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    Laptop at times almost frozen

    Lately during sluggish laptop performance, I've seen a yellow banner at the top of my screen saying a script MAY be running, and there's a button to Stop it, but I can't always get to it before it disappears, and when I can and click it, I do NOT notice any performance change right away. Last...
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    Persistent Warning

    My online sessions have recently been interrupted repeatedly by a popup plus an audio warning to the effect that my computer "may" be infected. I can turn them off only with the Task Manager. I have done a Registry backup. FRST.txt and aswMBR follow. Please help. Scan result of Farbar...
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    Laptop slowing and can't uninstall NowUSeeIt Player

    I am noticing a laptop performance slowdown, plus IE use is almost always interrupted by Popup ads played with full audio volume. At times, I hear audio and can't tell what's running to produce it. Task Manager will open but tabs are missing. I just ran Registry Backup and Spybot S&D (ver...
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    AVG cannot remove Trojan horse

    AVG version 2015.0.6140 has detected "Trojan horse Generic36.BOKP" which it cannot remove from my laptop. Can you help? FRST.txt follows: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version:08-10-2015 Ran by Ed (administrator) on ED-PC (09-10-2015 17:56:46) Running from...
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    Laptop slowed badly

    A Lenovo Thinkpad very recently out of the box after refurbishment by Joy Systems Inc. ran beautifully for about 2 weeks, and then about 2 weeks ago started slowing down. At this point, it sometimes opens IE minimized, and is extremely sluggish running Windows Explorer or MS Office Aps. The...
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    Win7 running and restarting slowly

    Primary symptom is extremely slow running and restarting of Windows 7. Other symptoms include occasional malfunction of Windows Explorer, and Office apps minimized upon starting. System Registry backed up as per instructions. Logs attached are: FRST.txt Addition.txt MBR.dat Please help!
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    S&D finds Toolbars but cannot delete them-Solved

    I am running S&D 1.6.2 as Administrator on a 64-bit Windows OS. S&D reports "ilivid.Toolbar" and "Delta.Toolbar" as problems, but cannot remove them. I have created a Registry backup with ERUNT and have run DDS. Attached is attach.zip, and following below is the copied text from DDS.txt: DDS...
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    Toolbar problems

    "ilivid.Toolbar" and "Delta.Toolbar" are being found by S&D, but after several attempts, it has not been able to remove them. Can you help?
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    S&D Updater not working

    I am running Spybot S&D 1.6.2.46, and my most recent update and scan was on 9/7/2011. The S&D Updater has stopped working so that when I run it I get only a "Bad Checksum" message next to each update category.:sad:
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    "System Tool 2011" malware

    I need to remove “System Tool 2011” malware from a model ZG5 Acer laptop that is running Windows XP and SP3, and which appears to have received regular Windows security updates. Once booted, laptop will not launch browser (IE), so I can’t up/download directly to/from it, nor will it launch any...
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    Unknown Outlook User

    I am getting almost daily e-mail messages with "Delivery Status Notification (Failure)" in the Subject line, each showing an attempt to contact a different e-mail address that is unknown to me. The destination addresses are always similar to my own in some way, and many have suffixes outside...
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    Computer slowing

    My computer seems to take longer to boot up every time, and then performs some unknown activity for a good while, during which I may not launch any application. A day or so ago, I briefly saw a blue screen, but it flashed off too quickly for me to read any of it. I was then informed that my...
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    Slow start

    My laptop is booting a bit slowly. Then, the first application I launch, usually Outlook from quick start, sets off a great deal of hard drive activity that continues for nearly a full minute. I'm concerned that I've been invaded again.
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