For the past three days I've had multiple recurring issues that I can't seem to resolve. I've been running SB S&D, AdAware, CCleaner, and a few others (not at the same time) and keep finding items returning. I'm providing the logs for HJT, SB, AdAware and CCleaner (some in safe mode and in regular mode). I have also tried running House Call but am having an issue where I'm not able to finish the scan, I also have recently installed Windows Live OneCare which keeps finding the same TROJ_ issues and claims to repair them but they just show up again. Another issue that I am having is when the pc boots into windows (regular or safe mode) I will sometimes get an error stating szAppName: services.exe..., the file that is listed for the report is C:\Doc~1\Default\Local~1\temp\Wer37ef.dir00\services.exe.mdmp and \appcompat.txt, after clicking to close the report the pc then states that it is shutting down and gives a count down which at the end of the pc does not actually shut down but instead all desktop icons are removed as well as the task bar and I am left with a blank blue screen and must cold boot the pc for it to reboot. Thank you in advance for your assistance with these issues. Here are the logs, I can try and provide any other logs you may need.
HJT Safe Mode
Logfile of HijackThis v1.99.1
Scan saved at 2:47:49 PM, on 6/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Default\Desktop\Briefcase of cleaners\HijackThis.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINDOWS\system32\hnoxrdeg.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
HJT Regular Mode
Logfile of HijackThis v1.99.1
Scan saved at 2:32:02 PM, on 6/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16441)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\savedump.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
C:\Program Files\Microsoft Windows OneCare Live\winss.exe
C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
C:\WINDOWS\system32\dumprep.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Default\Desktop\Briefcase of cleaners\HijackThis.exe
O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [setup] rundll32.exe "C:\WINDOWS\system32\hnoxrdeg.dll",realset
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/ho...vex/hcImpl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
AdAware in safe mode
Ad-Aware SE Build 1.06r1
Logfile Created on:Friday, June 01, 2007 3:02:44 PM
Created with Ad-Aware SE Personal, free for private use.
Using definitions file:SE1R173 29.05.2007
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References detected during the scan:
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MRU List(TAC index:0):6 total references
Tracking Cookie(TAC index:3):4 total references
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Ad-Aware SE Settings
===========================
Set : Search for negligible risk entries
Set : Safe mode (always request confirmation)
Set : Scan active processes
Set : Scan registry
Set : Deep-scan registry
Set : Scan my IE Favorites for banned URLs
Set : Scan within archives
Set : Scan my Hosts file
Extended Ad-Aware SE Settings
===========================
Set : Unload recognized processes & modules during scan
Set : Scan registry for all users instead of current user only
Set : Always try to unload modules before deletion
Set : During removal, unload Explorer and IE if necessary
Set : Let Windows remove files in use at next reboot
Set : Delete quarantined objects after restoring
Set : Include basic Ad-Aware settings in log file
Set : Include additional Ad-Aware settings in log file
Set : Include reference summary in log file
Set : Include alternate data stream details in log file
Set : Play sound at scan completion if scan locates critical objects
6-1-2007 3:02:44 PM - Scan started. (Full System Scan)
MRU List Object Recognized!
Location: : C:\Documents and Settings\Default\recent
Description : list of recently opened documents
MRU List Object Recognized!
Location: : software\microsoft\directdraw\mostrecentapplication
Description : most recent application to use microsoft directdraw
MRU List Object Recognized!
Location: : S-1-5-21-1060284298-1788223648-1801674531-1004\software\microsoft\windows\currentversion\explorer\comdlg32\lastvisitedmru
Description : list of recent programs opened
MRU List Object Recognized!
Location: : S-1-5-21-1060284298-1788223648-1801674531-1004\software\microsoft\windows\currentversion\explorer\comdlg32\opensavemru
Description : list of recently saved files, stored according to file extension
MRU List Object Recognized!
Location: : S-1-5-21-1060284298-1788223648-1801674531-1004\software\microsoft\windows\currentversion\explorer\recentdocs
Description : list of recent documents opened
MRU List Object Recognized!
