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Hello gskempe,

Did support get back to you?

Best regards, tashi

:thanks: Glad to help.

Hi gskempe,

Thank you for providing the date, I have given support a link to this topic along with your ticket number. :)

Best regards.

Hello gskempe,

Ticket numbers don't go through the forums but I can use it if I need to contact support.

What was the date on the ticket please. :)

Best regards.

Hello gskempe,

Did you open a support ticket, if so what is the date on it please. :)

Best regards.