Ok, Lonny, here goes :
web.exe wiped
activescan attached
trendmicro scan yielded 9 infections : all removed.
in stead of norton : kaspersky or other ?
Tia
Ok, Lonny, here goes :
web.exe wiped
activescan attached
trendmicro scan yielded 9 infections : all removed.
in stead of norton : kaspersky or other ?
Tia
delete C:\WINDOWS\run.cxq if you havent already
If your pc is problem free now
Purge the old System Restore points
Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Then Reboot. < Dont skip that step.
Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
As the problem appears to be resolved this topic will be archived.
If you need it re-opened please pm LonnyRJones.
Glad we could help and thank you Lonny.
Microsoft MVP Reconnect 2018-
Windows Insider MVP 2016-2018
Microsoft Consumer Security MVP 2006-2016