Empty box - Spybot problem?

[uno meister]

Pentium III with Windows ME with Adaware, Spybot 1.4 and CA AntiVirus all up to date. Connected to internet via DLink router & cable modem.

Problem is mostly after computer sits idle for a while. Out pops a large white message box (3" x 5") with nothing on it except a CLOSE button. If you press the button, window goes away and everything is seemingly OK, except computer won't go on the internet and Windows explorer does not work right. Computer responds to shutdown and restart and works normally until this happens again sometimes within minutes or new few hours. Strangely, the problem has not happened while the computer is being used.

Occasionally, the same box with similar symptoms comes up.... Except, it is not empty. It says, "TEATIMER caused an invalid page fault in module KERNEL32.dll at 0177:bff614ac". It has the same Close button. I pressed and it closed. I tried to launch IE. It said, "Not enough resources to launch ... close some programs and try again".


Hopefully, this means something to you??

[LonnyRJones]

Hi uno meister

Either turn off Tea timer within SpyBots tools or better yet disable some unnecessary programs from starting with windows, such as media players and chat programs, no need for them to start with windows.

[uno meister]

Thanks LoonyRJones...

I know I can turn off TeaTimer... but it will also turn off live protection against spyware and I don't want to. I have already turned off chats & media players.

[LonnyRJones]

Hi my suggestion to turn tea timer off was just to troubleshoot.
Perhaps if you post a SSD rewport we can spot other programs we can disable. I have a hunch its a recource problem.

Open SpyBot 1.4, check for and get any updates available, close all browsers, check for problems and fix everything found. Then on the toolbar menu select mode and switch to advanced mode, on the left lower down select tools,and view report, ensure all the options are select near the bottom except
Uncheck[ ] do not report disabled or known legitimate Items,
uncheck[ ] Include a list of services in report.
Uncheck[ ] Include uninstall list in report.
Now select (near the top) view report, Press export, in the save in box choose a place such as your my documents folder, then in your next post near the bottom select the "browse" button , navigate to and attach or post that report please.

[uno meister]

Thanks LonnyRJones. see attached report

[LonnyRJones]

Hi

Turn off tea timer for now via spybots tools resident page

In tool's system startup page select each of these and choose delete
Startup entries list
HK_LM:Run, SurfAccuracy
C:\PROGRAM FILES\SURFACCURACY\SACC.EXE
HK_LM:Run, LECNV32O (DISABLED)
C:\WINDOWS\SYSTEM\LECNV32O.exe
HK_CU:Run, SpyKiller (DISABLED)
C:\Program Files\SpyKiller\spykiller.exe /startup

Close SpyBot and restart the PC, before activating Tea timer it would be a good idea to download/save then run resetteatimer, SSD must be closed and tea timer off before running it.
http://downloads.subratam.org/ResetTeaTimer.bat

Delete these folders
C:\PROGRAM FILES\SURFACCURACY
C:\Program Files\SpyKiller

Let us know of any problems

[uno meister]

I did as you said.

Problem is still there. Still get the Empty box with close.

This time when I clicked Close, I got another message "HelpCtr has caused an error in MSVCRT.DLL Helpctr will now close" I pressed OK. Got another message "Autodown has caused an error in RPCRT4.DLL. Autodown will now close" I pressed OK and had to reboot.

May be it is Spybot Teatimer? :( thanks for your help.

[LonnyRJones]

Hi
If you look at last suggestions turning tea timer off was part of it.
Untill the issues are fixed dont turn it back on please.

Did you run resetteatimer.bat ?

Were you able toi delete these folders ?
C:\PROGRAM FILES\SURFACCURACY
C:\Program Files\SpyKiller

Make and p[ost another report please

[uno meister]

Yes, I followed all that you said.

I ran teatimer reset... did not seem to do anything
It gave me the following on the screen
Invalid switch -/Y
File not found
File not found
File not found
File not found
File not found

Yes I deleted Surfaccuracy & Spykiller. Surfaccuracy..that was good ... used to create occasional pop-ups. However, Spykiller, I actually paid for this before i knew about spybot and adaware. but it is gone now.

Teatimer - I know that I can turn teatimer off and that it will stop my empty box. I thought the idea was to find a way to keep teatimer on and not have any problems?

see attached report

[LonnyRJones]

Hi

I would like to see if there are any problems with Tea timer disabled for a few days.

Have you tried a reinstall of SSD 1.4. I suggest it be uninstalled first.