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Thread: SpyAxe keeps coming back and I cant run SDHelper!

  1. #21
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default sort of success!

    After following your directions, I now have SDHelper.

    :( However, I still have this in the system startup files:
    Database status: Not required - virus, spyware, malware or other resource hog
    Value: ctfmon.exe
    Filename: ctfmon32.exe

    "Please tell me how to do this." if you dont already know how i suggest we leave them, they are just leftovers than cannot couse any problems i think.
    :o I know how to do this once I get into regedit, I simply cannot find the way in any more.

  2. #22
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Hi
    ctfmon32.exe, thats just the information panel, it can be misleading
    leave that item alone.

    Start run regedit perhaps ?

  3. #23
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default regedit won't delete

    Thanks, I'll leave that item alone.

    In regedit, I cannot delete the items. I get an error: Cannot delete TBPS.PluginConfig: Error while deleting key.

    Any idea why? I am the owner and have full permission.

  4. #24
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Adjust each keys permisions then try to delete it
    If you have trouble deleting a key. click once on the key name to highlight it right click Permission's menu option under Security or Edit. Then Uncheck "Allow inheritible permissions" and press copy. Then click on everyone and put a checkmark in "full control". Then press apply and ok and attempt to delete the key again.

  5. #25
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default Success in regedit!

    I was able to remove all 5 of the classes you requested after some manipulation with permissions!

    Thanks for the help! You're an of mercy and I appreciate it!

    While I'm in here do you want me to get rid of any others?

  6. #26
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default More success and a bit of a problem still

    Since the regedit, I still get the notification that IE is not my default browser. and I still can't use the mailto: function to directly access email addresses from the web.

    Any ideas?

  7. #27
    Security Expert-Emeritus
    Join Date
    Oct 2005
    Posts
    5,025

    Default

    Hi

    Did you use internet options as mentioned ?

    Iefix might help
    http://windowsxp.mvps.org/IEFIX.htm

  8. #28
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default

    Quote Originally Posted by LonnyRJones
    Hi

    Did you use internet options as mentioned ?
    Yup, did all that. still no dice.

    Iefix might help
    http://windowsxp.mvps.org/IEFIX.htm
    downloaded and ran this, didn't help.
    this is a VERY pesky problem!

  9. #29
    Security Expert-Emeritus
    Join Date
    Oct 2005
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    5,025

    Default

    "I still get the notification that IE is not my default browser."

    If i remember correctly you should see an option to make it the default browser when you see that message.

    I think we are finished with malware problems.

  10. #30
    Junior Member
    Join Date
    Dec 2005
    Posts
    4

    Default

    Quote Originally Posted by LonnyRJones
    "I still get the notification that IE is not my default browser."

    If i remember correctly you should see an option to make it the default browser when you see that message.

    I'm not sure if we are finished with malware problems as IE is still not operating correctly. My problem is that even with the "make it the default browser" box checked, every time it opens, it gives me the same "is not the default browser" error. It does not remember that it IS the default browser. Also, it does not let me use the mailto: function which is part of IE.

    Can you help with this?

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