I am newbie here. Don't know if this the right place to ask tech question. When I uninstall a program (winXP OS), SB res popup window warns of reg change, but bottom right side of options is blanked out. Cannot choose any option but remember and X close window. Resident denies change to reg. Any advice welcome - even if it's to take my question elsewhere - point me in the right direction if this is the wrong place to ask.