...
  7. Windows Firewall remained on green and I was able...

    Windows Firewall remained on green and I was able to re-enable Windows Defender.

    Things seem to run a bit faster.

    Thank you so much for your help. Both machines up and running! :)
  8. Windows Defender is disabled - unable to enable / Windows Firewall being turned off

    Malwarebytes Anti-Malware (Trial) 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.02.17.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 11.0.9600.16518
    Karin :: KARIN-HP...
  9. Windows Defender is disabled - unable to enable / Windows Firewall being turned off

    JRT worked.....just took a long time:

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 6.1.1 (02.04.2014:1)
    OS: Windows 7 Home...
  10. JRT scanning for 2+ hours....stuck at...

    JRT scanning for 2+ hours....stuck at "Registry"?!?!?

    I will go on to Malwarebytes.
  11. Fix result of Farbar Recovery Tool (FRST written...

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 16-02-2014
    Ran by Karin at 2014-02-16 18:28:15 Run:1
    Running from C:\Users\Karin\Desktop
    Boot Mode: Normal...
  12. Windows Defender is disabled - unable to enable / Windows Firewall being turned off

    Additional scan result of Farbar Recovery Scan Tool (x64) Version: 16-02-2014
    Ran by Karin at 2014-02-16 16:06:56
    Running from C:\Users\Karin\Desktop
    Boot Mode: Normal...
  13. FRST.txt - Part 2 of 2: ====================...

    FRST.txt - Part 2 of 2:

    ==================== One Month Created Files and Folders ========

    2014-02-16 16:04 - 2014-02-16 16:06 - 00050185 _____ () C:\Users\Karin\Desktop\Addition.txt
    2014-02-16...
  14. Windows Defender is disabled - unable to enable / Windows Firewall being turned off

    Hi Juliet - will paste in several replies:

    FRST.TXT - Part 1:
    Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 16-02-2014
    Ran by Karin (administrator) on KARIN-HP on 16-02-2014...
  15. This is my laptop. We cleaned the desktop. :( ...

    This is my laptop. We cleaned the desktop. :(

    Here is the AdwCleaner log (after clean/fix):

    # AdwCleaner v3.018 - Report created 15/02/2014 at 21:55:52
    # Updated 28/01/2014 by Xplode
    #...
  16. Windows Defender is disabled - unable to enable / Windows Firewall being turned off

    Hi,
    Having trouble on my HP laptop w/Win 7 - I am unable to enable Windows Defender and s.th. appears to turn off Windows Firewall. I'm running SpyBot Home Edition, also cleaned with AdwCleaner...
  17. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Thanks so much, Juliet.
    Will study your preventive tips.
    Have a great day!
  18. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Hi,
    got QB working again.
    No other errors at this time.
  19. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Hi Juliet,

    Just encountered one problem: my QB is now not opening stating a Run Time Error on its its qb32.exe file. It says the application requested Runtime to terminate it in an unusual...
  20. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Fixlog:

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 12-02-2014 01
    Ran by KIP at 2014-02-12 18:01:24 Run:3
    Running from C:\Users\KIP.OnscreenOffice\Desktop
    Boot...
  21. Here's the ESET Scan result: C:\Program Files...

    Here's the ESET Scan result:

    C:\Program Files (x86)\CheckPoint\Install\CUninstallerZA.exe Win32/Toolbar.Conduit potentially unwanted application
    C:\Program Files...
  22. win32.androm.bmne found by ZA - unable to update Spybot Professional

    should I still run the ESET scanner? without being able to run TFC.exe?
  23. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Unable to run TFC - error message "this file is not compatible with your version of Windows"
  24. in32.androm.bmne found by ZA - unable to update Spybot Professional

    Hi Juliet,

    Here is the MBAM log - it shows clean:

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.02.12.01

    Windows 7 Service Pack 1 x64 NTFS
  25. win32.androm.bmne found by ZA - unable to update Spybot Professional

    AdwCleaner log:

    # AdwCleaner v3.018 - Report created 11/02/2014 at 15:17:02
    # Updated 28/01/2014 by Xplode
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username : KIP...
  26. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Fixlog:

    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 10-02-2014 01
    Ran by KIP at 2014-02-11 15:14:39 Run:2
    Running from C:\Users\KIP.OnscreenOffice\Desktop
    Boot...
  27. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Qoobox Log - Part 2 of 2:

    2013-09-13 16:08:10 . 2013-09-13 16:08:10 20,698 ----a-w- C:\Qoobox\Quarantine\C\Users\KIP.OnscreenOffice\AppData\Local\Microsoft\Windows\Temporary Internet...
  28. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Qoobox log - Part 1:

    2014-02-11 22:43:55 . 2014-02-11 22:43:56 236 ----a-w- ...
  29. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Combofix log - Part 4 of 4

    .
    [HKEY_USERS\S-1-5-21-426381243-3783371907-2229632007-1004_Classes\CLSID\{CAFEEFAC-0016-0000-0067-ABCDEFFEDCBC}]
    @DACL=(02 0000)
    @="Java Plug-in 1.6.0_67"
    ....
  30. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Combofix log - Part 3:

    .
    [HKEY_USERS\S-1-5-21-426381243-3783371907-2229632007-1004_Classes\CLSID\{CAFEEFAC-0015-0000-0020-ABCDEFFEDCBA}]
    @DACL=(02 0000)
    @="Java Plug-in 1.5.0_20"
    ....
  31. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Combofix log - Part 2:

    .
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN...
  32. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Combofix log - Part 1

    ComboFix 14-02-11.01 - KIP 02/11/2014 14:35:40.4.4 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.7657.4543 [GMT -8:00]
    Running from:...
  33. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Addition log:

    Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-02-2014 01
    Ran by KIP (administrator) on ONSCREENOFFICE on 11-02-2014 10:04:45
    Running from...
  34. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Hi Juliet,
    Thank you for our response.
    I will be posting the logs in 2 separate replies - as together they appear to have too many characters (received error message).

    Scan result of Farbar...
  35. win32.androm.bmne found by ZA - unable to update Spybot Professional

    Hi,
    Last week Zone Alarm detected 'backdoor.win32.androm.bmne' - treatment showed as 'treated' - ZA log showed it was located in a Thunderbird email attachment. New ZA logs show nothing. However, I...
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