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  1. #1
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    Unhappy Spybot freezes during scanning

    I have tried all the help everyone has given. Spybot still freezes at differnet stages of the scanning. I have uninstalled, reinstalled, 1.4. I have set priority to lowest. What else can I do? I have 4 other computers in my house and this is the only one that I am having a problem with.

  2. #2
    Spybot Advisor Team Zenobia's Avatar
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    What was it you had tried so far?
    Does your system happen to use hyperthreading technology?If so,you might try this:
    http://forums.spybot.info/showpost.p...90&postcount=4

    There are also various other things listed to try here:
    http://forums.spybot.info/showthread.php?t=14322
    Last edited by Zenobia; 2007-07-15 at 23:12.

  3. #3
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    Post What I have done to fix freezing on scanning

    I have set priority to lower, ccleaner 3 times, chkdsk and fix 3 times, defrag 2 times, uninstalled and reinstall spybot 1.4 2 times, unchecked create back up and uncheck restore I have ran shredder 3 times. I have 4 systems all running the exact same things and this is the only one this is happening to.
    Last edited by millers4; 2007-07-16 at 01:17.

  4. #4
    Spybot Advisor Team Zenobia's Avatar
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    Wow,you really did your homework,you've tried a lot of things. You might like to recheck create backups,though,if you haven't already.

    As I remember,I think hanging/freezing at different points in the scan seemed to happen alot when people had problems with Spybot and HTT.Do you know if your system uses Hyperthreading Technology?If so,you might like to try this,it'd be worth a shot:
    http://forums.spybot.info/showpost.p...90&postcount=4

  5. #5
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    Cool Freezing during scanning

    No my system is not HTT. I will check the backup file. Do you know why this happens to one system out of 4 on the same network, while all systems are exactly the same? Any help would be greatly tried.

  6. #6
    Spybot Advisor Team Zenobia's Avatar
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    No,sorry,I don't know for sure.
    This might not work,but you could try a scan in safe mode,and see if it doesn't freeze then.Let me know how it went.

    Instructions for safe mode scan,from:
    http://forums.spybot.info/showthread.php?t=3922

    Reboot your computer into SafeMode by doing the following:

    * Restart your computer
    * After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
    * Instead of Windows loading as normal, a menu should appear.
    * Select the first option, to run Windows in Safe Mode.
    Open Spybot-S&D while still in safe mode.

    * Close all browsers, check for problems and fix everything found in red
    * Repeat until no more items are found in red
    * Close Spybot-S&D
    * Reboot back into Windows

  7. #7
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    Hm, the only thing left is a hardware error, a problem with some files or malware which could cause that.

    Is there much dust in the computer? Does the CPU fan runs correctly? If the system is getting to hot it could provoke a memory reading error. If there is too much dust then please try to remove the dust before doing scan.

    Where exactly does the scan freeze. It may be helpful to know that. There is a tool from Microsoft which can monitor the file activity:
    http://www.microsoft.com/technet/sys...s/filemon.mspx

    Just run Filemon before starting the Spybot-S&D scan. By the way, do you have added any download directories in Spybot-S&D? If yes, please try to remove them.

    For checking if malware is the clue please attach the Spybot-S&D log file which Zenobia has requested.

    Please continue to give us your feedback. It could help other users as well.

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