Results 1 to 7 of 7

Thread: My "Hijack This" Logfile. I need help badly

  1. #1
    Junior Member
    Join Date
    Sep 2007
    Posts
    3

    Default

    thanks for looking i really appreciate it. Basically, i went against my better judgement and downloaded a program to view adult movies and i got a nice little virus. I ran ADAWARE and SPYBOT and did everything they told me to, but it is still here. Basically i get a popup that looks like my real virus protector but all it does is direct me to "antivirgear.com". I removed antivirgir from my system but i still have programs running that i cannot end task, and this damn popup crap is killing me. thanks

    Logfile of HijackThis v1.99.1
    Scan saved at 10:20:22 AM, on 9/27/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Online Video Add-on\isfmntr.exe
    C:\Program Files\Online Video Add-on\icthis.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Online Video Add-on\icmntr.exe
    C:\Program Files\Online Video Add-on\isfmm.exe
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Maxthon\Maxthon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Documents and Settings\NA\Desktop\HijackThis.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {D579A683-0CC7-4023-BAE7-0544D0D1DA3A} - C:\Program Files\Online Video Add-on\isfmdl.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Adobe Acrobat 6.0\Acrobat\AcroIEFavClient.dll
    O3 - Toolbar: IE Custom Tools - {41F6170D-6AF8-4188-8D92-9DDAB3C71A78} - C:\Program Files\Online Video Add-on\ictmdl.dll
    O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1154319974879
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://go.divx.com/plugin/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1154481067194
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: hirtellous - {fa19bd7e-50bc-4203-80ac-c4edc81ca9a3} - (no file)
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Proxy Service (ccPxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
    O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

    bump (hope this is okay to do)

    Edit: The Waiting Room: Post here if waiting for help longer than four days
    Last edited by tashi; 2007-09-28 at 08:06. Reason: Merged two posts, removed red font, added link

  2. #2
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi

    Download SmitfraudFix (by S!Ri) to your Desktop.
    http://siri.urz.free.fr/Fix/SmitfraudFix.zip
    Extract all the files to your Destop. A folder named SmitfraudFix will be created on your Desktop.



    ______________________________

    Open the SmitfraudFix folder and double-click smitfraudfix.cmd
    Select option #1 - Search by typing 1 and press Enter



    This program will scan large amounts of files on your computer for known patterns so please be patient while it works. When it is done, the results of the scan will be displayed and it will create a log named rapport.txt in the root of your drive, eg: Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.


    IMPORTANT: Do NOT run any other options until you are asked to do so!

    Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a RiskTool; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between good and malicious use of such programs, therefore they may alert the user.

    Please post:
    C:\rapport.txt
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Sep 2007
    Posts
    3

    Default

    thanks for your reply. I have been infected with "AntiVirGear". Btw, I have since eliminated the RUNNING PROCESSES that it set up, however, i still have a blue question mark/red x shield in my bottom corner that alerts me that i have a virus, and sends me directly to ANTIVIRGEAR.COM. I located a tutorial on how to remove the virus, however i ran into the following problem. It tells me to remove the antivirgear key from my registry, but the damn key is not there. here is a pic to explain. i will post my logfile as well now



    Umm wtf, i just downloaded smitfraud and tried to run the CMD, and my virus program told me that it was a malacious virus and should halt the script immediatly. whats going on?

  4. #4
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Umm wtf, i just downloaded smitfraud and tried to run the CMD, and my virus program told me that it was a malacious virus and should halt the script immediatly. whats going on?
    As I wrote in previous post Smitfraudfix is not malicious program so you can let it run. BTW, Smitfraudfix may not detect Antivirgear 'cos it was just added today to list of things that Smitfraudfix detects. If your version is earlier than 2.234 then re-download Smitfraudfix before running it as I instructed in my previous post.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Sep 2007
    Posts
    3

    Default

    i downloaded the one from your link. here is my logfile


    SmitFraudFix v2.234

    Scan done at 15:31:44.71, Sun 09/30/2007
    Run from C:\Documents and Settings\NA\Desktop\SmitfraudFix\SmitfraudFix
    OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
    The filesystem type is NTFS
    Fix run in normal mode

    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Process

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Norton Personal Firewall\NISUM.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\Program Files\Norton Personal Firewall\ccPxySvc.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\uTorrent\uTorrent.exe
    C:\Program Files\Maxthon\Maxthon.exe
    C:\WINDOWS\system32\cmd.exe
    C:\Program Files\Messenger\msmsgs.exe

    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ hosts


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\WINDOWS


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\WINDOWS\system


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\WINDOWS\Web


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\WINDOWS\system32

    C:\WINDOWS\system32\swqzdtj.dll FOUND !

    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\Documents and Settings\NA


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\Documents and Settings\NA\Application Data


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Start Menu

    C:\DOCUME~1\ALLUSE~1\STARTM~1\Online Security Guide.url FOUND !
    C:\DOCUME~1\ALLUSE~1\STARTM~1\Security Troubleshooting.url FOUND !

    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\DOCUME~1\NA\FAVORI~1


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Desktop


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ C:\Program Files

    C:\Program Files\Online Video Add-on\ FOUND !

    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Corrupted keys


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Desktop Components

    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
    "Source"="About:Home"
    "SubscribedURL"="About:Home"
    "FriendlyName"="My Current Home Page"


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Sharedtaskscheduler
    !!!Attention, following keys are not inevitably infected!!!

