Can't access internet-how do I get anti-virus software

[debs103]

Help! I can't download any anti-malware because I can't get on the internet. Can I save it to CD and then take it to the infected computer?

[katana]

A tricky situation, most AntiVirus and AntiSpyware need updating once installed.
Is it malware that has caused the loss of internet ?
If so, you will be best helped in the malware room.
Explain the situation, that way the helper can give a series of instructions rather than one at a time.

[debs103]

I just got the computer back after my son wiped out everything by doing a system restore. I haven't had a chance to load any anti-virus and the kids went somewhere and picked up bugs. Now when it is turned on it tries to load windows and can't even finish doing that much - the "Start" command in the lower left corner doesn't even get there. I have received messages saying to down load this and that because I have malware, trojans, popups, and spyware, but I can't get on the internet to do it. Is there a way to download this stuff from another computer and burn it to disc and then take it home and load it?

[katana]

It sounds like a system restore is needed again

This page AVG
Has the scanner, and the latest updates.
You can download these to another PC and transfer them by disc.

I would also recommend a firewall.

PS the messages telling you to download things are probably malware !!!!
do not click those messages

[debs103]

Ok, I burned a CD and I will try that.
Thanks!