MSN Groups Problems

[Stormrider39]

I am not sure if I am having trouble because of installing SpyBot S&D or if it is a problem thru the MSN Groups Community Websites/Forums themselves. I thought I would post here to see what you have to say. I hope someone is familiar with the MSN Groups Websites/Forums and can help.

The problem I have is in trying to "save" a webpage that I am updating at my MSN site. I can open the webpages to work on them and hit the save button, but the page goes completely white and says done. Then when I go back to the site and look at the webpage I tried to update, nothing was updated.

This problem seems to have begun after I installed SpyBot S&D. Is the installation preventing me from being able to save the webpages? If so, what do I have to do to change that?

[Terminator]

Hi

If this what I think is the same thing happend to me a few years back. It turned out to be I was putting too much text into a particular page with in my MSN Group site and it triped somesort of pre-defined word limit which meant, that even though it said it had updated it hadn't and the only way to get the page to update was to delete a substantial amount of text from the page and create a new page just for that item.

As far As I know Spybot dosn't affect any MSN Site.

I hope this helps

[Stormrider39]

Terminator:

Thanks for your reply. I thought that might have been the case since that had happened to me years ago as well. However, I tried it on another webpage at the site that did not have a whole lot of text, graphics, or links on it and that page came up white with no update, too.

I also have a query in to MSN about the problem, too. So I am hoping to hear something from them. Perhaps some of their sites are just having difficulties and they haven't corrected it yet.

Stormrider

[Stormrider39]

I've received an answer from MSN about my problem, so it did not stem from downloading SpyBot S&D:

Thank you for writing to MSN Groups Technical Support. My name is Dana and this is regarding your concern on getting a white page when trying to save the changes you made to the pages in your Group. I apologize for the inconvenience this issue may have caused you.

When this happens, it means that one of the back-end servers hosting your Group is undergoing maintenance. I have verified this from our engineers and have been told that it can take a day or two for the server to be back online. I invite you to check back often.

We have had other customers complaining of the same issue and I have already notified our MSN Groups Product Specialists; therefore, investigation is presently underway. If this still happens and it has been longer than two days, please let me know and I will escalate your concern further. Please note that other functionality such as posting messages can also be impaired during maintenance.

Sincerely,
Dana
MSN Groups Technical Support