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Thread: Cant View Some Web Pages With IE6/7

  1. #1
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default Cant View Some Web Pages With IE6/7

    I have had a problem for some time now as I cant view some web pages or websites in IE6 and now the same problem in IE7 Using XP SP2. (Eg cant view Amazon USA or some other shopping websites in USA or some other sites). Usual error message - Internet explorer cant display the webpage. Selecting diagnose connection problems reveals no internet problems. Uninstalling Hacker smacker and Norton system works did not solve the issue. Also clearing all tempoary files and cookies did not solve the issue. Setting Advanced IE settings to default and also reverting to default settings on IE7 did not solve the issue. There is some problem with my system or IE7 settings as when I installed XP (without SP2) on another hard drive on the same computer the problem was solved. The problem was also solved when I use dial up with a certain ISP and select their proxy server. However as I am now on dsl the new ISP does not have a proxy server so I cant use this fix. I have been advised to post a log of HJT on this forum.

    Any help would be appreciated

    Kind Regards
    Chris

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 18:37:38, on 01/01/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Software602\PrintPack\PrnPack.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
    C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSI\Live Update 3\LMonitor.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\FreeMem Professional\fmempro.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
    C:\Program Files\MSI\Core Center\CoreCenter.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Norton SystemWorks Premier\Process Viewer\PrcView.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    c:\program files\corel\corel graphics 11\programs\CorelPP.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
    C:\Program Files\Microsoft Office\Office\WINWORD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Chris Nicola\My Documents\Downloaded Files 3\Downloaded Hijack Anti Spyware\hijackthis.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.otenet-telecom.net:8080
    O1 - Hosts: 216.71.27.63 atlascopy.com
    O1 - Hosts: 207.46.3.83 baym-wm10.webmessenger.msn.com
    O1 - Hosts: 207.46.3.85 baym-wm12.webmessenger.msn.com
    O1 - Hosts: 207.46.5.81 baym-wm15.webmessenger.msn.com
    O1 - Hosts: 207.46.110.78 baym-wm18.webmessenger.msn.com
    O1 - Hosts: 207.46.7.82 baym-wm23.webmessenger.msn.com
    O1 - Hosts: 207.46.7.83 baym-wm24.webmessenger.msn.com
    O1 - Hosts: 207.46.7.85 baym-wm26.webmessenger.msn.com
    O1 - Hosts: 207.46.7.87 baym-wm28.webmessenger.msn.com
    O1 - Hosts: 207.46.1.84 baym-wm4.webmessenger.msn.com
    O1 - Hosts: 207.46.3.81 baym-wm8.webmessenger.msn.com
    O1 - Hosts: 64.4.51.250 by107fd.bay107.hotmail.msn.com
    O1 - Hosts: 64.4.22.250 by23fd.bay23.hotmail.msn.com
    O1 - Hosts: 207.106.239.74 forms.aweber.com
    O1 - Hosts: 65.54.179.198 login.passport.com
    O1 - Hosts: 65.54.179.195 login.passport.net
    O1 - Hosts: 65.54.179.192 loginnet.passport.com
    O1 - Hosts: 207.171.163.19 s1.amazon.com
    O1 - Hosts: 66.129.90.8 secure.software602.com
    O1 - Hosts: 216.239.126.24 software-files.download.com
    O1 - Hosts: 69.44.18.177 store.worldstart.com
    O1 - Hosts: 216.191.232.80 support.corel.com
    O1 - Hosts: 64.86.101.41 toolbar.msn.com
    O1 - Hosts: 67.106.83.130 updates.installshield.com
    O1 - Hosts: 65.54.239.22 webmessenger.msn.com
    O1 - Hosts: 207.171.166.102 www.amazon.com
    O1 - Hosts: 144.92.129.253 www.americanjourneys.org
    O1 - Hosts: 62.172.239.198 www.barclays.com
    O1 - Hosts: 194.109.217.138 www.blender3d.org
    O1 - Hosts: 216.191.232.145 www.corel.co.uk
    O1 - Hosts: 84.53.142.16 www.corel.com
    O1 - Hosts: 216.239.115.131 www.download.com
    O1 - Hosts: 129.33.27.163 www.eternalegypt.org
    O1 - Hosts: 165.21.86.223 www.inklineglobal.com
    O1 - Hosts: 209.87.177.249 www.lavasoft.de
    O1 - Hosts: 213.199.154.54 www.msn.co.uk
    O1 - Hosts: 207.68.173.254 www.msn.com
    O1 - Hosts: 65.54.152.120 www.msn.com
    O1 - Hosts: 207.46.150.50 www.msnbc.msn.com
    O1 - Hosts: 66.34.248.90 www.religioustolerance.org
    O1 - Hosts: 216.105.57.26 www.shopws.com
    O1 - Hosts: 66.129.90.4 www.software602.com
    O1 - Hosts: 161.58.8.133 www.watchtower.org
    O1 - Hosts: 62.172.239.159 www.wealth.barclays.com
    O1 - Hosts: 69.44.18.176 www.worldstart.com
    O1 - Hosts: 209.87.177.249 www.lavasoft.de
    O1 - Hosts: 209.87.177.249 www.lavasoft.de
    O1 - Hosts: 209.87.177.249 www.lavasoft.de
    O1 - Hosts: 209.87.177.249 www.lavasoft.de
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
    O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
    O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
    O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} - C:\Program Files\FarStone\HackerSmacker\webflt.DLL
    O3 - Toolbar: Systran40pemls.IEPlugIn - {D3919E62-D6A5-11D6-AC3E-00B0D094B576} - C:\Program Files\Systran_En\4_0\PersonalWOI\IEPlugIn.dll
    O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
    O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
    O4 - HKLM\..\Run: [Norton Save and Restore] "C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe"
    O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks Premier\osCheck.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FreeMem Professional\fmempro.exe" autostart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
    O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
    O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.co.uk/netagent/objects/custappx3.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.3.5.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1190382136500
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1190381966718
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/702.../java/RntX.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.1.6.cab
    O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: BCL easyPDF SDK Loader (bepprldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 4\bepprldr.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: FWCOM - FarStone Technology Inc. - C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: Norton Save and Restore - Symantec Corporation - C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

