Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 25

Thread: Cannot remove Smitfraud-C. NEED HELP PLEASE!!!

  1. #11
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    No you're still infected but it is looking better now

    Winlogon error is propably related to the infections remaining...
    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

  2. #12
    Junior Member
    Join Date
    Feb 2007
    Posts
    16

    Default

    Changed the name to Scanner.exe and here is the new log file...

    Any thoughts on the winlogon.exe error?


    Logfile of HijackThis v1.99.1
    Scan saved at 6:34:20 PM, on 2/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\MsgSys.EXE
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\D-Link AirPlus G\AirPlus.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Sportsbook Poker\sbkpoker.exe
    C:\Documents and Settings\Dawn\Desktop\HijackThis new folder\Scanner.exe.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
    R3 - Default URLSearchHook is missing
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O15 - Trusted Zone: *.imagesrvr.com
    O15 - Trusted Zone: *.media-motor.com
    O15 - Trusted Zone: *.mediatickets.net
    O15 - Trusted Zone: *.systemdoctor.com
    O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
    O15 - Trusted Zone: *.imagesrvr.com (HKLM)
    O15 - Trusted Zone: *.systemdoctor.com (HKLM)
    O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoctor.com/download...reeInstall.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097965784062
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171466379265
    O20 - Winlogon Notify: instcat - C:\WINDOWS\SYSTEM32\instcat.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe

  3. #13
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    Hi again, we'll continue

    You should print these instructions or save these to a text file. Follow these instructions carefully.

    Open AVG Anti-Spyware:
    • On the main screen under Your Computer's security.
      • Click on Change state next to Resident shield. It should now change to inactive.
      • Click on Change state next to Automatic updates. It should now change to inactive.
      • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
      • Wait until you see the Update succesfull message.
    • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update.

    Download ATF Cleaner by Atribune to your desktop.
    Do NOT run yet.

    Make your hidden files visible:
    • Go to My Computer
    • Select the Tools menu and click Folder Options
    • Click the View tab.
    • Checkmark the "Display the contents of system folders"
    • Under the Hidden files and folders select "Show hidden files and folders"
    • Uncheck "Hide protected operating system files"
    • Click Apply and then the OK and close My Computer.


    ==================

    Run HijackThis, click Do a system scan only, and check the box next to each of these entries if still present. Close all other windows and press Fix checked. If something isn't there, please continue with the next entry in the list.

    R3 - Default URLSearchHook is missing
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O15 - Trusted Zone: *.imagesrvr.com
    O15 - Trusted Zone: *.media-motor.com
    O15 - Trusted Zone: *.mediatickets.net
    O15 - Trusted Zone: *.systemdoctor.com
    O15 - Trusted Zone: *.elitemediagroup.net (HKLM)
    O15 - Trusted Zone: *.imagesrvr.com (HKLM)
    O15 - Trusted Zone: *.systemdoctor.com (HKLM)
    O16 - DPF: {09F1ADAC-76D8-4D0F-99A5-5C907DADB988} - http://www.systemdoctor.com/download...reeInstall.cab
    O20 - Winlogon Notify: instcat - C:\WINDOWS\SYSTEM32\instcat.dll

    Restart your computer to the safe mode:
    • Restart your computer
    • Start tapping the F8 key when the computer restarts.
    • When the start menu opens, choose Safe mode
    • Press Enter. The computer then begins to start in Safe mode.


    Go to the My Computer and delete the following files (if present):
    C:\WINDOWS\SYSTEM32\instcat.dll

    Run ATF Cleaner
    • Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.

    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    • Click on Scanner on the toolbar.
    • Click on the Settings tab.
      • Under How to act?
        • Click on Recommended Action and choose Quarantine from the popup menu.
      • Under How to scan?
        • All checkboxes should be ticked.
      • Under Possibly unwanted software:
        • All checkboxes should be ticked.
      • Under Reports:
        • Select Automatically generate report after every scan and uncheck Only if threats were found.
      • Under What to scan?
        • Select Scan every file.
    • Click on the Scan tab.
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    • When the scan has finished, follow the instructions below.
      IMPORTANT : Don't click on the "Save Scan Report" button before you did hit the "Apply all Actions" button.
      • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
      • At the bottom of the window click on the Apply all Actions button. (3)
    • When done, click the Save Scan Report button. (4)
      • Click the Save Report as button.
      • Save the report to your Desktop.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot in Normal Mode.

