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Thread: Pop-ups and Trojans...Help

  1. #1
    Junior Member
    Join Date
    Nov 2007
    Posts
    6

    Default Pop-ups and Trojans...Help

    I keep having pop-ups from ads.k8l.info, ads2.k8l.info, and top-banners.com. Spybot and AVG say I'm clean even when I scan from safe mode. Slow speeds and programs shutting down are the symptoms.

    Here are the HJT and Kaspersky logs.


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:50:52 AM, on 11/16/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\ofps.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Eraser\Eraser.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\System32\wbem\wmiprvse.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {3419EF6E-C1AE-40A4-8FC0-6B4D1B46902B} - C:\Program Files\Common Files\mezoh83122.dll
    O2 - BHO: (no name) - {50DD7096-F048-40BC-B43E-84CABA7911DF} - C:\Program Files\Common Files\mezoh4444.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1194027970071
    O17 - HKLM\System\CCS\Services\Tcpip\..\{15D89A08-FC9B-4EB9-875B-0E6CE8CA80F5}: NameServer = 69.78.96.14 66.174.95.44
    O17 - HKLM\System\CS1\Services\Tcpip\..\{15D89A08-FC9B-4EB9-875B-0E6CE8CA80F5}: NameServer = 69.78.96.14 66.174.95.44
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 5779 bytes

    -----------------------------------------------------------


    C:\Documents and Settings\All Users\Application Data\AVG7\Log\emc.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

    C:\Documents and Settings\mike carrick\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\History\History.IE5\MSHist012007111520071116\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\History\History.IE5\MSHist012007111620071117\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Temp\~DF4D1E.tmp Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\ntuser.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\ntuser.dat.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

    C:\Program Files\Common Files\mezoh4444.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\Program Files\Common Files\mezoh83122.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\Program Files\WindowsUpdate\rterteprok.html Infected: Trojan-Clicker.HTML.IFrame.dn skipped

    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

    C:\WINDOWS\ModemLog_Novatel Wireless Expedite EV-DO Modem.txt Object is locked skipped

    C:\WINDOWS\SchedLgU.Txt Object is locked skipped

    C:\WINDOWS\SoftwareDistribution\EventCache\{49136E15-C252-4570-80DF-D0F059396A7A}.bin Object is locked skipped

    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

    C:\WINDOWS\Sti_Trace.log Object is locked skipped

    C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

    C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\default Object is locked skipped

    C:\WINDOWS\system32\config\default.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SAM Object is locked skipped

    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

    C:\WINDOWS\system32\config\software Object is locked skipped

    C:\WINDOWS\system32\config\software.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\system Object is locked skipped

    C:\WINDOWS\system32\config\system.LOG Object is locked skipped

    C:\WINDOWS\system32\e2\caws83122.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\WINDOWS\system32\e2\caws83122.exe NSIS: infected - 1 skipped

    C:\WINDOWS\system32\h323log.txt Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

    C:\WINDOWS\TTC-4444.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\WINDOWS\TTC-4444.exe NSIS: infected - 1 skipped

    C:\WINDOWS\wiadebug.log Object is locked skipped

    C:\WINDOWS\wiaservc.log Object is locked skipped

    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.

    Thanks in advance for yor help.

  2. #2
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi quietmike

    1. Download combofix from one of these links and save it to Desktop:
    Link1
    Link2
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it shall produce a log for you. Post that log in your next reply

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall

    Post:

    - a fresh HijackThis log
    - combofix report
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #3
    Junior Member
    Join Date
    Nov 2007
    Posts
    6

    Default

    Hi Shaba,

    Thanks for taking the time to help me. Her are the combofix and new HJT logs.

    ComboFix 07-11-08.1 - mike carrick 2007-11-18 6:43:08.1 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.279 [GMT -6:00]
    Running from: C:\Documents and Settings\mike carrick\Desktop\ComboFix.exe
    * Created a new restore point
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Temp\1cb
    C:\Temp\1cb\syscheck.log
    C:\temp\tn3
    C:\WINDOWS\system32\a13
    C:\WINDOWS\system32\e2
    C:\WINDOWS\system32\e2\caws83122.exe
    C:\WINDOWS\system32\g1
    C:\WINDOWS\system32\i8
    C:\WINDOWS\system32\i8\taldrvr11.exe
    C:\WINDOWS\system32\pac.txt
    C:\WINDOWS\system32\x22
    C:\WINDOWS\TTC-4444.exe

    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

    .
    -------\LEGACY_CORE


    ((((((((((((((((((((((((( Files Created from 2007-10-18 to 2007-11-18 )))))))))))))))))))))))))))))))
    .

