I have been working on removing smitfraud-C all weekend and have gotten nowhere. I have spent $40 on spyware removal software and nothing works. Any help anyone can give would be GREATLY appreciated!!
Nick
Cannot remove Smitfraud-C. NEED HELP PLEASE!!!
I have been working on removing smitfraud-C all weekend and have gotten nowhere. I have spent $40 on spyware removal software and nothing works. Any help anyone can give would be GREATLY appreciated!!
Nick
just to follow up. I have researched other forums for help on this but have had no success. I have downloaded a ton of software but am not sure I am using everything correctly, ie Hijackthis / SD Fix / AVG, etc etc
My plan is to stay on until somebody can help if possible. Again, any help would be greatly appreciated!!!
Just ran spybot S&D and all problems were fixed expect 1 from smitfraud-C.
C:\Windows\System 32\rpcc.dll
Anybody?
Here is my Hijackthis log file:
Logfile of HijackThis v1.99.1
Scan saved at 4:40:21 PM, on 2/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\D-Link AirPlus G\AirPlus.exe
C:\WINDOWS\system32\drwtsn32.exe
C:\Program Files\Windows Defender\MpCmdRun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Dawn\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=userinit.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoctor.com/download...reeInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097965784062
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171466379265
O20 - Winlogon Notify: instcat - C:\WINDOWS\SYSTEM32\instcat.dll
O20 - Winlogon Notify: rpcc - C:\WINDOWS\system32\rpcc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
Hi ncarvain and welcome to the Forums
You're infected.
One or more of the identified infections steal information. If this system is used for online banking or has credit card information on it, all passwords should be changed immediately by using a different computer (not the infected one!) to make the changes. Banking and credit card institutions, if any, should be notified of the possible security breech. I suggest that you read this article too.
At first you need to disable a few realtime protections. These may interfere with our cleaning process.
We'll enable these when you're clean...
Disable Windows Defender's realtime protection.
- Open Windows Defender
- Click on "Tools"
- Click on "General Settings"
- Scroll down to "Real-time protection options"
- Uncheck "Turn on Real-time protection (recommended)"
- Click "Save"
- Exit the program.
Disable AVG Anti-Spyware guard.
- Open AVG Anti-Spyware
- Click Shield
- Click under "resident shield is"
- Change it to inactive
- Close the program
Create a new folder for HijackThis and move HijackThis.exe into it.
Download SDFix and save it to your desktop.
Please then reboot your computer in Safe Mode by doing the following :
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
- In Safe Mode, right click the SDFix.zip folder and choose Extract All,
- Open the extracted folder and double click RunThis.bat to start the script.
- Type Y to begin the script.
- It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
- Press any Key and it will restart the PC.
- Your system will take longer that normal to restart as the fixtool will be running and removing files.
- When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
- Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
Mr. JAk_3, thanks for the response!! I am at work right now but will get home about 5 pm EST and will do everything you said in your post.
Since nobody was responding yesterday, I tried to follow other posts about this virus and ran killbox to get rid of the file rpcc.dll, which spybot was unable to remove. Computer seems to be running better, but I can tell smitfraud-C is still installed.
Again, thanks a lot and I will respond around 5ish / 6ish EST with the hijack log and SDFix log!!!!
OK, am listing both logs. I began getting a winlogon.exe error now.
SDFix: Version 1.68
Run by Dawn - Mon 02/26/2007 @ 17:45:18.68
Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix
Safe Mode:
Checking Services:
Name:
Path:
Restoring Windows Registry Entries
Restoring Default Hosts File
Rebooting...
Normal Mode:
Checking Files:
No Trojan Files Found...
ADS Check:
C:\WINDOWS\system32
No streams found.
