Spybot causes shut down
After removing a TON of malware from this PC, Spybot-S&D still shuts down Windows in the middle of the scan.
I had to use Ad-Aware, Giant AS, ETRemover, HiJackThis to get rid of all the malware on this PC. But ever time I ran S-S&D it would shut down the PC.
I have finally got it to the point where all these other programs come up clean, but S-S&D still shuts down the PC in the middle of the scan.
Any ideas?
dgw
Can you explain? Is Windows restarting or is the PC prowering down? Do you get any messages?Originally Posted by dgwilson
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
PC just powers down. No messages, nothing, just poof, power off.
Spybot is quite CPU intensive. It is possible that the CPU overheating and the system is shutting down to protect the processor. Make sure that the fans are running and that dust is cleared from any ventilation ports in the case.
The problem can happen in both desktops and laptops, although the problem is more prevalent in laptops.
If you have a laptop with one of the one of the following processors:
- Mobile Pentium III-M
- Mobile Pentium 4-M
- Mobile Pentium 4
- Mobile Pentium M / Centrino
- Mobile AMD
Take a look at following suggestion by 100mill:
- Notebook CPU running hot during Spybot scan
http://forums.spybot.info/showthread.php?t=1816
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
It's a big ol' honkin' Compaq tower.
The CPU & powersupply fans are working but the CPU heat sinks did have a lot of dust on them. I blew it out real good.
Next scan ran fine!
WOW!!! Good call! 'tu U da MAN (or WOMAN, as it may be!)
thx
dgw
Last edited by dgwilson; 2006-02-01 at 00:37.
Thanks for the feedback. I'm glad that you were able to get Spybot running without the PC shutting down.
Now I've got a problem. I believe that most people think I'm crazy for suggesting that the shutdown may be heat related rather than a Spybot software problem. They'll really think I'm a lunatic if I suggest that they blow out their heat sink. So from now on I think I'll just refer them to this thread and that way you can take some of the heat if it doesn't work.
Thanks again for the feedback.
Getting an answer is one thing, learning is another.
Microsoft Windows XP Home Edition running on a 2.40GHz IntelŪ PentiumŪ 4 Processor with 512 MB of RAM and a 533 MHz System Bus.
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