    2007-11-18 06:42 51,200 --a------ C:\WINDOWS\NirCmd.exe
    2007-11-16 06:50 <DIR> d-------- C:\Program Files\Trend Micro
    2007-11-16 06:07 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
    2007-11-16 06:07 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
    2007-11-11 19:24 <DIR> d-------- C:\Program Files\Acesoft
    2007-11-11 19:24 277,504 --a------ C:\WINDOWS\system32\oestore.dll
    2007-11-03 08:05 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll
    2007-11-02 22:20 <DIR> d-------- C:\WINDOWS\provisioning
    2007-11-02 22:20 <DIR> d-------- C:\WINDOWS\peernet
    2007-11-02 22:15 <DIR> d-------- C:\WINDOWS\ServicePackFiles
    2007-11-02 22:03 <DIR> d-------- C:\WINDOWS\EHome
    2007-11-02 21:25 248,832 --a------ C:\WINDOWS\system32\newdev.dll
    2007-11-02 21:25 183,808 --a------ C:\WINDOWS\system32\accwiz.exe
    2007-11-02 21:25 75,264 --a------ C:\WINDOWS\system32\locator.exe
    2007-11-02 21:25 72,704 --a------ C:\WINDOWS\system32\magnify.exe
    2007-11-02 21:25 60,416 --a------ C:\WINDOWS\system32\cryptsvc.dll
    2007-11-02 21:25 53,760 --a------ C:\WINDOWS\system32\narrator.exe
    2007-11-02 21:22 33,792 --a------ C:\WINDOWS\system32\msgsvc.dll
    2007-11-02 21:16 274,944 --a------ C:\WINDOWS\system32\mstask.dll
    2007-11-02 21:16 190,976 --a------ C:\WINDOWS\system32\schedsvc.dll
    2007-11-02 21:16 12,288 --a------ C:\WINDOWS\system32\mstinit.exe
    2007-11-02 20:19 <DIR> d-------- C:\WINDOWS\ERUNT
    2007-11-02 19:30 2,176 --a------ C:\WINDOWS\system32\tmp.reg
    2007-11-02 19:29 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
    2007-11-02 19:29 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
    2007-11-02 19:29 53,248 --a------ C:\WINDOWS\system32\Process.exe
    2007-11-02 19:29 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
    2007-11-02 19:29 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
    2007-11-02 16:34 <DIR> d-------- C:\Documents and Settings\mike carrick\Application Data\Yahoo!
    2007-11-02 13:52 176,128 --a------ C:\WINDOWS\system32\nvudisp.exe
    2007-11-02 13:50 614,912 --a------ C:\WINDOWS\system32\h323msp.dll
    2007-11-02 13:50 331,264 --a------ C:\WINDOWS\system32\ipnathlp.dll
    2007-11-02 13:50 40,960 --a------ C:\WINDOWS\system32\mf3216.dll
    2007-11-02 13:12 1,082,368 --a------ C:\WINDOWS\system32\esent.dll
    2007-11-02 12:39 22,752 --a------ C:\WINDOWS\system32\spupdsvc.exe
    2007-11-02 12:38 <DIR> d-------- C:\WINDOWS\system32\bits
    2007-11-02 12:27 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
    2007-11-02 08:36 3,968 --a------ C:\WINDOWS\system32\drivers\AvgArCln.sys
    2007-10-31 16:50 <DIR> d-------- C:\WINDOWS\system32\Mz02r
    2007-10-30 14:14 <DIR> d-------- C:\WINDOWS\system32\Mz17r
    2007-10-30 14:14 <DIR> d-------- C:\Temp\mZOr
    2007-10-30 14:14 <DIR> d-------- C:\Temp
    2007-10-23 18:46 499,712 --a------ C:\WINDOWS\system32\msvcp71.dll
    2007-10-23 18:46 348,160 --a------ C:\WINDOWS\system32\msvcr71.dll
    2007-10-23 18:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
    2007-10-20 05:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft(5)
    2007-10-18 20:12 <DIR> d-------- C:\c4f2e26892fb573c8f1526b6c9
    2007-10-18 17:37 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft(4)