    SrchSTS.exe by S!Ri
    Search SharedTaskScheduler's .dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{fa19bd7e-50bc-4203-80ac-c4edc81ca9a3}"="hirtellous"


    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
    "{adf64b1b-c68c-4ce8-bb55-258b7b8b0f81}"="aldoa"

    [HKEY_CLASSES_ROOT\CLSID\{adf64b1b-c68c-4ce8-bb55-258b7b8b0f81}\InProcServer32]
    @="C:\WINDOWS\system32\swqzdtj.dll"

    [HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{adf64b1b-c68c-4ce8-bb55-258b7b8b0f81}\InProcServer32]
    @="C:\WINDOWS\system32\swqzdtj.dll"



    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ AppInit_DLLs
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "AppInit_DLLs"=""


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Winlogon.System
    !!!Attention, following keys are not inevitably infected!!!

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
    "System"=""


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Rustock



    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ DNS

    Description: Instant Wireless-B PCI Adapter - Packet Scheduler Miniport
    DNS Server Search Order: 167.206.3.221
    DNS Server Search Order: 167.206.3.155
    DNS Server Search Order: 167.206.3.161

    HKLM\SYSTEM\CCS\Services\Tcpip\..\{2CE01C7C-FE3A-4B61-82F2-32617EC7ACE8}: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161
    HKLM\SYSTEM\CS1\Services\Tcpip\..\{2CE01C7C-FE3A-4B61-82F2-32617EC7ACE8}: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161
    HKLM\SYSTEM\CS2\Services\Tcpip\..\{2CE01C7C-FE3A-4B61-82F2-32617EC7ACE8}: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161
    HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161
    HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161
    HKLM\SYSTEM\CS2\Services\Tcpip\Parameters: DhcpNameServer=167.206.3.221 167.206.3.155 167.206.3.161


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ Scanning for wininet.dll infection


    ╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗╗ End

  6. #6
    Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,300

    Default

    Hi

    Downloading needed applications
    -------------------------------

    Please download AVG Anti-Spyware to your Desktop or to your usual Download Folder.
    http://www.ewido.net/en/download/
    • Install AVG Anti-Spyware by double clicking the installer.
    • Follow the prompts. Make sure that Launch AVG Anti-Spyware is checked.
    • On the main screen under Your Computer's security.
      • Click on Change state next to Resident shield. It should now change to inactive.
      • Click on Change state next to Automatic updates. It should now change to inactive.
      • Next to Last Update, click on Update now. (You will need an active internet connection to perform this)
      • Wait until you see the Update succesfull message.
    • Right-click the AVG Anti-Spyware Tray Icon and uncheck Start with Windows.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    If you are having problems with the updater, you can use this link to manually update ewido.
    AVG Anti-Spyware manual updates.
    Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that AVG Anti-Spyware is closed before installing the update. Don't run AVG yet. Will do it a bit later.


    Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop. Don't run ATF yet. Will do it a bit later.


    Please print out or copy these instructions/tutorial to Notepad as the internet will not be (while in Safe Mode) available to you at certain points of the removal process. Make sure to work through all the Steps in the exact order in which they are listed below. If there's anything that you don't understand, ask your question(s) before moving on with the fixes.

    Reboot your computer in Safe Mode.
    • If the computer is running, shut down Windows, and then turn off the power.
    • Wait 30 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a
      keyboard error
      message. To resolve this, restart the computer and try again.
    • Ensure that the Safe Mode option is selected.
    • Press Enter. The computer then begins to start in Safe mode.
    • Login on your usual account.
    ______________________________

    Open the SmitfraudFix Folder, then double-click smitfraudfix.cmd file to start the tool.
    Select option #2 - Clean by typing 2 and press Enter.
    Wait for the tool to complete and disk cleanup to finish.
    You will be prompted :
    Registry cleaning - Do you want to clean the registry ?
    answer Yes by typing Y and hit Enter.




    The tool will also check if wininet.dll is infected. If a clean version is found, you will be prompted to replace wininet.dll. Answer Yes to the question
    Replace infected file ?
    by typing Y and hit Enter. Reboot into normal mode.


    Running temp cleaner & AVG Anti-Spyware
    ---------------------------------------



    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.



    Close ALL open Windows / Programs / Folders. Please start AVG Anti-Spyware and run a full scan.
    • Click on Scanner on the toolbar.
    • Click on the Settings tab.
      • Under How to act?
        • Click on Recommended Action and choose Quarantine from the popup menu.
      • Under How to scan?
        • All checkboxes should be ticked.
      • Under Possibly unwanted software:
        • All checkboxes should be ticked.
      • Under Reports:
        • Unselect Automatically generate report after every scan and uncheck Only if threats were found.
      • Under What to scan?
        • Select Scan every file.
    • Click on the Scan tab.
    • Click on Complete System Scan to start the scan process.
    • Let the program scan the machine.
    • When the scan has finished, follow the instructions below.
      IMPORTANT : Don't click on the
      Save Scan Report
      button before you did hit the
      Apply all Actions
      button.

      • Make sure that Set all elements to: shows Quarantine (1), if not click on the link and choose Quarantine from the popup menu. (2)
      • At the bottom of the window click on the Apply all Actions button. (3)
    • When done, click the Save Scan Report button. (4)
      • Click the Save Report as button.
      • Save the report to your Desktop.
    • Right-click the AVG Anti-Spyware Tray Icon and select Exit. Confirm by clicking Yes.
    Reboot.

    Post
    -c:\rapport.txt
    -AVG Anti-Spyware log
    -a fresh HJT log.
    Microsoft Windows Insider MVP 2016-2018
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  7. #7
    Member of Team Spybot tashi's Avatar
    Join Date
    Oct 2005
    Location
    USA
    Posts
    30,416

    Default

    Due to lack of a response to your helper, this topic has been archived.

    If you need it re-opened, please send me a private message (pm) and provide a link to the thread. Applies only to the original poster, anyone else with similar problems please start a new topic.
    Microsoft MVP Reconnect 2018-
    Windows Insider MVP 2016-2018
    Microsoft Consumer Security MVP 2006-2016

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •