Results 1 to 7 of 7

Thread: Computer turned off during scan

  1. #1
    Junior Member
    Join Date
    Jan 2006
    Posts
    3

    Default Computer turned off during scan

    Yesterday I upgraded to Spybot S&D 1.4.
    During a spyware scan the computer just turned off.
    I tried a second and a third time and the same thing happened.
    Does anyone know why this happens?

  2. #2
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    Laptop?

    This may sound strange but; Spybot is quite CPU intensive. Is it possible that your system is shutting down due to a heat related problem? This is most prevelant in some laptops. Are the fans in the system running properly?

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  3. #3
    Junior Member
    Join Date
    Jan 2006
    Posts
    3

    Default

    Thanks for the reply.

    I'm using an desktop PC.

    Scanning was no problem with Spybot S&D 1.3

    Recently the proccesor fan was replaced, but by a better one.

  4. #4
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    I don't know what software you are running but you could check the Event Viewer and see if it gives you a clue as to what is happening.

    In Windows XP:
    1. Click Start and Control Panel.
    2. Double-click on Administrative Tools. If you do not see the Administrative Tools icon, you need to change your view. On the left-hand side of the window, click "Switch to Classic View", then double-click on Administrative Tools.
    3. Double-click on the Event Viewer.
    4. Click on "System" in the left-hand column.
    5. Now, in the right-hand side of the window, look for any event which might give you an idea as what is happening.
    6. Double-click on the event and it will open the Event Properties with additional details.

    Added with edit:

    Also some systems have a BIOS "System Event Log" that may help determine the cause. On my Dell to view it you have to re-boot, press F2 to get into the BIOS screen and then select "System Event Log".
    Last edited by md usa spybot fan; 2006-01-03 at 18:17.

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  5. #5
    Junior Member
    Join Date
    Jan 2006
    Posts
    3

    Default

    I had a look at the Event Viewer, but could not find anything related to the problem.

  6. #6
    Junior Member
    Join Date
    Apr 2006
    Posts
    2

    Default

    Quote Originally Posted by Antony41
    I had a look at the Event Viewer, but could not find anything related to the problem.
    im having exactly the same problem with my gf's pc

  7. #7
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
    Join Date
    Oct 2005
    Posts
    5,859

    Default

    sappy:

    Information about a shutdown would not be in the Event Viewer it would be in the BIOS "System Event Log" if your system has one.

    Please read the following threads for overheating problems:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •