error message

[hi102b]

just downloaded spybot and tried to download updates.big mistake,got a message "socket error #11004" anyone have any ideas?

[md usa spybot fan]

Primary causes of Socket Errors are firewalls and proxy servers.

Socket Error #11004 is usually caused by a firewall problem.

Do you have a firewall? If you have a firewall:

• You must authorize SpybotSD.exe to access the internet through your firewall. If you have a firewall and are not sure if that is the cause of the problem, you could (for a short period) disable the firewall and see if the updates work properly.

Are you sitting behind a proxy server? If you are sitting behind a proxy server:

• Go into Spybot > Mode > Advanced mode > Settings > Settings. About 2/3 of the way down the option tree there is a category "Web update". Check the last item in the list "Use proxy to connect to update server". A pop-up will come up were you can enter the information required.
  
  If you are sitting behind a proxy server and need to know what the settings should be, there are hints in the following article on how to find them:
  
  • FAQ - Frequently Asked Questions
    The integrated update is not working. Are there any solutions for this?
    http://www.safer-networking.org/en/faq/10.html