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Thread: Can't access internet-how do I get anti-virus software

  1. #1
    Junior Member
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    Default Can't access internet-how do I get anti-virus software

    Help! I can't download any anti-malware because I can't get on the internet. Can I save it to CD and then take it to the infected computer?

  2. #2
    Security Expert-Emeritus
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    Default

    A tricky situation, most AntiVirus and AntiSpyware need updating once installed.
    Is it malware that has caused the loss of internet ?
    If so, you will be best helped in the malware room.
    Explain the situation, that way the helper can give a series of instructions rather than one at a time.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  3. #3
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    Default Still need help

    I just got the computer back after my son wiped out everything by doing a system restore. I haven't had a chance to load any anti-virus and the kids went somewhere and picked up bugs. Now when it is turned on it tries to load windows and can't even finish doing that much - the "Start" command in the lower left corner doesn't even get there. I have received messages saying to down load this and that because I have malware, trojans, popups, and spyware, but I can't get on the internet to do it. Is there a way to download this stuff from another computer and burn it to disc and then take it home and load it?

  4. #4
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    It sounds like a system restore is needed again

    This page AVG
    Has the scanner, and the latest updates.
    You can download these to another PC and transfer them by disc.

    I would also recommend a firewall.

    PS the messages telling you to download things are probably malware !!!!
    do not click those messages
    Last edited by katana; 2007-11-30 at 22:52.
    Microsoft MVP Consumer Security 2009 -2010
    If we have helped, please consider a donation
    THESE INSTRUCTIONS ARE FOR THIS USER ONLY

  5. #5
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    Default I will try that

    Ok, I burned a CD and I will try that.
    Thanks!
    Last edited by tashi; 2007-12-01 at 00:04. Reason: Moved from the Tavern to malware forum

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