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  1. Thanks for all your help. I can delete all that...

    Thanks for all your help. I can delete all that stuff I downloaded now right?
  2. I ran the scans and I have the malwarebytes log....

    I ran the scans and I have the malwarebytes log. I ran the ESET scan and it said no threats but I couldn't find the log for it in program files.

    My system is loading faster but I still have the...
  3. Hey, thanks for your help. I don't know what...

    Hey, thanks for your help.

    I don't know what Freemake is.

    Here are all the logs.

    Fix result of Farbar Recovery Scan Tool (x64) Version: 10-07-2016 01
    Ran by Alan (2016-07-12 17:06:28) Run:1...
  4. System is slow to start and video doesn't play properly.

    In addition to what's in the description the same couple of problems remain when I run spybot consecutively. The logs are below.

    Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:...
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    Alright, all done. Thanks for all your help.

    Alright, all done. Thanks for all your help.
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    Hey, it seems to be working well. I haven't had...

    Hey, it seems to be working well. I haven't had the video glitch since running the fix. Does that mean the video not playing was because of the malware?

    Fix result of Farbar Recovery Scan Tool...
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    HI, The requested log is below. It found 3...

    HI, The requested log is below. It found 3 threats.

    C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\Backup\DBRUpdate\hstart.exe.bak a variant of Win32/HiddenStart.A...
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    Instructions followed

    Heay, sorry for not getting back to you. It's been a crappy week at work and I forgot I even posted for help until today. Anyway, Thanks for your help. I did the things you instructed and the logs...
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    System is very glitchy.

    Ever since I have installed windows 10 my system has been glitchy, but in recent weeks it has gotten a lot worse. In particual the start button wold stop working, the screen will freeze, videos will...
  10. Thread: Malware help

    by STN1225
    Replies
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    6,375

    No questions. Thanks for all your help. #...

    No questions. Thanks for all your help.

    # DelFix v1.011 - Logfile created 05/10/2015 at 18:20:12
    # Updated 18/08/2015 by Xplode
    # Username : Alan - DELL
    # Operating System : Windows 8.1 (64...
  11. Thread: Malware help

    by STN1225
    Replies
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    6,375

    The requested log is below. Aside from this,...

    The requested log is below.

    Aside from this, I noticed something else has changed. Recently I noticed my machine running hot, oftentimes while sitting there, not running any programs. Since...
  12. Thread: Malware help

    by STN1225
    Replies
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    6,375

    The computer has been running well. The sites...

    The computer has been running well. The sites that were not running are back to normal, mostly. Videos still load slower than before but at least they are loading.

    The Panda cleaner ran but there...
  13. Thread: Malware help

    by STN1225
    Replies
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    6,375

    Thanks for taking a look at my problem. Here is...

    Thanks for taking a look at my problem. Here is what you requested.

    12378


    Additional scan result of Farbar Recovery Scan Tool (x64) Version:03-10-2015
    Ran by Alan (2015-10-03 10:29:18)...
  14. Thread: Malware help

    by STN1225
    Replies
    10
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    6,375

    Malware help

    Not sure if I am really infected but certain sites are not working as they should and download speeds have been slow. Downloading the scan tools for this site took a long, long time. They are posted...
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    Thanks

    Thanks again for all your help.
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    USB Vacinated

    Everything seems to be working normally. I was having some trouble shutting down. When I clicked on shut down it would instead turn off the screen for a moment and then turn back on, but after I did...
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    Two Logs

    That scan took really long to finish. The two logs are below.

    Tell me something, would I need to run a fix or a clean on my flash drives? I plugged them in before noticing the problems.

    Fix...
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    Requested Scan Log

    So I noticed that the problems I was previously having have stopped so I tried to download the Farbar tool and guess what, it worked this time. Everything seems to be working normally now. And I've...
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    Thanks for taking the time to help. I went to the...

    Thanks for taking the time to help. I went to the device manager and looked for the question marks and red flags but didn't see anything. I've attached a screen capture of it so you can see if I...
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    Windows 8 On Laptop not working.

    Hello and thanks in advance for your help.

    About a week ago I noticed a strange problem with streaming online video from sites like youtube and others. If I pause a video and step away for any...
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    Hey, Tried it but the Bsaicscan.com still...

    Hey,

    Tried it but the Bsaicscan.com still comes up.
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    Hey, Basicscan is still there and still...

    Hey,

    Basicscan is still there and still annoying. I'd appreciate any help you can give.
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    What is Basicscan.com?

    My browser will sometimes redirect to basicscan.com. did a google search and found some tips for getting rid of it. First I uninstalled it from the programs menu and then the instructions said to...
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    Explorer.exe keeps shutting down.

    I'm not sure if this is malware or not. I was recently put in charge of fixing an older computer at my work. I am not the IT guy. The IT guy is useless. That's why I'm doing it.

    The computer is...
  25. Ok, Great! I've installed most of the stuff...

    Ok, Great!

    I've installed most of the stuff you recommended and will do the rest soon. Thanks again for all your help, my system is working great.
  26. Fine, I think. I've only just started using it...

    Fine, I think. I've only just started using it normally again but everything seems Okay. Thanks.

    So what's next?
  27. Adobe installed. i did let GMER run without...

    Adobe installed.

    i did let GMER run without interruption both times and it still crashed. Should I try it again?



    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 8:35:59 AM, on...
  28. Status Report: I ran the Malware program and...

