HijackThis Log: Please help Diagnose

[random/random]

Yes, I have a few other suggestions to tighten security a bit

You now appear to be clean. Congratulations!

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented

1. Turn off System Restore.
   On the Desktop, right-click My Computer.
   Click Properties.
   Click the System Restore tab.
   Check Turn off System Restore.
   Click Apply, and then click OK.
   
   Reboot.
   
   Turn ON System Restore.
   On the Desktop, right-click My Computer.
   Click Properties.
   Click the System Restore tab.
   UN-Check *Turn off System Restore*.
   Click Apply, and then click OK.
   NOTE: only do this ONCE,NOT on a regular basis
2. Keep your antivirus & firewall updated
   
3. Keep windows up to date with the latest patches
   
   
   IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.
   
   If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
   
4. Install spywareblaster
   Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
   kill bits
   in the registry, so that certain activex controls can't install.
   If you don't know what activex controls are, see here
   You can download SpywareBlaster here here
   Make sure to update it on a regular basis
5. Install IE-SPYAD
   Dowload and instructions located here
   Make sure to update it on a regular basis
6. Use a HOSTS file
   
   • Every version of windows has a hosts file as part of them.
   • In a very basic sense, they are used to locate webpages.
   • We can customize a hosts file so that it blocks certain webpages.
   • However, it can slow down certain computers.
   • This is why using a hosts file is optional!!
   
   Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
   If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
   
   2. Click the start button (at the lower left hand corner of your screen)
   3. Click run
   4. In the dialog box, type services.msc
   5. hit enter, then locate dns client
   6. Highlight it, then double-click it.
   7. On the dropdown box, change the setting from automatic to manual.
   8. Click ok
7. Install and use Ad-aware & Spybot search & destroy
   Instructions are located here
   Make sure to update them on a regular basis
8. Most exploits are aimed at internet explorer, so I recommend you switch to an altenative browser
   Two good alternative browsers are
   Firefox
   Opera
   It is essential to update to the latest version of your browser, as the updates fix known security holes
9. Even if you do decide to switch to another browser, it is still a good idea to lock down Internet explorer
   This can be done by following these simple instructions:
   From within Internet Explorer click on the Tools menu and then click on Options.
   Click once on the Security tab
   Click once on the Internet icon so it becomes highlighted.
   Click once on the Custom Level button.
   Change the Download signed ActiveX controls to Prompt
   Change the Download unsigned ActiveX controls to Disable
   Change the Initialize and script ActiveX controls not marked as safe to Disable
   Change the Installation of desktop items to Prompt
   Change the Launching programs and files in an IFRAME to Prompt
   Change the Navigate sub-frames across different domains to Prompt
   Change the allow paste operations via script to Disable
   When all these settings have been made, click on the OK button.
   If it prompts you as to whether or not you want to save the settings, press the Yes button.
   Next press the Apply button and then the OK to exit the Internet Properties page.
10. Clean out you temp file on a regular basis
    I use and recommend ATF Cleaner by Attribune
    To use it, follow these instructions
    
    • Double-click ATF-Cleaner.exe to run the program.
    • Click Main at the top and choose Select All from the list.
    • Click the Empty Selected button.
    If you use Firefox browser:
    
    • Click Firefox at the top and choose Select All from the list.
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser:
    
    • Click Opera at the top and choose Select All from the list.
    • Click the Empty Selected button.
    • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
11. Finally I am trying to make one point very clear. It is absolutely essential to keep all of your security programs up to date

[stepen]

random/random

Thanks for your help with this - the time you have volunteered is much appreciated. This forum is a great resource.

[random/random]

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.