Final Check:
Remaining Services:
------------------
Authorized Application Key Export:
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Google\\Google Talk\\googletalk.exe"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe:*:Enabled:Google Talk"
"C:\\Documents and Settings\\Dawn\\Local Settings\\Temporary Internet Files\\Content.IE5\\35ZP4BR0\\wowclient-downloader[1].exe"="C:\\Documents and Settings\\Dawn\\Local Settings\\Temporary Internet Files\\Content.IE5\\35ZP4BR0\\wowclient-downloader[1].exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.3-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.6.6337-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.6.6337-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.7.6383-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.3.6299-to-2.0.7.6383-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
"C:\\Program Files\\World of Warcraft\\WoW-2.0.7.6383-to-2.0.8.6403-enUS-downloader.exe"="C:\\Program Files\\World of Warcraft\\WoW-2.0.7.6383-to-2.0.8.6403-enUS-downloader.exe:*:Enabled:Blizzard Downloader"
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
Remaining Files:
---------------
Checking For Files with Hidden Attributes :
C:\Documents and Settings\Dawn\Desktop\IWU\MGT 530\~WRL0867.tmp
C:\WINDOWS\SoftwareDistribution\Download\S-1-5-18\ca1b50c97a52c50226013e6ccfcf0626\BIT3.tmp
Add/Remove Programs List:
ECHO is off.
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Photoshop 7.0
AVG Anti-Spyware 7.5
Canon Camera Access Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Conexant HSF V92 56K Data Fax PCI Modem
Canon Camera Support Core Library
Canon Utilities EOS Utility
HijackThis 1.99.1
hp deskjet 5550 series
hp instant support
hp print screen utility
MathThem3 Test Gen
MSM3 Test Gen
Java Web Start
LANBridge
LiveUpdate 1.6 (Symantec Corporation)
Macromedia Shockwave Player
McDougal Littell Content Review
Microsoft .NET Framework (English) v1.0.3705
Canon MovieEdit Task for ZoomBrowser EX
MS Activity Generator (1.0)
MSN Toolbar
Canon Utilities PhotoStitch
QuickTime
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Adobe Flash Player 9
Sportsbook.com Poker
Spybot - Search & Destroy 1.4
Spyware Doctor 4.0
The Weather Channel Desktop
Viewpoint Media Player
Weather Services
Windows Genuine Advantage Validation Tool
Windows XP Service Pack 2
World of Warcraft
Canon Utilities ZoomBrowser EX
Macromedia Flash Player
Dell Solution Center
Dell Picture Studio - Dell Image Expert
Google Talk (remove only)
Easy Internet Sign-up
Sony USB Driver
Easy CD Creator 5 Basic
Modem Helper
Realtek RTL8139 Diagnostics Program
Intel(R) Extreme Graphics Driver
Microsoft Office XP Professional
Microsoft Office XP Media Content
Help and Support Customization
Microsoft Office XP Pro Step by Step Interactive
Windows Defender
Windows Defender Signatures
MathThem3 Test Gen
Adobe Reader 7.0.8
Java 2 Runtime Environment, SE v1.4.1_04
MSM3 Test Gen
Microsoft .NET Framework (English)
D-Link AirPlus G Wireless LAN Adapter
Norton AntiVirus Corporate Edition
MIT MathML Fonts 1.0
Paint Shop Pro 7
Classic PhoneTools
Digital Line Detect
Microsoft Plus! for Windows XP
Finished
Logfile of HijackThis v1.99.1
Scan saved at 5:56:24 PM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\D-Link AirPlus G\AirPlus.exe
C:\Documents and Settings\Dawn\Desktop\HijackThis new folder\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O15 - Trusted Zone: *.imagesrvr.com
O15 - Trusted Zone: *.media-motor.com
O15 - Trusted Zone: *.mediatickets.net
O15 - Trusted Zone: *.systemdoctor.com
O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
O15 - Trusted Zone: *.imagesrvr.com (HKLM)
O15 - Trusted Zone: *.systemdoctor.com (HKLM)
O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoctor.com/download...reeInstall.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097965784062
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171466379265
O20 - Winlogon Notify: instcat - C:\WINDOWS\SYSTEM32\instcat.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
Ok good
Just to be sure, rename HijackThis.exe to Scanner.exe
Post a fresh HijacKThis (scanner.exe) log to here.
Is that 'OK good' as in Im clear of viruses?
Also, any idea what the winlogon.exe error is?
Once I get home I will rename hijackthis and post the log.
Again, thanks for your help!
Nick
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