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Thread: S&D Won't delete problems

  1. #1
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    Default S&D Won't delete problems

    Hi there,

    I'm new to the board.

    S&D won't delete the entries it finds. This has been going on for months now.

    It's also finding another paid program I got a few years ago saying it's an entry when it's not - Scan Spyware.

    So there are 2 issues here.

    Any suggestions?

    Thanks a ton


    Michelle

  2. #2
    Senior Member Tom.K's Avatar
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    Which problems you can't remove?
    N/A.

  3. #3
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    yup, & I've tried many many times taking off the X for Scan Spyware of course.

    Quote Originally Posted by Tom.K View Post
    Which problems you can't remove?

  4. #4
    Member of Team Spybot tashi's Avatar
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    Hello ep2002.
    Quote Originally Posted by ep2002 View Post
    S&D won't delete the entries it finds. This has been going on for months now.

    It's also finding another paid program I got a few years ago saying it's an entry when it's not - Scan Spyware
    Produce a short log (showing items flagged)
    • Open SpyBot.
    • Check for problems.
    • When finished, right click and choose copy results (not the full report) to clipboard and post that into topic.

    As to Scan Spyware, it is on the Rogue/Suspect Anti-Spyware Products & Web Sites list.
    aggressive advertising; false positives work as goad to purchase [A: 6-26-04 / U: 3-24-06]
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  5. #5
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    Please post a log of the actual detections you are getting. To do that:
    • Run a "Check for problems".
    • Do a "Fix selected problems".
    • Run another "Check for problems".
    • When the scan completes, right click on the results list, select "Copy results to clipboard" (do not select "Copy full report to clipboard").
    • Then paste (Ctrl+V) those results to a new post in this thread.

    Thanks
    ________________

    Added with edit:

    tashi:

    Looks like I'm slow today.
    Last edited by md usa spybot fan; 2007-07-21 at 21:25.

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

  6. #6
    Member of Team Spybot tashi's Avatar
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    Quote Originally Posted by md usa spybot fan View Post
    tashi:

    Looks like I'm slow today.


    Scanspyware appears to be registered to:
    NETWORK SOLUTIONS, LLC.
    180SOLUTIONS.(COM)
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

  7. #7
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    Ok, very strange, it's working now. Why is it working all of a sudden? LOL

    As for Scan Spyware, I bought it about 3-4 yrs. ago, it removed something back then that Anti Vir couldn't remove, so do you really think I should delete it?

    It finds things even Spybot doesn't find.

    Also I see S&D removed Clickbank, that's not the site clickbank is it?

    Thanks for all your help


    Michelle

    ------------------

    Ok, I take that back. I just ran it again & it's not deleting.

    I'm running it a 3rd time & then I'll do what you wanted me to do.


    Michelle

  8. #8
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    The Domain Registrar???


    Michelle

    Quote Originally Posted by tashi View Post


    Scanspyware appears to be registered to:
    NETWORK SOLUTIONS, LLC.
    180SOLUTIONS.(COM)

  9. #9
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    Here we go...

    ScanSpyware: Root class (Registry key, nothing done)
    HKEY_LOCAL_MACHINE\Software\Classes\baBackupRestore.Backup

    ScanSpyware: Root class (Registry key, nothing done)
    HKEY_LOCAL_MACHINE\Software\Classes\baBackupRestore.Backup.1

    ScanSpyware: Root class (Registry key, nothing done)
    HKEY_LOCAL_MACHINE\Software\Classes\baBackupRestore.Restore

    ScanSpyware: Root class (Registry key, nothing done)
    HKEY_LOCAL_MACHINE\Software\Classes\baBackupRestore.Restore.1

    ScanSpyware: Settings (Registry key, nothing done)
    HKEY_USERS\S-1-5-21-1547161642-162531612-839522115-1003\Software\ScanSpyware

    ScanSpyware: Type library (Registry key, nothing done)
    HKEY_CLASSES_ROOT\TypeLib\{CBE2E6C4-5D09-4B13-9FBA-DCAC57B62417}

    ScanSpyware: Uninstall settings (Registry key, nothing done)
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ScanSpyware_is1

    ScanSpyware: Program directory (Directory, nothing done)
    C:\Documents and Settings\All Users\Start Menu\Programs\ScanSpyware v3.8.0.4\

    MediaPlex: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    CasaleMedia: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Clickbank: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Statcounter: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Zedo: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Zedo: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Zedo: Tracking cookie (Firefox: default) (Cookie, nothing done)


    Zedo: Tracking cookie (Firefox: default) (Cookie, nothing done)



    --- Spybot - Search & Destroy version: 1.4 (build: 20050523) ---

    2005-05-31 blindman.exe (1.0.0.1)
    2005-05-31 SpybotSD.exe (1.4.0.3)
    2005-05-31 TeaTimer.exe (1.4.0.2)
    2007-01-19 unins000.exe (51.41.0.0)
    2005-05-31 Update.exe (1.4.0.0)
    2007-05-23 advcheck.dll (1.5.3.0)
    2005-05-31 aports.dll (2.1.0.0)
    2005-05-31 borlndmm.dll (7.0.4.453)
    2005-05-31 delphimm.dll (7.0.4.453)
    2005-05-31 SDHelper.dll (1.4.0.0)
    2007-01-02 Tools.dll (2.0.1.0)
    2005-05-31 UnzDll.dll (1.73.1.1)
    2005-05-31 ZipDll.dll (1.73.2.0)
    2007-07-18 Includes\Cookies.sbi (*)
    2007-05-30 Includes\Dialer.sbi (*)
    2007-07-18 Includes\DialerC.sbi (*)
    2007-07-11 Includes\Hijackers.sbi (*)
    2007-07-18 Includes\HijackersC.sbi (*)
    2007-07-11 Includes\Keyloggers.sbi (*)
    2007-07-18 Includes\KeyloggersC.sbi (*)
    2007-07-18 Includes\Malware.sbi (*)
    2007-07-18 Includes\MalwareC.sbi (*)
    2007-07-11 Includes\PUPS.sbi (*)
    2007-07-18 Includes\PUPSC.sbi (*)
    2007-07-18 Includes\Revision.sbi (*)
    2007-05-30 Includes\Security.sbi (*)
    2007-07-18 Includes\SecurityC.sbi (*)
    2007-07-11 Includes\Spybots.sbi (*)
    2007-07-18 Includes\SpybotsC.sbi (*)
    2005-02-17 Includes\Tracks.uti
    2007-07-18 Includes\Trojans.sbi (*)
    2007-07-18 Includes\TrojansC.sbi (*)
    2007-06-06 Plugins\TCPIPAddress.dll

  10. #10
    Spybot Advisor Team [Retired] md usa spybot fan's Avatar
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    In regard to the detections identified as Firefox tracking cookies. Sometimes Spybot has trouble removing Firefox tracking cookies. There are suggestions in the following post on how to remove them as well as block them from being stored in the future:

    Getting an answer is one thing, learning is another.


    Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.

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