Update problem

[whautot]

hello all, I have just installed Spybot onto my Dads pc but unfortunately when I try to search for updates i get the following error:

Error retrieving updat info file!
socket error # 10061
connection refused

I use spybot on my machine and i have never had this problem and I can not download the AVG anti virus updates either. Does anyone know what it maybe??

[spybotsandra]

Hello,

Please take a look at the security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try again a few hours later.

If this does not help please download the updates manually:
http://www.safer-networking.org/en/download/index.html
Here is the direct download link:
http://www.spybotupdates.com/updates...d_includes.exe
Just download and run that file - it is self-installing.

Best regards
Sandra
Team Spybot