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2007-11-18 03:33 --------- d-----w C:\Documents and Settings\Guest\Application Data\AVG7
    2007-11-17 14:00 --------- d-----w C:\Documents and Settings\mike carrick\Application Data\AVG7
    2007-11-08 22:51 57,360 ----a-w C:\Documents and Settings\mike carrick\Application Data\GDIPFONTCACHEV1.DAT
    2007-11-02 22:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
    2007-11-02 21:54 --------- d-----w C:\Program Files\Eraser
    2007-10-24 01:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\AVG7
    2007-10-12 02:11 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
    2007-10-11 22:31 --------- d-----w C:\Documents and Settings\mike carrick\Application Data\Smith Micro
    2007-10-11 22:28 --------- d-----w C:\Program Files\Novatel Wireless
    2007-10-11 22:27 --------- d-----w C:\Program Files\Verizon Wireless
    2007-08-02 13:43 282,624 ----a-w C:\Program Files\Common Files\mezoh83122.dll
    2007-08-02 13:43 282,624 ----a-w C:\Program Files\Common Files\mezoh4444.dll
    2007-04-13 23:07 237,568 ----a-w C:\WINDOWS\system32\config\systemprofile\NTUSER(2).DAT
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3419EF6E-C1AE-40A4-8FC0-6B4D1B46902B}]
    2007-08-02 07:43 282624 --a------ C:\Program Files\Common Files\mezoh83122.dll

    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{50DD7096-F048-40BC-B43E-84CABA7911DF}]
    2007-08-02 07:43 282624 --a------ C:\Program Files\Common Files\mezoh4444.dll

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Apoint"="C:\Program Files\Apoint\Apoint.exe" [2003-08-20 19:24]
    "NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2004-10-26 12:01]
    "nwiz"="nwiz.exe" [2004-10-26 12:01 C:\WINDOWS\system32\nwiz.exe]
    "Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-06-03 10:38]
    "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 00:04]
    "StorageGuard"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 00:01]
    "Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" []
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-10-24 07:19]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sonic RecordNow!"="" []
    "Eraser"="C:\Program Files\Eraser\Eraser.exe" [2007-07-28 15:05]
    "Tracks Eraser Pro"="C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe" [2007-05-23 21:06]

    C:\Documents and Settings\mike carrick\Start Menu\Programs\Startup\
    Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\Office\FINDFAST.EXE [1996-11-17]
    Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1996-11-17]
    VZAccess Manager.lnk - C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2007-10-11 20:16:06]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04]

    R3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.sys
    S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
    S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys

    .
    **************************************************************************

    catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-11-18 06:47:10
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2007-11-18 6:48:50 - machine was rebooted
    .
    --- E O F ---


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:59:41 AM, on 11/18/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Eraser\Eraser.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {3419EF6E-C1AE-40A4-8FC0-6B4D1B46902B} - C:\Program Files\Common Files\mezoh83122.dll
    O2 - BHO: (no name) - {50DD7096-F048-40BC-B43E-84CABA7911DF} - C:\Program Files\Common Files\mezoh4444.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1194027970071
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 5322 bytes

  4. #4
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Open notepad and copy/paste the text in the quotebox below into it:

    Code:
    File::
    C:\Program Files\Common Files\mezoh83122.dll
    C:\Program Files\Common Files\mezoh4444.dll
    
    Folder::
    C:\WINDOWS\system32\Mz02r
    C:\WINDOWS\system32\Mz17r
    C:\Temp\mZOr
    
    Registry::
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{3419EF6E-C1AE-40A4-8FC0-6B4D1B46902B}]
    
    [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{50DD7096-F048-40BC-B43E-84CABA7911DF}]
    Save this as "CFScript"

    Then drag the CFScript into ComboFix.exe as you see in the screenshot below.



    This will start ComboFix again. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HijackThis log.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  5. #5
    Junior Member
    Join Date
    Nov 2007
    Posts
    6

    Default

    Did the drag and drop to Combofix. Here are the new logs.

    ComboFix 07-11-08.1 - mike carrick 2007-11-18 9:07:42.2 - NTFSx86
    Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.258 [GMT -6:00]
    Running from: C:\Documents and Settings\mike carrick\Desktop\ComboFix.exe
    Command switches used :: C:\Documents and Settings\mike carrick\Desktop\CFScript.txt
    * Created a new restore point

    FILE
    C:\Program Files\Common Files\mezoh4444.dll
    C:\Program Files\Common Files\mezoh83122.dll
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    C:\Program Files\Common Files\mezoh4444.dll
    C:\Program Files\Common Files\mezoh83122.dll
    C:\Temp\mZOr
    C:\Temp\mZOr\tOasF.log
    C:\WINDOWS\system32\Mz02r
    C:\WINDOWS\system32\Mz17r

    .
    ((((((((((((((((((((((((( Files Created from 2007-10-18 to 2007-11-18 )))))))))))))))))))))))))))))))
    .