    Status Report:

    I ran the Malware program and the logfile is attached. It ran fine this time

    The GMER thing you asked me to download did not work well. I got the blue screen from it twice and...
  29. Hey it worked, thanks. Below are the two logs. ...

    Hey it worked, thanks. Below are the two logs.

    Should I try renaming the other program you told me to install?



    ComboFix 09-01-21.04 - Alan 2009-01-27 15:40:10.8 - NTFSx86
    Microsoft Windows...
  30. Neither the combofix nor the other program you...

    Neither the combofix nor the other program you told me to download will run.Nothing happens when I open it.

    Also, I could not log into this site on my computer. I had to use another to place this...
  31. Hey, Thanks for responding to my request....

    Hey,

    Thanks for responding to my request. Below are the two logs.




    Logfile of random's system information tool 1.05 (written by random/random)
    Run by Alan at 2009-01-26 08:32:19...
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    Disregard

    Please disregard this post. I have since been able to get new information and have re-posted, including a Log that nearly crashed my system. Thank you for your patience.
  33. Weird problems, Computer shutting off, Spybot not running.

    So here's the problem, you know the blue screen that comes up when your computer bugs out, the one that says Windows experiences a problem and is dumping physical memory? I got that three times....
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    I have no idea what to do??? HJT Fail

    So here's the problem, you know the blue screen that comes up when your computer bugs out? I got that twice. Also, no search engines are working, not google, yahoo, ask or any of the others I've...
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    Nope, that's all. Thanks again for all your help....

    Nope, that's all. Thanks again for all your help.

    peace out YO!!!
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    Hey, Thanks for all your help, I really...

    Hey,

    Thanks for all your help, I really appreciate it.

    I have been going through the list of things you suggested I install, like the firewall, and will definitely be using them.

    I also...
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    Below are the two requested logs. ...

    Below are the two requested logs.





    info.txt logfile of random's system information tool 1.05 2009-01-11 14:27:22

    ======Uninstall list======
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    Hey, here is the log you requested. ---...

    Hey,

    here is the log you requested.


    --- Report generated: 2009-01-10 11:34 ---

    Smitfraud-C.: [SBI $99619F8C] Settings (Registry key, fixed)
    ...
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    Everything is working fine. However, I ran Spybot...

    Everything is working fine. However, I ran Spybot S&D just now and it found a Smitfraud on my system. I fixed it but I know these things are pervasive and might reemerge. I've added a HJT Log one...
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    I saw the dancing Logo so I think Java is...

    I saw the dancing Logo so I think Java is working. Below is the list.

    Ad-Aware
    Adobe Flash Player Plugin
    Adobe Reader 8.1.1
    America Online (Choose which version to remove)
    Apple Software...
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    I had some problems with this one. Everything...

    I had some problems with this one.

    Everything went fine up until the 'Install new java" part. I opened it up, followed the prompts like you instructed and the download started. However it kept...
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    Hola, Since you did not respond to my query...

    Hola,

    Since you did not respond to my query about ComboFix disappearing I assumed it was unimportant. I downloaded it again and ran the fix. When it finished the Log came up but the screen stayed...
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    Done and Done. Combofix.exe disappeared after...

    Done and Done.

    Combofix.exe disappeared after the scan finished. Was it supposed to do that?

    Below are the two logs, Combo and HJT in that order.
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    Hey Bio Hazard, Thanks for volunteering. I'm...

    Hey Bio Hazard,

    Thanks for volunteering. I'm not sure How I feel about the irony in your name though, someone named bio hazard helping with my viruses...

    Any who, here are the combofix log and...
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    Virtumonde, Smitfraud... Help Please.

    It seems my computer has become infected with Virtumonde and Smitfraud, which seem very popular on this site. Can someone help please? Below is my HJT Log.

    Logfile of Trend Micro HijackThis...
  46. Thread: Virtumonde

    by STN1225
    Replies
    15
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    5,743

    It's still a little sluggish on startup but other...

    It's still a little sluggish on startup but other than that it's cool. I guess it's just old and I have too much crap on it.

    Anyway thanks for all your help. If there is anything you need not...
  47. Thread: Virtumonde

    by STN1225
    Replies
    15
    Views
    5,743

    Hey, hope you had a good weekend. Mine was Bleh....

    Hey, hope you had a good weekend. Mine was Bleh. Anyway, here is the log.



    SmitFraudFix v2.329

    Scan done at 12:52:21.78, Mon 07/07/2008
    Run from C:\Documents and...
  48. Thread: Virtumonde

    by STN1225
    Replies
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    5,743

    well, I used the cleaner so I guess I'll wait and...

    well, I used the cleaner so I guess I'll wait and see if it clears things up. I ran a couple of different anti-spyware things and they aren't picking anything up, so I guess that is a good sign....
  49. Thread: Virtumonde

    by STN1225
    Replies
    15
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    5,743

    Ken, Well, Firefox is running fine again and...

    Ken,

    Well, Firefox is running fine again and my system is functioning smoothly so I guess everything is fine. However my system start up is a little slow. Would the Malware have done something to...
  50. Thread: Virtumonde

    by STN1225
    Replies
    15
    Views
    5,743

    Hey Ken, I had some problems with the last...

    Hey Ken,

    I had some problems with the last step. I did what you said and dragged the file into Combofix. The program ran and blacked out my screen while it did. This happened before so I did not...
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