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tashi, I am not sure if the screen prints are here. I think they are not. The attachment uploader does not like my screen prints.

Tashi, I am trying to get a screen print attached. I have to go out of town until Wednesday. I'll be back!

Also I did not complete the uninstall as directed because when I looked in the application data folder There are two Spy bots listed. I stopped and did not do anything.

Yes, for the same computer. I wanted to make sure I got the latest and greatest.

I forgot to mention that I purchased the home version last winter and after I uninstalled I purchased the home version again.

No I did not. I just used uninstall from control panel. I will follow these instructions.

I have now rerun spy-bot and when I restarted the popup came back.

The module failed to load. Make sure the binary is stored at the specified path or debug it to check for problems with the...

I did a program search and found the SD files under Program files (86x)

yes, I did run System Mechanic registry cleaner. I have Home version 2.1. I had purchased this in February but I repurchased last night. I have been looking through files and I don't see Safer...

Yes I did run Power Eraser. I have Version2 S&D. I have System Mechanic, Norton 360 and Spybot installed.

The original problem was a warning from Norton that a high risk "suspicious.cloud.7.EP." had been removed. The window would immediately come back up and be removed by Norton and start again. I...

yes I did uninstall and the downloaded again. When I restarted I got the same pop-up.

While fighting with could.7.ep. yesterday, I managed to stop the cloud.7.ep. from self replication. I then run S&D and a pop-up says that "users.e0517.jpert.application...