    2007-11-18 06:42 51,200 --a------ C:\WINDOWS\NirCmd.exe
    2007-11-16 06:50 <DIR> d-------- C:\Program Files\Trend Micro
    2007-11-16 06:07 <DIR> d-------- C:\WINDOWS\system32\Kaspersky Lab
    2007-11-16 06:07 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Kaspersky Lab
    2007-11-11 19:24 <DIR> d-------- C:\Program Files\Acesoft
    2007-11-11 19:24 277,504 --a------ C:\WINDOWS\system32\oestore.dll
    2007-11-03 08:05 584,192 -----c--- C:\WINDOWS\system32\dllcache\rpcrt4.dll
    2007-11-02 22:20 <DIR> d-------- C:\WINDOWS\provisioning
    2007-11-02 22:20 <DIR> d-------- C:\WINDOWS\peernet
    2007-11-02 22:15 <DIR> d-------- C:\WINDOWS\ServicePackFiles
    2007-11-02 22:03 <DIR> d-------- C:\WINDOWS\EHome
    2007-11-02 21:25 248,832 --a------ C:\WINDOWS\system32\newdev.dll
    2007-11-02 21:25 183,808 --a------ C:\WINDOWS\system32\accwiz.exe
    2007-11-02 21:25 75,264 --a------ C:\WINDOWS\system32\locator.exe
    2007-11-02 21:25 72,704 --a------ C:\WINDOWS\system32\magnify.exe
    2007-11-02 21:25 60,416 --a------ C:\WINDOWS\system32\cryptsvc.dll
    2007-11-02 21:25 53,760 --a------ C:\WINDOWS\system32\narrator.exe
    2007-11-02 21:22 33,792 --a------ C:\WINDOWS\system32\msgsvc.dll
    2007-11-02 21:16 274,944 --a------ C:\WINDOWS\system32\mstask.dll
    2007-11-02 21:16 190,976 --a------ C:\WINDOWS\system32\schedsvc.dll
    2007-11-02 21:16 12,288 --a------ C:\WINDOWS\system32\mstinit.exe
    2007-11-02 20:19 <DIR> d-------- C:\WINDOWS\ERUNT
    2007-11-02 19:30 2,176 --a------ C:\WINDOWS\system32\tmp.reg
    2007-11-02 19:29 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
    2007-11-02 19:29 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
    2007-11-02 19:29 53,248 --a------ C:\WINDOWS\system32\Process.exe
    2007-11-02 19:29 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
    2007-11-02 19:29 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
    2007-11-02 16:34 <DIR> d-------- C:\Documents and Settings\mike carrick\Application Data\Yahoo!
    2007-11-02 13:52 176,128 --a------ C:\WINDOWS\system32\nvudisp.exe
    2007-11-02 13:50 614,912 --a------ C:\WINDOWS\system32\h323msp.dll
    2007-11-02 13:50 331,264 --a------ C:\WINDOWS\system32\ipnathlp.dll
    2007-11-02 13:50 40,960 --a------ C:\WINDOWS\system32\mf3216.dll
    2007-11-02 13:12 1,082,368 --a------ C:\WINDOWS\system32\esent.dll
    2007-11-02 12:39 22,752 --a------ C:\WINDOWS\system32\spupdsvc.exe
    2007-11-02 12:38 <DIR> d-------- C:\WINDOWS\system32\bits
    2007-11-02 12:27 271,224 --a------ C:\WINDOWS\system32\mucltui.dll
    2007-11-02 08:36 3,968 --a------ C:\WINDOWS\system32\drivers\AvgArCln.sys
    2007-10-30 14:14 <DIR> d-------- C:\Temp
    2007-10-23 18:46 499,712 --a------ C:\WINDOWS\system32\msvcp71.dll
    2007-10-23 18:46 348,160 --a------ C:\WINDOWS\system32\msvcr71.dll
    2007-10-23 18:45 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
    2007-10-20 05:46 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft(5)
    2007-10-18 20:12 <DIR> d-------- C:\c4f2e26892fb573c8f1526b6c9
    2007-10-18 17:37 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft(4)