Location: : S-1-5-21-1060284298-1788223648-1801674531-1004\software\microsoft\windows media\wmsdk\general
Description : windows media sdk
Listing running processes
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#:1 [smss.exe]
FilePath : \SystemRoot\System32\
ProcessID : 140
ThreadCreationTime : 6-1-2007 8:46:11 PM
BasePriority : Normal
#:2 [csrss.exe]
FilePath : \??\C:\WINDOWS\system32\
ProcessID : 188
ThreadCreationTime : 6-1-2007 8:46:24 PM
BasePriority : Normal
#:3 [winlogon.exe]
FilePath : \??\C:\WINDOWS\System32\
ProcessID : 212
ThreadCreationTime : 6-1-2007 8:46:26 PM
BasePriority : High
#:4 [services.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 256
ThreadCreationTime : 6-1-2007 8:46:29 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Services and Controller app
InternalName : services.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : services.exe
#:5 [lsass.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 268
ThreadCreationTime : 6-1-2007 8:46:30 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : LSA Shell (Export Version)
InternalName : lsass.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : lsass.exe
#:6 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 428
ThreadCreationTime : 6-1-2007 8:46:33 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:7 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 492
ThreadCreationTime : 6-1-2007 8:46:35 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:8 [msmpeng.exe]
FilePath : C:\Program Files\Microsoft Windows OneCare Live\Antivirus\
ProcessID : 540
ThreadCreationTime : 6-1-2007 8:46:36 PM
BasePriority : Normal
FileVersion : 1.5.1937.0
ProductVersion : 1.5.1937.0
ProductName : Microsoft Malware Protection
CompanyName : Microsoft Corporation
FileDescription : Service Executable
InternalName : MsMpEng.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : MsMpEng.exe
#:9 [svchost.exe]
FilePath : C:\WINDOWS\system32\
ProcessID : 652
ThreadCreationTime : 6-1-2007 8:46:38 PM
BasePriority : Normal
FileVersion : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 5.1.2600.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Generic Host Process for Win32 Services
InternalName : svchost.exe
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : svchost.exe
#:10 [explorer.exe]
FilePath : C:\WINDOWS\
ProcessID : 948
ThreadCreationTime : 6-1-2007 8:47:04 PM
BasePriority : Normal
FileVersion : 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158)
ProductVersion : 6.00.2900.2180
ProductName : Microsoft® Windows® Operating System
CompanyName : Microsoft Corporation
FileDescription : Windows Explorer
InternalName : explorer
LegalCopyright : © Microsoft Corporation. All rights reserved.
OriginalFilename : EXPLORER.EXE
#:11 [spybotsd.exe]
FilePath : C:\Program Files\Spybot - Search & Destroy\
ProcessID : 1300
ThreadCreationTime : 6-1-2007 8:48:18 PM
BasePriority : Normal
FileVersion : 1.4.0.3
ProductVersion : 1, 4, 0, 3
ProductName : SpyBot-S&D
CompanyName : Safer Networking Limited
FileDescription : Spybot - Search & Destroy
InternalName : SpybotSD
LegalCopyright : © 2000-2005 Patrick M. Kolla / Safer Networking Limited. Alle Rechte vorbehalten.
LegalTrademarks : "Spybot" und "Spybot - Search & Destroy" sind registrierte Warenzeichen.
OriginalFilename : SpyBotSD.exe
Comments : Software zum Entfernen von Spyware und ähnlichen Bedrohungen.
#:12 [ad-aware.exe]
FilePath : C:\Program Files\Lavasoft\Ad-Aware SE Personal\
ProcessID : 1536
ThreadCreationTime : 6-1-2007 9:02:29 PM
BasePriority : Normal
FileVersion : 6.2.0.236
ProductVersion : SE 106
ProductName : Lavasoft Ad-Aware SE
CompanyName : Lavasoft Sweden
FileDescription : Ad-Aware SE Core application
InternalName : Ad-Aware.exe
LegalCopyright : Copyright © Lavasoft AB Sweden
OriginalFilename : Ad-Aware.exe
Comments : All Rights Reserved
Memory scan result:
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New critical objects: 0
Objects found so far: 6
Started registry scan
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Registry Scan result:
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New critical objects: 0
Objects found so far: 6
Started deep registry scan
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Deep registry scan result:
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New critical objects: 0
Objects found so far: 6
Started Tracking Cookie scan
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Tracking Cookie Object Recognized!
Type : IECache Entry
Data : default@advertising[2].txt
TAC Rating : 3
Category : Data Miner
Comment :
Value : C:\Documents and Settings\Default\Cookies\default@advertising[2].txt
Tracking Cookie Object Recognized!
Type : IECache Entry
Data : default@atdmt[1].txt
TAC Rating : 3
Category : Data Miner
Comment :
Value : C:\Documents and Settings\Default\Cookies\default@atdmt[1].txt
Tracking Cookie Object Recognized!
Type : IECache Entry
Data : default@doubleclick[1].txt
TAC Rating : 3
Category : Data Miner
Comment :
Value : C:\Documents and Settings\Default\Cookies\default@doubleclick[1].txt
Tracking Cookie Object Recognized!
Type : IECache Entry
Data : default@findwhat[1].txt
TAC Rating : 3
Category : Data Miner
Comment :
Value : C:\Documents and Settings\Default\Cookies\default@findwhat[1].txt
Tracking cookie scan result:
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New critical objects: 4
Objects found so far: 10
Deep scanning and examining files (C
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Disk Scan Result for C:\
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New critical objects: 0
Objects found so far: 10
Scanning Hosts file......
Hosts file location:"C:\WINDOWS\system32\drivers\etc\hosts".
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Hosts file scan result:
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3 entries scanned.
New critical objects:0
Objects found so far: 10
Performing conditional scans...
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Conditional scan result:
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New critical objects: 0
Objects found so far: 10
3:28:59 PM Scan Complete
Summary Of This Scan
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Total scanning time:00:26:14.937
Objects scanned:221369
Objects identified:4
Objects ignored:0
New critical objects:4
SB S&D safe m ode log in next post.
Hope these are helpful to find and fix whatever issues I am having.
Arryndel