Hi, before going to far I need to point out I am a complete novice at removing virus' and infections on computers.

A little bit of background information: my laptop after start up will display a error about a svchost.exe error, it causes the toolbar and programmes to revert back to the view of windows 98, also it causes the sound to disable and then the error will pop up randomly throughout operation of laptop.

I have currently used Spybot S&D, Registry Fix and McAfee VirusScan.

McAfee VirusScan has detected 1 virus by the name of New Malware.j and said is unremovable and that the filename is C:\Windows\svchost.exe

Any help would be greatly appreciated.

Thanks