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2007-11-18 14:00 --------- d-----w C:\Documents and Settings\mike carrick\Application Data\AVG7
    2007-11-18 03:33 --------- d-----w C:\Documents and Settings\Guest\Application Data\AVG7
    2007-11-08 22:51 57,360 ----a-w C:\Documents and Settings\mike carrick\Application Data\GDIPFONTCACHEV1.DAT
    2007-11-02 22:34 --------- d-----w C:\Documents and Settings\All Users\Application Data\Yahoo! Companion
    2007-11-02 21:54 --------- d-----w C:\Program Files\Eraser
    2007-10-24 01:05 --------- d-----w C:\Documents and Settings\All Users\Application Data\AVG7
    2007-10-12 02:11 --------- d-----w C:\Documents and Settings\LocalService\Application Data\AVG7
    2007-10-11 22:31 --------- d-----w C:\Documents and Settings\mike carrick\Application Data\Smith Micro
    2007-10-11 22:28 --------- d-----w C:\Program Files\Novatel Wireless
    2007-10-11 22:27 --------- d-----w C:\Program Files\Verizon Wireless
    2007-04-13 23:07 237,568 ----a-w C:\WINDOWS\system32\config\systemprofile\NTUSER(2).DAT
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Apoint"="C:\Program Files\Apoint\Apoint.exe" [2003-08-20 19:24]
    "NvCplDaemon"="C:\WINDOWS\System32\NvCpl.dll" [2004-10-26 12:01]
    "nwiz"="nwiz.exe" [2004-10-26 12:01 C:\WINDOWS\system32\nwiz.exe]
    "Omnipage"="C:\Program Files\ScanSoft\OmniPageSE\opware32.exe" [2002-06-03 10:38]
    "dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2003-08-06 00:04]
    "StorageGuard"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-02-13 00:01]
    "Microsoft Works Update Detection"="C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" []
    "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-10-24 07:19]

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Sonic RecordNow!"="" []
    "Eraser"="C:\Program Files\Eraser\Eraser.exe" [2007-07-28 15:05]
    "Tracks Eraser Pro"="C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe" [2007-05-23 21:06]

    C:\Documents and Settings\mike carrick\Start Menu\Programs\Startup\
    Microsoft Find Fast.lnk - C:\Program Files\Microsoft Office\Office\FINDFAST.EXE [1996-11-17]
    Office Startup.lnk - C:\Program Files\Microsoft Office\Office\OSA.EXE [1996-11-17]
    VZAccess Manager.lnk - C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe [2007-10-11 20:16:06]

    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
    Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04]

    R3 NWADI;NWADI Bus Enumerator;C:\WINDOWS\system32\DRIVERS\NWADIenum.sys
    S3 NWUSBModem;Novatel Wireless USB Modem Driver;C:\WINDOWS\system32\DRIVERS\nwusbmdm.sys
    S3 NWUSBPort;Novatel Wireless USB Status Port Driver;C:\WINDOWS\system32\DRIVERS\nwusbser.sys

    .
    **************************************************************************

    catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-11-18 09:11:07
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************
    .
    Completion time: 2007-11-18 9:12:46 - machine was rebooted
    C:\ComboFix2.txt ... 2007-11-18 06:48
    .
    --- E O F ---
    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 9:14:07 AM, on 11/18/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Eraser\Eraser.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Apoint\Apntex.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\notepad.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1194027970071
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 5103 bytes

  6. #6
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Delete this:

    C:\Program Files\WindowsUpdate\rterteprok.html

    Empty Recycle Bin

    Re-scan with kaspersky

    Post:

    - a fresh HijackThis log
    - kaspersky report
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  7. #7
    Junior Member
    Join Date
    Nov 2007
    Posts
    6

    Default

    Deleted Windowsupdate.

    Fresh logs.

    KASPERSKY ONLINE SCANNER REPORT
    Sunday, November 18, 2007 11:40:06 AM
    Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
    Kaspersky Online Scanner version: 5.0.98.0
    Kaspersky Anti-Virus database last update: 18/11/2007
    Kaspersky Anti-Virus database records: 461316


    Scan Settings
    Scan using the following antivirus database extended
    Scan Archives true
    Scan Mail Bases true

    Scan Target My Computer
    C:\
    D:\

    Scan Statistics
    Total number of scanned objects 35338
    Number of viruses found 1
    Number of infected objects 16
    Number of suspicious objects 0
    Duration of the scan process 00:34:00

    Infected Object Name Virus Name Last Action
    C:\Documents and Settings\All Users\Application Data\AVG7\Log\emc.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