    --
    End of file - 18917 bytes

  2. #2
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Download
    SDFix
    and save it to your desktop. (If you can't download with this computer try to get it downloaded on some other one.)

    Please then reboot your computer in Safe Mode by doing the
    following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the
      Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press
      Enter
      .
    • Choose your usual account.
    • In Safe Mode, double click the SDFix.exe file. Click Install in appearing window,
    • Open the extracted folder and double click RunThis.bat to
      start the script.
    • Type Y to begin the script.
    • It will remove the Trojan Services then make some repairs to the
      registry and prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • Your system will take longer that normal to restart as the fixtool
      will be running and removing files.
    • When the desktop loads the Fixtool will complete the removal and
      display Finished, then press any key to end the script and load
      your desktop icons.
    • Finally open the SDFix folder on your desktop and copy and paste the
      contents of the results file Report.txt back onto the forum with
      a new HijackThis log
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  3. #3
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default

    Thanks for the suggestion, I will try it and let you know how I get on. I'm not sure where I should post the HJT log. Shall I post a new thread in the Maleware section of the forum or somewhere else?

    Kind Regards
    Chris

    (PS in the meantime I also ran Spybot but it did not solve the issue)

  4. #4
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Post SDFix log and hjt log into this thread when you're ready.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  5. #5
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default SD Log

    I have followed the suggested procedure and the SD log is pasted below and the HJT log is pasted in the following post (too long to fit on one post). I appreciate all your help.

    Kind Regards
    Chris
    __________________________________________


    SDFix: Version 1.122

    Run by Administrator on Mon 01/07/2008 at 12:40 PM

    Microsoft Windows XP [Version 5.1.2600]

    Running From: C:\SDFix

    Safe Mode:
    Checking Services:


    Restoring Windows Registry Values
    Restoring Windows Default Hosts File

    Rebooting...


    Normal Mode:
    Checking Files:

    Trojan Files Found:

    C:\WINDOWS\system32\winsys.exe - Deleted




    Removing Temp Files...

    ADS Check:

    C:\WINDOWS
    No streams found.

    C:\WINDOWS\system32
    No streams found.

    C:\WINDOWS\system32\svchost.exe
    No streams found.

    C:\WINDOWS\system32\ntoskrnl.exe
    No streams found.



    Final Check:

    catchme 0.3.1333.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2008-01-07 12:48:42
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden services & system hive ...

    scanning hidden registry entries ...

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Encyclop\x03b6dia Britannica Deluxe Edition]
    "SlowInfoCache"=hex:28,02,00,00,01,00,00,00,00,30,b8,4b,00,00,00,00,9c,cf,c5,34,78,..
    "Changed"=dword:00000000
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\3475520BB5615DB4D88A73FD9B391B10\Usage]
    "Shared"=dword:382701fc
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Encyclop\x03b6dia Britannica Deluxe Edition]
    "DisplayName"="Encyclop\x00e6dia Britannica Deluxe Edition"
    "UninstallString"=""C:\Program Files\Britannica 2003\Deluxe Edition CD\Uninstaller.exe""
    "Publisher"="Encyclopaedia Britannica, Inc."
    "URLInfoAbout"="www.britannica.com"
    "URLUpdateInfo"="support.britannica.com/update"
    "Contact"="Britannica Technical Support"
    "ProductID"="a760b2a9-1ec0-11b2-a4fc-b51c5666c11d"
    "InstallLocation"="C:\Program Files\Britannica 2003"
    "InstallDate"="Thu Jul 01 11:44:02 IDT 2004"
    "HelpLink"="support.britannica.com"
    "DisplayVersion"="2003.0.0.0"
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\xae\3\x397\3\x38f\3\x392\3]
    "Order"=hex:08,00,00,00,02,00,00,00,a4,00,00,00,01,00,00,00,01,00,00,00,98,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2018\3\xbd\3\xb1\3\x390\3\xb1\3\x391\3\xb1\3\xb3\3\x399\3\xb3\3\xae\3]
    "Order"=hex:08,00,00,00,02,00,00,00,26,01,00,00,01,00,00,00,02,00,00,00,80,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x384\3\xb5\3\x384\3\x38f\3\x38c\3\xad\3\xbd\3\xb1\3]
    "Order"=hex:08,00,00,00,02,00,00,00,3e,01,00,00,01,00,00,00,02,00,00,00,9a,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\xb3\3\x397\3\xb5\3\x389\3\x391\3\x2015\3\x384\3\x389\3\xb1\3]
    "Order"=hex:08,00,00,00,02,00,00,00,98,0a,00,00,01,00,00,00,0e,00,00,00,b4,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\x391\3\xb3\3\xb1\3\xbb\3\xb5\3\x2015\3\xb1\3]
    "Order"=hex:08,00,00,00,02,00,00,00,aa,02,00,00,01,00,00,00,05,00,00,00,88,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x2022\3\x394\3\x389\3\x38a\3\xad\3\x394\3\xb5\3\x392\3]
    "Order"=hex:08,00,00,00,02,00,00,00,b0,00,00,00,01,00,00,00,01,00,00,00,a4,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\x9a\3\x38f\3\x389\3\xbd\3\xae\3 ]
    "Order"=hex:08,00,00,00,02,00,00,00,a8,00,00,00,01,00,00,00,01,00,00,00,9c,..
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu2\Programs\Nero 7 Essentials\\xa6\3\x399\3\x394\3\x38f\3\xb3\3\x391\3\xb1\3\x396\3\x2015\3\xb1\3 ]
    "Order"=hex:08,00,00,00,02,00,00,00,7e,02,00,00,01,00,00,00,04,00,00,00,9c,..

    scanning hidden files ...

    scan completed successfully
    hidden processes: 0
    hidden services: 0
    hidden files: 0


    Remaining Services:
    ------------------



    Authorized Application Key Export:

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
    "C:\\WINDOWS\\system32\\fxsclnt.exe"="C:\\WINDOWS\\system32\\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
    "C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE"="C:\\Program Files\\Symantec\\LiveUpdate\\LUALL.EXE:*:Enabled:LiveUpdate"
    "C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
    "C:\\Program Files\\MSI\\Live Update 3\\LMonitor.exe"="C:\\Program Files\\MSI\\Live Update 3\\LMonitor.exe:*:Enabled:MSI Live Monitor"
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
    "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
    "%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

    Remaining Files:
    ---------------

    File Backups: - C:\SDFix\backups\backups.zip

    Files with Hidden Attributes:

    Tue 18 Sep 2007 24,576 A..H. --- "C:\Program Files\Celceo SystemAI\ServiceShellNT.exe"
    Tue 18 Sep 2007 279,800 A..H. --- "C:\Program Files\Celceo SystemAI\UserShell.exe"
    Thu 15 Aug 2002 266,240 A..H. --- "C:\Program Files\Broderbund\Mavis Beacon Teaches Typing 15\Mavis Beacon Teaches Typing.exe"
    Wed 21 Feb 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
    Thu 7 Apr 2005 19,456 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL0003.tmp"
    Tue 7 Mar 2006 19,456 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL0004.tmp"
    Fri 9 Jun 2006 26,112 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL1935.tmp"
    Fri 9 Jun 2006 24,576 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL2362.tmp"
    Fri 17 Dec 2004 113,664 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL2618.tmp"
    Tue 25 Oct 2005 26,112 ...H. --- "C:\Documents and Settings\Chris Nicola\Application Data\Microsoft\Word\~WRL4009.tmp"
    Wed 6 Jul 2005 266,240 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0002.tmp"
    Thu 7 Jul 2005 267,264 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0004.tmp"
    Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0276.tmp"
    Mon 25 Jul 2005 36,352 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0877.tmp"
    Thu 7 Jul 2005 38,400 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL0985.tmp"
    Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1247.tmp"
    Thu 7 Jul 2005 274,432 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1721.tmp"
    Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1855.tmp"
    Thu 7 Jul 2005 266,240 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL1898.tmp"
    Thu 7 Jul 2005 272,384 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2044.tmp"
    Thu 7 Jul 2005 268,800 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2541.tmp"
    Thu 7 Jul 2005 38,400 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL2573.tmp"
    Thu 7 Jul 2005 269,312 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3188.tmp"
    Thu 7 Jul 2005 272,384 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3487.tmp"
    Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3661.tmp"
    Thu 7 Jul 2005 39,936 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3707.tmp"
    Thu 7 Jul 2005 269,824 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Experiences\~WRL3747.tmp"
    Fri 18 Nov 2005 23,552 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL0166.tmp"
    Fri 18 Nov 2005 21,504 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL2244.tmp"
    Fri 18 Nov 2005 23,040 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL3423.tmp"
    Fri 18 Nov 2005 24,064 A..H. --- "C:\Documents and Settings\Chris Nicola\My Documents\1 Cong Files\Bethel Fax\Follow Up Calls\~WRL3614.tmp"
    Wed 28 Feb 2007 19,968 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL0003.tmp"
    Fri 16 Mar 2007 20,480 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL1531.tmp"
    Fri 16 Mar 2007 19,968 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL2062.tmp"
    Fri 16 Mar 2007 20,480 ...H. --- "C:\Documents and Settings\Chris Nicola\My Documents\A FORMS\Memorial\Memorial 2007\~WRL4067.tmp"
    Sat 12 Feb 2005 8 A..H. --- "C:\Documents and Settings\All Users\Application Data\GTek\GTUpdate\AUpdate\Channels\ch1\lock.tmp"

    Finished!

  6. #6
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default HJT Log

    This is the HJT Log.

    Kind Regards
    Chris
    __________________________________________

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:54:42, on 07/01/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\SYSTEM32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
    C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
    C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Software602\PrintPack\PrnPack.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe
    C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\MSI\Live Update 3\LMonitor.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\PROGRA~1\FreeMem Professional\fmempro.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
    C:\Program Files\MSI\Core Center\CoreCenter.exe
    C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\CPSHelpRunner10.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Documents and Settings\Chris Nicola\Desktop\hijackthis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.otenet-telecom.net:8080
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)
    O2 - BHO: DgnWebIE - {2843DAC1-05EF-11D2-95BA-0060083493D6} - C:\Program Files\Dragon Systems\NaturallySpeaking\Program\web_ie.dll
    O2 - BHO: IE to GetRight Helper - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O2 - BHO: CBHO Object - {CBA74CDA-DF78-4AD9-954E-3B15D0A993DE} - C:\Program Files\CoreStreet\SpoofStick\SpoofStickBHO.dll
    O2 - BHO: Farstone Webflt1 - {F0CABD54-804C-452A-AAA0-C8264997FC6D} - C:\Program Files\FarStone\HackerSmacker\webflt.DLL
    O3 - Toolbar: Systran40pemls.IEPlugIn - {D3919E62-D6A5-11D6-AC3E-00B0D094B576} - C:\Program Files\Systran_En\4_0\PersonalWOI\IEPlugIn.dll
    O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
    O4 - HKLM\..\Run: [SW24] C:\WINDOWS\system32\sw24.exe
    O4 - HKLM\..\Run: [SW20] C:\WINDOWS\system32\sw20.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [PrintPack dispatcher] "C:\Program Files\Software602\PrintPack\PrnPack.exe" /server
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
    O4 - HKLM\..\Run: [WinSys2] C:\WINDOWS\system32\winsys2.exe
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatchTray10.exe"
    O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
    O4 - HKLM\..\Run: [NSRKey] C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe
    O4 - HKLM\..\Run: [Norton Save and Restore] "C:\PROGRA~1\NORTON~1\NSR\Agent\NSRTray.exe"
    O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks Premier\osCheck.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [FreeMem Pro] "C:\PROGRA~1\FreeMem Professional\fmempro.exe" autostart
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'Default user')
    O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
    O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
    O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
    O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
    O9 - Extra button: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2PDF - {5B7027AD-AA6D-40df-8F56-9560F277D2A5} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
    O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks Premier\Norton Cleanup\WCQuick.lnk
    O9 - Extra button: Researcher - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Program Files\Common Files\Microsoft Shared\Encarta Researcher\EROProj.dll
    O9 - Extra button: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2Mail - {A156A7A7-14A2-4282-B487-8E25AB68D608} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra 'Tools' menuitem: Print2Picture - {F242786D-E1AE-49e7-BD01-E1ABCA405241} - C:\WINDOWS\system32\Print602.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
    O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.co.uk/netagent/objects/custappx3.cab
    O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
    O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.akamaitools.com.edg...ex-2.0.3.5.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/micr...?1190382136500
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/micr...?1190381966718
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} - https://www-secure.symantec.com/tech...l/SymAData.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} - https://www-secure.symantec.com/tech...ActiveData.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca04.rightnowtech.com/702.../java/RntX.cab
    O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/ps/en/check/qdiagh.cab?326
    O16 - DPF: {FFBB3F3B-0A5A-4106-BE53-DFE1E2340CB1} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanage...ex-2.2.1.6.cab
    O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: BCL easyPDF SDK Loader (bepprldr) - Unknown owner - C:\Program Files\Common Files\BCL Technologies\easyPDF 4\bepprldr.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
    O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: FWCOM - FarStone Technology Inc. - C:\Program Files\Farstone\HackerSmacker\FWCOM.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)
    O23 - Service: Norton Save and Restore - Symantec Corporation - C:\PROGRA~1\NORTON~1\NSR\Agent\VProSvc.exe
    O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
    O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
    O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
    O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
    O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
    O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

