Please help with nasty virtumonde infection

[billybob0626]

Sorry I did not see your request to edit the stuff until after i posted the scan. When I put the cursor over one of the files they all say fie created in 1998. I truly appreciate all of your help. I realize that you and the rest of the team are volunteers and donate your time. I will get the diagnostic from pcscript and post a link to the results. Thank you again for your patience and time

[billybob0626]

Here is the link to the test result page of pcpitstop.

http://www.pcpitstop.com/pcpitstop/summary.asp

Thank you again for all of your help.

[pskelley]

Thanks link goes nowhere

[billybob0626]

Sorry about the link. Do you think maybe a password is needed?

It appears from the pcpitstop diagnosis that there are several hardware and configuration issues. For example my C drive has only 4% free space available and according to the diagnosis my internet cache is too small. This could explain some of the sluggishness in my computer. I will try to resolve these issues and see if these are the sources of my problems.

Thank you again for all of your help. I know that you and the other membes of the Spybot S&D team are dedicated to eliminating malicious software. Thank you again.

Sincerely Billybob0626

[pskelley]

No passwpord is need, you just need to post the correct link. You must have registered (free) or they can't save the results for you. Look at this link:
http://pcpitstop.invisionzone.com/index.php?showforum=6 which I posted for you. I will guess every poster who posts includes the link to the test results, here is just the first one:
http://forums.pcpitstop.com/index.php?showtopic=145999
and their test results:
http://www.pcpitstop.com/pcpitstop/S...LJHW7BX4VSQX7V

I can't really comment without seeing the information but if you have no more space than that on your hard drive, you have major issues. That includes having files on your computer on your C:\ drive that you can not access and do not know what are.

Here is information that might help:

http://www.castlecops.com/postitle175256-0-0-.html
http://users.telenet.be/bluepatchy/m...wcomputer.html
http://www.microsoft.com/atwork/gets...a&mg_id=20292b

I might also speculate that with no more hard drive space than that, you may not be able to download needed Windows updates and it could also be the reason you can not download the tools we tried to use. Kaspersky scans online and does not need hard drive space.

It is also unlikely this will give you what you need, but it may give you some ideas:
http://www.google.com/search?hl=en&q...=Google+Search

Thanks

[billybob0626]

Sorry I posted the wrong link. Here is the link to the page with my test results.

http://www.pcpitstop.com/pcpitstop/S...conid=18493403

Thank you again for all of your help

[pskelley]

That is not a link to your test results???

[billybob0626]

Sorry for the problems with the link. I am new at on-line forums. With your advice and the test results I believe the lack of space on my hard drive is the source of my problems. Who knows maybe the lack of space prevented the virtumonde infection from entering my computer. Anyway I will remove the many unused files on my hard drive. Thanks for all of your help, patience and time. Hopefully this will not happen but if I ever have problems with malicious software I know where to turn. Thank you PSKELLEY and the rest of the Spybot S&D team for all of your help.

A sincerely greatful Billybob0626

This is my last post on this topic

[pskelley]

Thanks for that feedback, here is some information that might be handy in the future.

http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/m...revention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[pskelley]

As the problem appears to be resolved this topic has been closed.

If you need it re-opened please send me or a forum staff member a private message (pm) and provide a link to the thread; this applies only to the original topic starter.

Anyone else with similar problems please start a new topic.

Thanks