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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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This topic has been archived due to inactivity.

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

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Hi jtfish,

You're most welcome, good luck and stay safe.

Hi jtfish,

Excellent that's what i like to hear ;)

We dealt with one of the problems with that last fix, the rest of what the ESET scan detected will be taken care of when you run through the...

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Hi jtfish,

That's good news :)
Do the following then if you have no further problems i can give you final instructions.

Download OTM.exe by Old Timer and save it to your Desktop.

...

Hi lmrcpr,
Are you still with me?

Hi jtfish,

Excellent good work.
We need to do a couple of updates to your computer, then i need you to run another scan for me.

Add/Remove programs
Click on start
Then Run
In the open...

Hi jtfish,
Do the following please then let me know if your searches are still redirected.

First go to Start > Computer > C: and delete the TDSSKiller log that was created there.
Next double...

Hi jtfish,

Please download TDSSKiller.exe and save it to your Desktop.

Double click on TDSSKiller.exe to launch it.
Click on Start Scan, the scan will run.
When the scan has finished, if...

Hi lmrcpr,

Excellent, good work so far.
I need you to run another scan for me to check for leftovers.

Java SE Runtime Environment (JRE).

Please download from HERE
Find Java SE 7, (JRE)...

Hi lmrcpr,

You're welcome.

I still need to see the log post it in your next reply please, you can find it by going to Start > computer > C:.
Continue with the instructions below, once done...

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no...

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no...

Hi,
Checking your logs now be right back.

Since this issue appears to be resolved ... this Topic has been closed.

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Hi subby.

You're welcome.
Post the requested logs when ready.

Hi spybotalx.

The Microsoft Office Enterprise 2007 on your computer is a non-genuine copy. It was installed with a now blocked Volume Licensing Key (VLK) that was valid and only available to...

Hi spybotalx.

You're welcome.

Remove P2P Programs


I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no...

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no...

This topic has been archived due to inactivity.

If it has been three days or more since your last post, and the helper assisting you posted a response to which you did not reply, your thread will...

Since this issue appears to be resolved ... this Topic has been closed. Glad I could help.

Note: If it has been three days or more since your last post, and the helper assisting you posted a...

You're most welcome.
Good luck and stay safe.

Hi Gigihns.

The problems you are still experiencing are not coming from malware as all of your latest logs have come back clean.
As this is a dedicated Malware Removal site I think those issues...

Don't worry it's not a problem :D:

Run OTC first then create the new restore point, any other problems just let me know :)

Yes just use the X to close the box.
If the box appears again delete the ComboFix folders as instructed in my last post first then try closing the box.

Hi.
Just close the boxes on the screen and delete ComboFix the old fashioned way :)

Delete Combofix Qoobox folders and Combofix.txt file from C:
Delete Combofix from your desktop.

Let me...

Hi Gigihns.

You're most welcome :)

Quite possibly are you able to install the update now?
Use the following to uninstall ComboFix.
I will also give you instructions to clear the infected...

Hi Gigihns.

Excellent good work well done.

Yes you can go ahead and let it update.
What the ESET scan detected were infected system restore points, the instructions below will clean those up....

Hi Gigihns.

No thats ok don't worry about it.
Are you still getting alerts from Avira? let me know in your next reply.


Please download ATF Cleaner to your desktop.

Double-click...

Hi Gigihns.
Continue with the instructions below please.

Disable Avira anti-virus


Please navigate to the system tray on the bottom right hand corner and look for an open white umbrella on...

Hi newenglandhiker.

You're most welcome.

Good news and good work well done.
Please run the following scan for me then give me another update on your PC's performance.


Please download ATF...

Hi Gigihns.

You're most welcome.
If possible carry out all my instructions on the infected computer.
If you have any problems doing so just let me know, post the requested logs when ready.

Hi and welcome to Safer Networking Forums, sorry for the delay in answering your request for help the forum is really busy.
My name is Cypher, and I will be helping you with your malware problems....

Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
If you no longer require help i would be grateful if you would let me know.
...

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If it has been three days or more since your last post, and the helper assisting you posted a response to which you did not reply, your thread will...

Hi winsome.
Please post the requested logs as soon as possible.