    ================

    When you're ready, please post the following logs to here:
    - AVG's report
    - a fresh HijackThis log

    are you stll getting that winlogon error? What is the exact message?
    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

  4. #14
    Junior Member
    Join Date
    Feb 2007
    Posts
    16

    Default

    Wow, awesome directions. Again, once I get home from work I will do exactly as you say and reply to this post. Thanks again for all the help Mr_JAk

  5. #15
    Junior Member
    Join Date
    Feb 2007
    Posts
    16

    Default

    Well, things didn't go as smooth last night. I believe I am running a free version of AVG Anti-Spyware and all the options are not available to me. I was not able to change AVG to inactive, although I believe it was inactive, since the icon in the bottom right tray was black and white vs. in color.

    Ran HijackThis with no problem and checked all the entries you stated.

    Went to Safe Mode.

    I was UNABLE to delete C:\WINDOWS\SYSTEM32\instcat.dll, error message came up that said Access is denied. (although my AVG scan identified it as a threat)

    Still in Safe Mode, started AVG. The window AVG is in takes up my entire screen and some of the words and radio buttons I cannot see, they are outside my viewing area, so I was unable to verify that all boxes were checked under How To Scan and Possibly unwanted software. Is there a way to change this???

    Either way I ran the scan all night and it found around 8 items. Also, I couldnt find the Apply all Actions or the Save Report buttons. Not sure if that was because of the free version of AVG or because I just couldnt see them.

    I left for work with this screen up on my computer (turned the monitor off), so if there is a way to adjust the window size, let me know, and I will continue where I left off.

  6. #16
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    Hi again

    Sorry for the delay...

    The windows size - when on AVG screen, try pressing ALT + SPACEBAR buttons at the same time and a menu should appear. You should be able to move the windows so that you can see the buttons...If it doesn't work, you may run the scan in safe mode.

    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

  7. #17
    Junior Member
    Join Date
    Feb 2007
    Posts
    16

    Default

    I did run the scan in safe mode. Did you mean in normal mode?

    I will try the Alt + spacebar.

  8. #18
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    Yes I meant that run the scan in normal mode if it doesn't work in safe mode...

    Sorry
    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

  9. #19
    Junior Member
    Join Date
    Feb 2007
    Posts
    16

    Default

    OK, much progress was made tonight (the Alt + space bar trick worked!!)

    Finished running the AVG scan, saved the log file, see below.

    Ran a spybot scan and SUCCESFULLY removed 2 issues, 1 was smitfraud!

    Ran a HijackThis and saved log file, see below...

    Again, thanks for the help!!

    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 5:00:15 PM 3/1/2007

    + Scan result:



    C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1110\A0220296.dll -> Downloader.Nurech.m : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1110\A0218322.exe -> Dropper.Agent.ym : Cleaned with backup (quarantined).
    C:\WINDOWS\Downloaded Program Files\USDR6_0001_D18M2707NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.l : Cleaned with backup (quarantined).
    C:\System Volume Information\_restore{11B4CBB0-31B0-483C-A4FE-D6E9E8C1A928}\RP1110\A0220295.exe -> Trojan.Small : Cleaned with backup (quarantined).
    C:\WINDOWS\RGF3bg\l3Iav0.vbs -> Trojan.Small : Cleaned with backup (quarantined).
    C:\WINDOWS\SYSTEM32\instcat.dll -> Worm.Locksky.aw : Cleaned with backup (quarantined).
    [236] VM_3BF21000 -> Worm.Locksky.aw : Cleaned with backup (quarantined).
    [564] VM_3BF21000 -> Worm.Locksky.aw : Cleaned with backup (quarantined).


    ::Report end


    Logfile of HijackThis v1.99.1
    Scan saved at 10:47:25 PM, on 3/1/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\Program Files\Spyware Doctor\sdhelp.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\MsgSys.EXE
    C:\WINDOWS\System32\alg.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
    C:\Program Files\Google\Google Talk\googletalk.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\D-Link AirPlus G\AirPlus.exe
    C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
    C:\Documents and Settings\Dawn\Desktop\HijackThis new folder\Scanner.exe.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
    O4 - HKCU\..\Run: [googletalk] "C:\Program Files\Google\Google Talk\googletalk.exe" /autostart
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1097965784062
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1171466379265
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
    O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe

  10. #20
    Security Expert-Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    3,934

    Default

    Ok good work

    Looks much better now. How is the computer running?

    Please delete this folder if found:
    C:\WINDOWS\RGF3bg


    Please run a GMER Rootkit scan:

    Download GMER's application from here:
    http://www.gmer.net/gmer.zip

    Unzip it and start the GMER.exe
    Click the Rootkit tab and click the Scan button.

    Once done, click the Copy button.
    This will copy the results to your clipboard.
    Paste the results in your next reply.

    Warning ! Please, do not select the "Show all" checkbox during the scan.
    MalWare Removal University - You too could train to help others
    UNITE & ASAP member since 2006

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •