Computer destroyed: HELP and BEGGING, puhlease?

[groucho]

DANG!

When I click on either manage attachments or the paper clip deal: nothing happens.
So I can't attached the report (wonder WHY?).

Since this kinda critical (to me) all I can do is take up a few post spots & paste it in, my apologizes.

Here we go Tashi:
_____________________________________

/ Windows XP / SP3: Security Update for Windows XP (KB904706)
/ Windows XP / SP3: Update for Windows XP (KB904942)
/ Windows XP / SP3: Security Update for Windows XP (KB905414)
/ Windows XP / SP3: Security Update for Windows XP (KB905749)
/ Windows XP / SP3: Security Update for Windows XP (KB905915)
/ Windows XP / SP3: Security Update for Windows XP (KB908519)
/ Windows XP / SP3: Security Update for Windows XP (KB908531)
/ Windows XP / SP3: Update for Windows XP (KB910437)
/ Windows XP / SP3: Security Update for Windows XP (KB911280)
/ Windows XP / SP3: Security Update for Windows XP (KB911562)
/ Windows XP / SP3: Security Update for Windows XP (KB911567)
/ Windows XP / SP3: Security Update for Windows XP (KB911927)
/ Windows XP / SP3: Security Update for Windows XP (KB912812)
/ Windows XP / SP3: Security Update for Windows XP (KB912919)
/ Windows XP / SP3: Security Update for Windows XP (KB913446)
/ Windows XP / SP3: Security Update for Windows XP (KB913580)
/ Windows XP / SP3: Security Update for Windows XP (KB914388)
/ Windows XP / SP3: Security Update for Windows XP (KB914389)
/ Windows XP / SP3: Security Update for Windows XP (KB916281)
/ Windows XP / SP3: Update for Windows XP (KB916595)
/ Windows XP / SP3: Security Update for Windows XP (KB917159)
/ Windows XP / SP3: Security Update for Windows XP (KB917344)
/ Windows XP / SP3: Security Update for Windows XP (KB917422)
/ Windows XP / SP3: Security Update for Windows XP (KB917953)
/ Windows XP / SP3: Security Update for Windows XP (KB918118)
/ Windows XP / SP3: Security Update for Windows XP (KB918439)
/ Windows XP / SP3: Security Update for Windows XP (KB918899)
/ Windows XP / SP3: Security Update for Windows XP (KB919007)
/ Windows XP / SP3: Security Update for Windows XP (KB920213)
/ Windows XP / SP3: Security Update for Windows XP (KB920214)
/ Windows XP / SP3: Update for Windows XP (KB920342)
/ Windows XP / SP3: Security Update for Windows XP (KB920670)
/ Windows XP / SP3: Security Update for Windows XP (KB920683)
/ Windows XP / SP3: Security Update for Windows XP (KB920685)
/ Windows XP / SP3: Update for Windows XP (KB920872)
/ Windows XP / SP3: Security Update for Windows XP (KB921398)
/ Windows XP / SP3: Security Update for Windows XP (KB921503)
/ Windows XP / SP3: Security Update for Windows XP (KB921883)
/ Windows XP / SP3: Update for Windows XP (KB922582)
/ Windows XP / SP3: Security Update for Windows XP (KB922616)
/ Windows XP / SP3: Security Update for Windows XP (KB922760)
/ Windows XP / SP3: Security Update for Windows XP (KB922819)
/ Windows XP / SP3: Security Update for Windows XP (KB923191)
/ Windows XP / SP3: Security Update for Windows XP (KB923414)
/ Windows XP / SP3: Security Update for Windows XP (KB923694)
/ Windows XP / SP3: Security Update for Windows XP (KB923980)
/ Windows XP / SP3: Security Update for Windows XP (KB924191)
/ Windows XP / SP3: Security Update for Windows XP (KB924270)
/ Windows XP / SP3: Security Update for Windows XP (KB924496)
/ Windows XP / SP3: Security Update for Windows XP (KB924667)
/ Windows XP / SP3: Security Update for Windows XP (KB925454)
/ Windows XP / SP3: Security Update for Windows XP (KB925486)
/ Windows XP / SP3: Security Update for Windows XP (KB925902)
/ Windows XP / SP3: Security Update for Windows XP (KB926255)
/ Windows XP / SP3: Security Update for Windows XP (KB926436)
/ Windows XP / SP3: Security Update for Windows XP (KB927779)
/ Windows XP / SP3: Security Update for Windows XP (KB927802)
/ Windows XP / SP3: Update for Windows XP (KB927891)
/ Windows XP / SP3: Security Update for Windows XP (KB928090)
/ Windows XP / SP3: Security Update for Windows XP (KB928255)
/ Windows XP / SP3: Hotfix for Windows XP (KB928388)
/ Windows XP / SP3: Security Update for Windows XP (KB928843)
/ Windows XP / SP3: Security Update for Windows XP (KB929123)
/ Windows XP / SP3: Update for Windows XP (KB929338)
/ Windows XP / SP3: Security Update for Windows XP (KB929969)
/ Windows XP / SP3: Security Update for Windows XP (KB930178)
/ Windows XP / SP3: Update for Windows XP (KB930916)
/ Windows XP / SP3: Security Update for Windows XP (KB931261)
/ Windows XP / SP3: Security Update for Windows XP (KB931768)
/ Windows XP / SP3: Security Update for Windows XP (KB931784)
/ Windows XP / SP3: Update for Windows XP (KB931836)
/ Windows XP / SP3: Security Update for Windows XP (KB932168)
/ Windows XP / SP3: Update for Windows XP (KB933360)
/ Windows XP / SP3: Security Update for Windows XP (KB933566)
/ Windows XP / SP3: Security Update for Windows XP (KB933729)
/ Windows XP / SP3: Security Update for Windows XP (KB935839)
/ Windows XP / SP3: Security Update for Windows XP (KB935840)
/ Windows XP / SP3: Security Update for Windows XP (KB936021)
/ Windows XP / SP3: Update for Windows XP (KB936357)
/ Windows XP / SP3: Security Update for Windows XP (KB937143)
/ Windows XP / SP3: Security Update for Windows XP (KB937894)
/ Windows XP / SP3: Security Update for Windows XP (KB938127)
/ Windows XP / SP3: Update for Windows XP (KB938828)
/ Windows XP / SP3: Security Update for Windows XP (KB938829)
/ Windows XP / SP3: Security Update for Windows XP (KB939653)
/ Windows XP / SP3: Security Update for Windows XP (KB941202)
/ Windows XP / SP3: Security Update for Windows XP (KB941568)
/ Windows XP / SP3: Security Update for Windows XP (KB942615)
/ Windows XP / SP3: Update for Windows XP (KB942763)
/ Windows XP / SP3: Update for Windows XP (KB942840)
/ Windows XP / SP3: Security Update for Windows XP (KB943460)
/ Windows XP / SP3: Security Update for Windows XP (KB944653)
/ Windows XP / SP3: Update for Windows XP (KB946627)
(next)

