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Thread: help!

  1. #11
    Junior Member
    Join Date
    Dec 2007
    Posts
    6

    Default

    hi!
    i got it to work!!
    so here is the dss files.
    the main file was too big to post as an attatchment, so I broke it up into head and toes. (head is first and then toes is the rest) and then hands is the extra file.

    thank you for your patience

  2. #12
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Hi

    You are badly infected but this is the first step:

    We can definitely help you, but first you need to help us. You are quite behind on your Windows Updates and Patches!!

    The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
    Click here to get WinXP SP1a: http://www.microsoft.com/downloads/details...&DisplayLang=en

    Apply the update, reboot, then go to Windows Update and install all the Critical Updates (Note: Except for WinXP SP2)
    Click here for Windows Update: http://www.windowsupdate.com/

    After installing all the Patches and updates, reboot, then post a fresh dss log.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

  3. #13
    Security Expert: Emeritus
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    29,374

    Default

    Due to the lack of feedback this Topic is closed.

    If you need this topic reopened, please request this by sending the moderating team
    a PM with the address of the thread. This applies only to the original topic starter.

    If it had been 10 days or more since your last post, and especially if the helper assisting you posted a response to that post to which you did not reply, the topic will not be reopened.

    In that situation, if you still require help, it would be best to start a new topic and include a fresh HijackThis log with a link to your original thread.

    Everyone else please begin a New Topic.
    Microsoft MVP Consumer Security 2008-2011

    Member of ASAP and UNITE since 2006

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