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sorry about the delays between the last few posts peku. I had to go out of town, and the wife said that she would handle finishing up with you. but then she had issues logging into my account. and I...

The size of the font & images on firefox pages is disproportional & this morning avira reported that the new files could not be downloaded properly, but I will try updating it again this evening. I...

here is the log you requested. MB did request for me to reboot the computer. I have already done so. Thanks.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5128
...

I followed your instructions. here is the report. Thanks.

========== OTL ==========
64bit-Registry value HKEY_USERS\S-1-5-21-2698770454-334339165-2337177048-1000\SOFTWARE\Microsoft\Windows...

here is the report

OTL logfile created on: 11/16/2010 10:39:31 AM - Run 2
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Savannah\Desktop
64bit-Windows Vista Home Premium Edition...

not sure exactly what you meant by that. I went to C:\users\savannah I didn't see any app data present in that area. does that answer your question? I will be posting a scan as soon as OTL finishes...

interestingly, OTL has disappeared from my wife's machine. I asked her and she did not delete it. I checked under every user, and it is gone. I reinstalled it from your previous link and ran the fix...

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-11-10.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1...

DDS (Ver_10-11-10.01) - NTFS_AMD64
Run by Savannah at 13:38:49.32 on Mon 11/15/2010
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3838.1602...

I followed your instructions. this is the text log that I found at that location. It is the only .txt file that was in the ESET program file. Don't know if it is what you wanted or not...
...

With regard to how the computer is running: I rebooted the wife's computer, and logged into her username. I received the following errors, the first at reboot, the second when I opened firefox:
...

btw, before doing the scan I disabled my other antivirus software, so that there wouldn't be any interference. It didn't help. Your thoughts would be appreciated.

when I try to use Kaspersky, I receive the following message:

Update has failed The program could not be started. Please close the window of Kaspersky Online Scanner 7.0 and start the program...

it found four objects and removed them. I am about to restart the computer. here is the log.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 5103

Windows 6.0.6001...

OTL.txt

OTL logfile created on: 11/12/2010 2:03:00 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Aaron\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 1...

scan completed sucessfully

Extras.txt

OTL Extras logfile created on: 11/12/2010 2:03:00 AM - Run 1
OTL by OldTimer - Version 3.2.17.3 Folder = C:\Users\Aaron\Desktop
64bit-Windows Vista...

when I attempted to run Gmer it did not produce a scan result. The message I was given was: "GMER hasn't found any system modification." The program would not allow me to check the sections box. It...

the exact message was "firefox cannot establish a connection to the server"

just tried to download the rootkit unhooker, when I clicked the link I was given a page load error message. I checked a couple of other sites, just to make sure it wasn't a problem with my...

info.txt log

info.txt logfile of random's system information tool 1.08 2010-11-10 17:52:57

======Uninstall list======

-->"C:\Program Files (x86)\HP Games\Agatha Christie - Death on the...

Thank you so much for the reply. you guys must be busy lately :) here are the reports you requested. THanks again.

Logfile of random's system information tool 1.08 (written by random/random)
Run...

my Wife's computer got a bug somehow. Upon launch under her username, for the past couple of days it has been launching a "spyware removal" tool. it also auto shuts down taskmanager upon opening it...

Thanks a ton Phil, I REALLY appreciate your advice and help, you just don't know how much. It is refreshing to me to see that some people somewhere are still willing to do something just to help...

Thanks for your help, it is really appreciated. I meant to ask you, which is the better program in your opinion: ATF Cleaner or CC cleaner? Ive seen techs here request both, is their any real...

Alright, thanks a ton for your help. I looked at the list of program updates, and am working on getting that done. I use an outdated version of firefox because a couple of addons that I use in an...

Boy am I glad to see you :) I had disabled teatimer, but forgot to do so until after I submitted the log file, sorry about that. Covenant Eyes is the one piece of "spyware" that I want to have on my...

My computer seems to have become infected with virtumonde. I have attempted to remove it from my system with spybot, and have been unsucessful. I have received several pop ups trying to get me to...

The issue has been resolved

KASPERSKY ONLINE SCANNER REPORT
Saturday, December 15, 2007 3:31:02 PM
Operating System: Microsoft Windows Vista Home Edition, (Build 6000)
Kaspersky Online Scanner version: 5.0.98.0
...

the other day I got a "blue screen" on my computer telling me that it had to shut down to prevent damage to my systems. Before this I had been experiencing slower than normal performance. I scanned...

Done and Done. I appreciate the help very much, is there anything else that I ought to do? Here's another log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:21:08 PM, on...

I removed the items that you indicated. Here is my new log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:56:40 PM, on 6/12/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)...

I disabled teatimer and ran the cleaner. The clock hasn't reset itself again, I guess that is a good sign.here's a new log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 8:14:38...

sorry about posting again, but I realized that I didn't mention that several times in the last few days, the clock has somehow been reset on my computer. Also, I just turned my comp on a little while...

frequently when I get on the cmputer in the morning, I am having problems with internet explorer. I am receiving a web page cannot be displayed message when I open my browser. This is alleviated when...