Hi, I am new to this so I hope that you can bear with me here.
For a while I have been to some sites where I have had to download a sort of codec file to view a video (You already have an idea what kind of video it is). As a result, I constantly get these "Critical System Errors!" popups on my desktop.
Now I am a novice to the whole Spam, Spyware, Malware thing, and I have not the slightest what to do. I eventually fell for the trap and purchased the PestCapture Software aside from the Virusbursters, thinking that it would take care of this problem.
I have read one of your forum threads and it mentioned the exact same thing about an advertisement for these Virus scanner programs. I already downloaded and saved the Hijackthis folder (renaming HijackThis.exe to Scanner.exe). And i also saved the first log that the HijackThis scanner showed. I also uninstalled and removed the PestCaputure software. I bet I wasn't supposed to do all of this, but I did it because of my anxiety to rid my precious laptop of these things.
also, I can't seem to get my CD-RW to work (specifically not being able to play Audio CDs and CD-Rom programs, but I can play DVDs), and I talked to a dell technician to see if the problem could be solved (they know for a fact that it is not the hardware, so it has to be something wrong with the program or something like that)
I really need help from the professionals!!!!!!!!!!!!!!!!!!!!!
and Thank You for having a Forum like this, I find it very helpful from reading the other Threads therein!!!!!!!!