Spybot will not complete a scan ?

[pomak249]

Hi,

Everytime I try to run spybot it 'stops responding' at various stages of its scan - most i get too is 1600 ish.

Any one help?

Mick

Xp pro SP2
Diskeeper9 (tried this disabled)
ZoneAlarm (ditto)
AVG

[wk357mag]

IT could very well be something interfearing with spybots functions.

I would start by disabling as much as possible, doing a fresh boot with the least amount of stuff running in back ground.

Would than run spybot, using the option in settings, to run at higher Priority, just so SB is more dominant then everything else running.

If you have an older/slower system, this could make things take longer, so maybe just allow it to run for some time. Walk away.

What are the system specs (cpu speed, amount of ram, OS) and how long has it run till you stopped it?

[pomak249]

System is;

P4 3GHZ Prescott HTT
2GB 3200 DDR
ASUS P4S800 MoBo

I've left it runnig for several minutes but nothing happens after the 'not responding' message - should I just leave it longer? I notice some guys are experiencing really slow scans !

Thanks

[bitman]

Spybot S&D 1.3 was known to do this on HTT systems. If you have 1.3, get 1.4 by clicking the Download link on the menu bar at the top of this page. There is also a Tutorial link under Support on the left hand side of that same page that explains Installation and First run.

If you already have Spybot S&D 1.4 or it doesn't fix the problem, this is a rare situation that hasn't been explained yet. You can do the following to get a scan to work, but you'll have to do it each time you use the program.

Here is how:

• Open Spybot, then leave it alone
• Open Task Manager, and go to the Processes tab
• Right-click on SpybotSD.exe, and choose "Set Affinity..."
• On the box that comes up, check/uncheck boxes so that ONLY "CPU 0" is checked.
• Go back to the already-open Spybot, and run a scan. It should complete without hanging or losing responsiveness.

[pomak249]

Wow thanks m8 !

Would never have thought of that !!

Trying it now,

Mick

[pomak249]

Thanks Bitman - worked a treat !

Hopefully they'll come up with a work round for this with a later release.

Cheers,

Mick:D

[orta02]

Spybot S&D 1.3 was known to do this on HTT systems. If you have 1.3, get 1.4 by clicking the Download link on the menu bar at the top of this page. There is also a Tutorial link under Support on the left hand side of that same page that explains Installation and First run.

If you already have Spybot S&D 1.4 or it doesn't fix the problem, this is a rare situation that hasn't been explained yet. You can do the following to get a scan to work, but you'll have to do it each time you use the program.

Here is how:

• Open Spybot, then leave it alone
• Open Task Manager, and go to the Processes tab
• Right-click on SpybotSD.exe, and choose "Set Affinity..."
• On the box that comes up, check/uncheck boxes so that ONLY "CPU 0" is checked.
• Go back to the already-open Spybot, and run a scan. It should complete without hanging or losing responsiveness.

Hi everyone,

Everytime I run spybot I always update and immunize but recenty I have not been able to complete an entire Problem search. When I Check for problems the checking begins and it stops on # 643 of 31110. This is exactly what i see on the bottom left of the spybot software window "Running bot-check (643/31110: Centra24)"
I tried the steps metioned on the quoted text above but it didn't help. I have a P4

[bitman]

The fix I posted above only works for a PC with HyperThreading (HTT) which first became available on P4 3.0GHz (3000MHz) and faster processors. It isn't the only reason for freezes or hangs during scan, and usually occurs at random (not the same) place during each scan. It also dosn't happen to all HTT PCs, since most such issues were fixed during the Beta phase of Spybot S&D 1.4.

I had requested that a few still having these issues with an HTT PC try a slightly different test which makes the Set Affinity permanent. However, no one ever responded, so I've never been able to confirm it works. If either of you having the issue would be willing to try it, I'll go look up the information again. It requires changing a small portion of the Spybot executable itself using a command line utility, but it's really quite easy as I tested it myself to be certain it caused no problems and changed nothing else.

orta02: Your issue sounds different since your scan always occurs at the same place. There are several other reasons this can occur so you need to start a separate thread to trouble-shoot your issue. I assume you've tried leaving the scan for at least a few minutes, if not try that first, then post in the new tread including your information above.

[fiston]

I have a p4 3G and it hangs while doing the scan of spybot at different quantity items scanned. Even if i do a fresh install of Winxp with only the drivers install. I wonder if it can keep a thread after a complete format and re-install. It works fine for every other programs but i think that spybot is a must. So , If somebody knows?

[Mário Rodrigues]

I tried following the suggestions posted above but they dont work. Spybot crashes in my case at step 6689 and it takes a long tome getting there. Then the whole sistem goes crazy and I sometimes had to turn off power. I have a pIV 3.0 1ghz ram on a laptop sp 2 and all updates, It started more or less when I installed Panda titanium antivirus 2006, but I am not sure there is a connection. Any ideas?