I have spent some time on hour site and it seems I have the above referenced infections.

I have read all the mandatory steps mentioned to obtain help, one of which is getting into safe mode.

I can get into the safe mode menu after hitting F-8--I arrow up to safe mode , I hit enter, the machine boots into windows safe mode, a box pops up asking me if I want to work in safe mode, I click yes and then the screen stays black. The screen says safe mode in white on the left and right bottom of the black screen with an hour glass that wont go away.

Any suggestions?

The machine is my daughter's who is home before finals, is a Dell laptop with SP2.

thanks in advance.