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Thread: My SpyBot 1.4 close off and no work

  1. #1
    Junior Member
    Join Date
    Apr 2007
    Posts
    2

    Default My SpyBot 1.4 close off and no work

    Hello, when I Start my SpyBot, it begin working, but inmediately it close off and no work...

    Helpe me please. Thank

    Hola, cuando ejecuto el SpyBot, este se ejecuta normalmente, pero inmediatamente se cierra solo y nunca puedo utilizarlo

    Ayudenme por favor. Gracias

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Some users have reported that they only had problems using the beta version but that the final version would work normally. Have you already tried the final version 1.4? (The reason why you don't see it in the integrated update is because we are still preparing an automatic upgrade process for the new version.) If you like, you can install it manually. Please uninstall the old version of Spybot-S&D before you install the new version:

    http://www.safer-networking.org/en/faq/27.html

    Please don't forget to manually delete the "Updates" and "Includes" folders in the Spybot S&D program folder. You will find links to several download locations on our website. These mirrors are partners who provide places to host Spybot-S&D for us. You can download from one of them, it's secure: http://www.safer-networking.org/en/mirrors/index.html

    Please search for new updates after installing Spybot-S&D 1.4.

    Or are you using a computer with hyperthreading technology (Intel with HTT)? Spybot-S&D seems to have problems with this technology but we cannot confirm a general problem with HT technology because the software runs normally on our test systems.

    One user has reported that turning off Norton Antivirus solved the problem. We are using Norton Antivirus, too, and haven't experienced any problems.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Apr 2007
    Posts
    2

    Default

    Hello againg

    The Spybot version is 1.4, it work so good without problems in others computers, the problem is only in my PC (mainboard INTEL D915GAG_ , procesador INTEL P4, 3.2 GHZ, x86 family 15 model 4 stepping 1, WIN XP SP2).

    My antivirus is AVG, already desinstal it, but the Spybot no work.

    I proved start run my PC with the key F8 (SAFE MODE) and the Spybot already work good, but cant not Update because The INTERNET no run in SAFE MODE.

    Help me

    Thank U
    Last edited by henribla; 2007-04-12 at 00:57.

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