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Thread: Need help with trojan/malware removal

  1. #1
    Junior Member
    Join Date
    Jan 2007
    Posts
    5

    Default Need help with trojan/malware removal

    Please find attached report from hijackthis and fixwareout. If anyone could help I would really appreciate it. At this point I can not download spybot or any type of antivirus program. Thank you.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:16:36 PM, on 1/7/2007
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Creative\ShareDLL\CtNotify.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\Creative\ShareDLL\MediaDet.Exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    C:\WINDOWS\System32\ScsiAccess.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Rick Lambert\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: DVDInfoPro Toolbar Helper - {29AE6F33-4E1A-451a-A5CB-EA520EE06F11} - C:\Program Files\DVDInfoPro Toolbar\v2.0.0.0\DVDInfoPro_Toolbar.dll (file missing)
    O2 - BHO: (no name) - {371EE1EF-F177-1390-7807-08525DC0E55C} - C:\WINDOWS\System32\nweipeg.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {665EDBE9-2DB6-48F3-9C1A-A0DF297335AB} - C:\WINDOWS\System32\kbdycc32.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
    O3 - Toolbar: DVDInfoPro Toolbar - {852AA4EA-68B0-487b-98E7-4F03898CB502} - C:\Program Files\DVDInfoPro Toolbar\v2.0.0.0\DVDInfoPro_Toolbar.dll (file missing)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
    O4 - HKLM\..\Run: [Disc Detector] C:\Program Files\Creative\ShareDLL\CtNotify.exe
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P30 "EPSON Stylus Photo R200 Series" /O6 "USB001" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [EPSON Stylus Photo R200 Series (Copy 1)] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2H1.EXE /P39 "EPSON Stylus Photo R200 Series (Copy 1)" /O6 "USB002" /M "Stylus Photo R200"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [{74A06AEC-04E2-1033-0212-030419010001}] "C:\Program Files\Common Files\{74A06AEC-04E2-1033-0212-030419010001}\Update.exe" te-110-12-0000273
    O4 - HKLM\..\Run: [hrcopul.dll] C:\WINDOWS\System32\rundll32.exe "C:\Documents and Settings\Rick Lambert\Local Settings\Application Data\hrcopul.dll",vuljcec
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [Ultimate Cleaner] "C:\Program Files\Ultimate Cleaner\App.exe" hide
    O4 - HKLM\..\Run: [{74A06AEC-04E1-1033-0212-030419010001}] "C:\Program Files\Common Files\{74A06AEC-04E1-1033-0212-030419010001}\Update.exe" te-110-12-0000273
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [taskdir] C:\WINDOWS\System32\taskdir.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
    O9 - Extra button: (no name) - {A4F64D63-3576-4754-8DD5-4D0A49345FD5} - (no file) (HKCU)
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/sdcxuser/asp/tgctlsr.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1133123536859
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1133142824937
    O21 - SSODL: DZXhlZNisLdB - {74A06AED-DE0A-C047-284B-906A83E63848} - C:\WINDOWS\System32\esjn.dll (file missing)
    O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\System32\svchosts.exe" -e te-110-12-0000273 (file missing)
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
    Last edited by tashi; 2007-01-07 at 18:41. Reason: Copy/pasted log, please produce all hjt logs in this format, cheers. :)

  2. #2
    Junior Member
    Join Date
    Jan 2007
    Posts
    5

    Default

    Can anyone help with advice Pleeeeeeeeeeeeeeze? Thank you.

  3. #3
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    Hi golffnutt

    One or more of the identified infections is a backdoor trojan

    This allows hackers to remotely control your computer, steal critical system information and Download and Execute files

    I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

    Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

    How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
    When Should I Format, How Should I Reinstall

    I can help you in the cleaning if you don't want to reformat but I can't promise that we'll get you 100% clean.

    Please let us know what you have decided to do in your next post
    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

  4. #4
    Member of Team Spybot tashi's Avatar
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    Default

    This topic has been closed to prevent others with similar issues posting in it.
    If you need it re-opened please send me a private message (pm) and provide a link to the thread.

    Applies only to the original topic starter.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

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