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  1. Replies
    120
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    128,205

    Sticky: To Ken

    Ken, I just want to say thank you for all of the help you gave me. I finally got time to run those malware programs again and got the rest of my system cleaned up. My computer is running better...
  2. Should I try MalwareBytes or Combofix again?

    Should I try MalwareBytes or Combofix again?
  3. My computer is running semi-normal. I'm not...

    My computer is running semi-normal. I'm not having the same issues with the internet anymore and the "userapps" error is gone, but I'm still having difficulty downloading and installing some...
  4. Housecall quit on me again at the same point.

    Housecall quit on me again at the same point.
  5. So the Trend Housecall worked for over 12 hours...

    So the Trend Housecall worked for over 12 hours and then decided to die at 91%. I am not sure how many threats it said it detected, but my Norton has been going crazy for the last few days...
  6. I fixed the userappdata thing. Got the info off...

    I fixed the userappdata thing. Got the info off of Windows Help. I am still having troubles with the ESET program, though.
  7. The ESET program is not running on my computer. ...

    The ESET program is not running on my computer. It says it cannot download the updates and it is asking if my proxy is configured. I don't think I need a proxy, wouldn't it be superfluous? I...
  8. Thank you so much

    I am no longer being rerouted when I click on hyperlinks, so that is definitely a good thing. I am still unable to install new programs such as Spybot. The error window says "Internal error: Failed...
  9. MalWareBytes Log

    And here's my log from MalwareBytes. This was done after ComboFix.

    Malware Bytes Log

    Malwarebytes' Anti-Malware 1.51.1.1800
    www.malwarebytes.org

    Database version: 7502

    Windows 6.1.7601...
  10. ComboFix Log

    Ok, so I finally got my system backup done, and I ran ComboFix. It took like an hour, and that seemed a little long. Also, now my administrator account is jacked up. It won't let me open anything...
  11. I am sorry I haven't posted any of my logs yet,...

    I am sorry I haven't posted any of my logs yet, but I am still trying to backup my computer. I am using my external drive to backup my system so it is taking a long time. Hopefully it will not be...
  12. Thank you for the assistance, Ken. I have been...

    Thank you for the assistance, Ken. I have been doing a backup since yesterday, and I have only a few hundred GB left to backup right now. I am unable to install ERUNT to backup my registry. Any...
  13. BUMP! OK, still need help.

    BUMP! OK, still need help.
  14. Malware Issue + Cannot Install SpyBot, ERUNT, etc.

    I originally posted another thread, but that was closed down. The link is http://forums.spybot.info/showthread.php?p=410488#post410488 . I cannot install the ERUNT program so that is another issue...
  15. Replies
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    There isn't an Internet Explorer group in the...

    There isn't an Internet Explorer group in the Microsoft directory tree, so I cannot check the Control Panel for anything. The Home Page is correct, though.
  16. Worm/Malware Issue + cannot install SpyBot

    I have already posted a post in the SpyBot S&D Software Forum http://forums.spybot.info/showthread.php?t=63567 about not being able to install SpyBot, but I think I have issues with some rogue...
  17. Replies
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    atiedxx.exe csrss.exe Those are the only two...

    atiedxx.exe
    csrss.exe

    Those are the only two that look strange.
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    Windows 7 64-bit SP1

    Windows 7 64-bit SP1
  19. Replies
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    2,646

    I tried it in Safe Mode and Safe Mode with...

    I tried it in Safe Mode and Safe Mode with Networking and still cannot install.
  20. Replies
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    Not able to install SpyBot S&D

    I have some kind of worm or other malware that is redirecting my search engine searches on IE and Firefox to a number of different sites including "free-fast-answers.com." So I am trying to install...
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