[groucho]

Until someone can explain to me why I can't attach this file (or any file): I guess I'm in trouble and stalled.

Can't understand this?

I post regularly on several other forums with the same format with NO problems whatsoever.

(Geez)

Groucho

[honda12]

hmm

I have no idea...is the file bigger than the size limit?

[Tom.K]

If size of that file is big, then try to compress it (to zip, not rar).

[groucho]

It's a 170KB file.

NOT that big a deal!

Zipping it will not solve the problem, (I don't think).

When I click on manage attachemnts or the paper clip deal: NOTHING HAPPENS!

How would "it" know what size file I was intending to attach?

See what I mean? It's probably some setting in IE 6 or something.

And since I can't email Tashi like on some sites: I'm stuck.

Groucho

[honda12]

have you tried a different browser?

-----------------------------------------------------
One option could be k-meleon, because you don't need to install.

-For this to work, you need a file compressor that can handle 7zip files-

go to: http://kmeleon.sourceforge.net/download.php

then scroll down to '7zip packages without installer'

download the 'English' pack. Once completed, extract the files to a folder. (you can just make one called k-meleon)

To launch the browser, just double click on k-meleon.exe

Then try to attach your log using it - I only use k-meleon as a 'last resort' browser (heh, I don't really like the interface!)

[djpailo]

Wait hold on, it says Windows XP SP3 there in part of your log. Did he download the release candidate of the service pack?

go to start>run

Type winver

If SP3 is installed, and you did not install it yourself, then follow these instructions:

Uninstall information for the Windows XP SP3 Release Candidate
To uninstall Windows XP SP3, follow these steps:
1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. Click Change or Remove Programs.
3. Click Windows XP Service Pack 3 (936929), and then click Remove.
4. Restart the computer.

http://support.microsoft.com/kb/936929

[tashi]

I
And since I can't email Tashi like on some sites: I'm stuck.

Groucho

You can zip or rar the file/s and send them to: detections(AT)spybot.info (Replace AT with @)
Include a link to this topic please.

As it was Christmas day when you started this thread and is still the holiday season, please be prepared for a delay.

Best wishes.

[djpailo]

I think what has happened is that he has installed SP3 on your machine, and then cleared the history. SP3 does make your PC sluggish, and as he was also playing some casino game (it sounds all very dodgy), you probably got infected with some malware as well, so your PC will probably be extremely slow. Remove SP3 (if it was installed), and do a disk defrag. Use piriform defragger.

Please take not that this could take some time to do both of these things.

Once you have completed this, get an anti-virus, and do a full system scan. Fix/clean anything it finds. Get some anti-malware protection, i.e. ad-aware etc and do the same.

Restart your PC, get ccleaner and then do a scan on the registry and fix anything it finds.

Hopefully that will improve the performance and stability of your system. You will then probably need to post a HJT log on the malware forums.

[chi-va]

@Tashi: Happy Seasons!

Hi groucho!

Time is money and so the computer should work as soon as possible. Maybe I could help you. If one of the two following questions apply to your system then the problem should be easy to solve.

1. Could it be possible that you mean with "lost software" that you cannot execute the software? With other words if you try run a software you get the error message from windows "This file does not have a program associated with it...".

If yes then this is a known problem in Spybot-S&D. Sometimes when you remove malware with Spybot-S&D it could be possible that it cannot repair the original file association entry for executables in the registry. Without this entry Windows does not know what to do with files with the suffix *.exe. Files with this suffix are normally the main part of a program.

Here is a collection of Windows' fixes if this is your problem:

http://www.dougknox.com/xp/file_assoc.htm

Please try the "LNK (Shortcut) File Association Fix" and maybe the "EXE File Association Fix" as well.

2. Or are the program folders empty? E.g. the one from Adobe. Does it contain any files? E.g. the executable file for Acrobat Reader? If not then it could be possible that you find the files in the "Recovery" section of Spybot S&D if this software really has deleted your programs.

Just open the recovery section in Spybot-S&D and recover the last fixed items. By the way, this could also fixed the first problem if you are not still using Spybot-S&D 1.4 because there is a bug in version 1.4 which cause that Spybot-S&D cannot recover some registry changes. Apart from that, it would be difficult to use if you cannot run any executables.

Normally it should be still possible to use the "Run" command but this is not important if one of the suggested fixes works.