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Thread: The service.sbs.file is missing

  1. #1
    Junior Member
    Join Date
    Mar 2007
    Location
    Antwerp (Belgium)
    Posts
    1

    Default The service.sbs.file is missing

    I just downloaded Spybot since my system is infected with all kinds of would
    sell u anti-virusn anti-spyware sellers. In effect running spybot showed these intruders and stated that they were removed. in fact they are not removed. Only at the beginning of the scan I get this message :

    Service check :
    The services.sbs file is missing Please use the...

    Is there an explanation to what I should do to recover the sbs.file ? Is this the cause the removal of the pests totally failed ?

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    This error occurs if you used a beta version before installing Spybot-S&D version 1.4.
    Please remove the following directories:
    C:\Program Files\Spybot - Search & Destroy\Includes
    C:\Program Files\Spybot - Search & Destroy\Updates
    After downloads please use the update function to download all detection files. If this doesn't solve the problem please uninstall your current version of Spybot-S&D according to this link:
    http://www.safer-networking.de/en/faq/27.html
    It is important to use the small fix.
    Now go to our download page and download Spybot-S&D version 1.4:
    http://www.safer-networking.de/en/download/index.htm

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Apr 2007
    Posts
    2

    Default

    Hi:

    I'm getting the same error with the same (lack of) results. It's a new non-beta install that worked in the past on other computers.

    The suggestions didn't work and this link

    If this doesn't solve the problem please uninstall your current version of Spybot-S&D according to this link:
    http://www.safer-networking.de/en/faq/27.html

    Will only resolve to the main page of the Spybot web site.

    Do you have any more tips? Thanks.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
    Join Date
    Oct 2005
    Posts
    5,491

    Default

    Here,this should take you to it.Link changed on page a bit ago,I think,and above is a bit older post.
    http://www.safer-networking.org/en/howto/uninstall.html

  5. #5
    Junior Member
    Join Date
    Apr 2007
    Posts
    2

    Default

    The resolution to this problem is worth mentioning.

    Yesterday (with my new install of 1.4 on a "clean" computer) had a problem updating. Two updates were "bad checksum" from any site.

    Today doing a manual update from the main spybot site fixed the "service.sbs file missing" error. All seems to be working well.

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