    --
    End of file - 16267 bytes

  7. #7
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Hi Chris

    Start hjt, do a system scan, check (if found):
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    O2 - BHO: (no name) - {0A87E45F-537A-40B4-B812-E2544C21A09F} - (no file)

    Close browsers & click 'fix checked'.


    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

    Double-click ATF Cleaner.exe to open it

    Under Main choose:
    Windows Temp
    Current User Temp
    All Users Temp
    Cookies
    Temporary Internet Files
    Prefetch
    Java Cache

    *The other boxes are optional*
    Then click the Empty Selected button.

    If you use Firefox:
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    If you use Opera:
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program.




    Please run an online scan with Kaspersky Online Scanner. You will be prompted to install an ActiveX component from Kaspersky, click Yes.
    • The program will launch and start to download the latest definition files.
    • Once the scanner is installed and the definitions downloaded, click Next.
    • Now click on Scan Settings and select the following:
    Scan using the following Anti-Virus database:
    • Extended (If available, otherwise Standard)
    Scan Options:
    • Scan Archives
    • Scan Mail Bases
    • Click OK.
    • Under "select a target to scan", select My Computer.
    • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
    Once the scan is complete:
    • Click on the Save as Text button.
    • Save the file to your desktop.
    • Copy and paste that information into your next post with a fresh hjt log.
    • If the results of the anti virus scan itself will take more than one post to contain, you may upload it to http://rapidshare.com



    Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

    If having a problme doing the above

    Make sure that your Internet security settings are set to default values.

    To set default security settings for Internet Explorer:

    * Open Internet Explorer.
    * Go to the Tools menu, then choose Internet Options.
    * Click on the Security tab.
    * Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  8. #8
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default Progress Report

    Thanks ever so much for your help with this issue. I did all my tests on a clone of my HD so as not to burn my bridges. After using SD Fix yesterday I tested the system today before going through the other steps. To my surprise and relief SD Fix alone seems to have solved the issue. It must have cleared out something that was lurking undetected on my system. Now for the first time in years I can view all the web pages I had a problem with before. No problem with Amazon and other shopping sites. I can also download from a freeware media player site that refused to download before. As the problem appears to be solved would you still suggest going through the other steps you mention?

    Thanks again

    Kind Regards
    Chris

  9. #9
    Security Expert: Emeritus Blade81's Avatar
    Join Date
    Oct 2006
    Location
    Finland
    Posts
    25,288

    Default

    Yes, follow those steps. We do want to make sure the system is completely clean, don't we? It's better be safe than sorry.
    Microsoft Windows Insider MVP 2016-2020
    Microsoft MVP Consumer Security 2008-2015
    UNITE member since 2006

    If you have problems create a thread in the forum, please.

    Malware removal instructions are for the correspondent user's case only.

  10. #10
    Junior Member
    Join Date
    Jan 2008
    Posts
    11

    Default Kaspersky Scan Results

    I followed all the steps you mentioned. Gasp! Just when I thought my computer was clean the on line Kaspersky scan showed 2 Viruses and 8 infected objects. The log can be found at:

    http://rapidshare.com/files/82549202...-1-09.txt.html

    Thanks for all your help.

    Kind Regards

    Chris

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