    C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

    C:\Documents and Settings\mike carrick\Cookies\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\History\History.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\History\History.IE5\MSHist012007111820071119\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Temp\~DF37A5.tmp Object is locked skipped

    C:\Documents and Settings\mike carrick\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\ntuser.dat Object is locked skipped

    C:\Documents and Settings\mike carrick\ntuser.dat.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

    C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

    C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

    C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

    C:\qoobox\Quarantine\C\Program Files\Common Files\mezoh4444.dll.vir Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\qoobox\Quarantine\C\Program Files\Common Files\mezoh83122.dll.vir Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\qoobox\Quarantine\C\WINDOWS\system32\e2\caws83122.exe.vir/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\qoobox\Quarantine\C\WINDOWS\system32\e2\caws83122.exe.vir NSIS: infected - 1 skipped

    C:\qoobox\Quarantine\C\WINDOWS\TTC-4444.exe.vir/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\qoobox\Quarantine\C\WINDOWS\TTC-4444.exe.vir NSIS: infected - 1 skipped

    C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP297\A0196861.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP297\A0196861.exe NSIS: infected - 1 skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP297\A0197319.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP297\A0197319.exe NSIS: infected - 1 skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP298\A0197379.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP298\A0197379.exe NSIS: infected - 1 skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP298\A0197381.exe/data0002 Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP298\A0197381.exe NSIS: infected - 1 skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP299\A0197433.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP299\A0197434.dll Infected: not-a-virus:AdWare.Win32.TTC.a skipped

    C:\System Volume Information\_restore{F0A97731-E1E3-43FE-85AC-B65ACA3E7A11}\RP299\change.log Object is locked skipped

    C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

    C:\WINDOWS\SchedLgU.Txt Object is locked skipped

    C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

    C:\WINDOWS\Sti_Trace.log Object is locked skipped

    C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\default Object is locked skipped

    C:\WINDOWS\system32\config\default.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SAM Object is locked skipped

    C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY Object is locked skipped

    C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

    C:\WINDOWS\system32\config\software Object is locked skipped

    C:\WINDOWS\system32\config\software.LOG Object is locked skipped

    C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

    C:\WINDOWS\system32\config\system Object is locked skipped

    C:\WINDOWS\system32\config\system.LOG Object is locked skipped

    C:\WINDOWS\system32\h323log.txt Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

    C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

    C:\WINDOWS\wiadebug.log Object is locked skipped

    C:\WINDOWS\wiaservc.log Object is locked skipped

    C:\WINDOWS\WindowsUpdate.log Object is locked skipped

    Scan process completed.


    --------------------------------------------------------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:40:23 AM, on 11/18/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\wltrysvc.exe
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
    C:\Program Files\Eraser\Eraser.exe
    C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
    O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\Eraser.exe -hide
    O4 - HKCU\..\Run: [Tracks Eraser Pro] C:\Program Files\Acesoft\Tracks Eraser Pro\te.exe min
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Startup: VZAccess Manager.lnk = C:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1194027970071
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\System32\ofps.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

    --
    End of file - 4975 bytes

  8. #8
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Empty this folder:

    C:\qoobox\Quarantine

    Empty Recycle Bin

    All other viruses are in system restore and inactive.

    I give you later instructions how to empty it.

    Other than that, any problems left?
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  9. #9
    Junior Member
    Join Date
    Nov 2007
    Posts
    6

    Default

    Deleted qoobox, everything appears to be back to normal. Thanks for all your help so far.

  10. #10
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    Then you're clean!

    Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

    Looking over your log, it seems you don't have any evidence of a third party firewall.

    As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

    1) Comodo
    2) Sunbelt/Kerio
    3) Agnitum
    4) ZoneAlarm

    If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

    Update Adobe Reader
    It looks like your version of Adobe Reader is out of date and you're vulnerable for infections.
    Please download the newest version here:
    http://www.adobe.com/products/acroba...ript=1&dlm=nos

    Install it, then go to Add/Remove Programs and remove any older versions that may remain.

    You can remove all tools we used.

    • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

      You can find instructions on how to enable and re-enable system restore here:

      Windows XP System Restore Guide


    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.


    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources


    • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

      For a tutorial on Firewalls and a listing of some available ones see the link below:

      Understanding and Using Firewalls

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

      A tutorial on installing & using this product can be found here:

      Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer
    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety

    • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
    • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
    • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
    • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
      Using Winpatrol to protect your computer from malicious software


    Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

    The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

    Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

    Happy surfing and stay clean!
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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