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Thread: spybot-s&d 1.4,,,,cant update !

  1. #1
    Junior Member
    Join Date
    Oct 2005
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    2

    Thumbs down spybot-s&d 1.4,,,,cant update !


    spybot wont work on windows xp home adition.
    i just got this new pc this month 10-13-05 and installed it yesterday
    when i went to click on search for updates it said socket error,,conection confused ,,it cant search for updates,,,no its not my fire wall.

    i thought it was supposed to work on windows xp.

  2. #2
    Senior Member
    Join Date
    Oct 2005
    Location
    Germany
    Posts
    5,263

    Default

    Hello,

    Please take a look at your security settings of your firewall (if you are using one) and make sure that Spybot-S&D is not blocked. That should help to get into the updates. If Spybot-S&D is not blocked it is also possible that our server is temporarily not available. Please try it again a few hours later.

    If this does not help please download the updates manually:
    http://www.safer-networking.org/en/download/index.html
    Here is the direct download link:
    http://www.spybotupdates.com/updates...d_includes.exe
    Just download and run that file - it is selfinstalling.

    Best regards
    Sandra
    Team Spybot

  3. #3
    Junior Member
    Join Date
    Oct 2005
    Posts
    1

    Default 1.4 with Firefox - can't update

    I couldn't update with 1.2 either. I have tried to set proxies but my browser connection settings show 'direct connection to the internet' - so there are no proxy settings to copy over to S & D.

    The error message is "Error retrieving update into file! Socket Error (hash) 10057. Socket is not connected" .

    How do I update? Using Windows XP Pro

    Thanks

    RN
    Last edited by rnorman; 2005-10-23 at 09:51.

  4. #4
    Junior Member
    Join Date
    Oct 2005
    Location
    Dublin
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    7

    Question Xp

    Hi KissKiss, Just installed SpyBot myself 10.22.05 and it seems to be working fine. My OS Windows XP Home, McAfee AV + Firewall along with a NAT in my router. My Firewall does insist on all programmes being given permission to connect to the net, wonder if yours is the same????
    hitbit
    We do not own the planet we are simply minding it for our children

  5. #5
    Junior Member
    Join Date
    Oct 2005
    Posts
    2

    Default ok,,,i will try again

    i will try it again,,, i will do a fresh re download of this program and see what happens

  6. #6
    Senior Member djpailo's Avatar
    Join Date
    Oct 2005
    Posts
    126

    Default

    sometimes the update doesn't work for me at all, so I just download them manually, and restart spybot.

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