Please help with Smitfraud and Zlob.Downloader

[Blade81]

Hi

Use Windows search to locate ComboFix2.txt & ComboFix3.txt files.

[mcguigan54]

Hi,
ComboFix2 had the command switches used - here it is.
Thanks.


ComboFix 08-01-03.1 - Holly 2008-01-02 13:53:58.2 - NTFSx86
Running from: C:\Documents and Settings\Holly\Desktop\ComboFix.exe
Command switches used :: C:\Documents and Settings\Holly\Desktop\CFScript.txt
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Program Files\AdwareRemover2007
C:\Program Files\AdwareRemover2007\AdwareRemover2007.lic
C:\Program Files\AdwareRemover2007\AdwareRemover20071.ar
C:\WINDOWS\dat.txt

.
((((((((((((((((((((((((( Files Created from 2007-12-03 to 2008-01-03 )))))))))))))))))))))))))))))))
.

2008-01-02 13:39 . 2008-01-02 13:39 <DIR> d-------- C:\Documents and Settings\Holly\Application Data\Grisoft
2008-01-02 13:39 . 2008-01-02 13:39 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-01-02 13:39 . 2007-05-30 07:10 10,872 --a------ C:\WINDOWS\system32\drivers\AvgAsCln.sys
2008-01-02 12:30 . 2000-08-31 08:00 51,200 --a------ C:\WINDOWS\NirCmd.exe
2008-01-02 09:56 . 2008-01-02 09:56 <DIR> d-------- C:\Program Files\Trend Micro
2008-01-02 09:53 . 2008-01-02 09:53 <DIR> d-------- C:\WINDOWS\LastGood
2008-01-01 13:16 . 2007-09-05 23:22 289,144 --a------ C:\WINDOWS\system32\VCCLSID.exe
2008-01-01 13:16 . 2006-04-27 16:49 288,417 --a------ C:\WINDOWS\system32\SrchSTS.exe
2008-01-01 13:16 . 2007-12-20 23:11 81,920 --a------ C:\WINDOWS\system32\IEDFix.exe
2008-01-01 13:16 . 2003-06-05 20:13 53,248 --a------ C:\WINDOWS\system32\Process.exe
2008-01-01 13:16 . 2004-07-31 17:50 51,200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-01-01 13:16 . 2007-10-03 23:36 25,600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-01-01 11:40 . 2008-01-01 11:58 4,696 --a------ C:\WINDOWS\system32\tmp.reg
2008-01-01 11:19 . 2007-10-10 18:55 6,065,664 --------- C:\WINDOWS\system32\dllcache\ieframe.dll
2008-01-01 11:19 . 2007-06-30 22:31 2,455,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dat
2008-01-01 11:19 . 2007-06-30 22:36 991,232 --------- C:\WINDOWS\system32\dllcache\ieframe.dll.mui
2008-01-01 11:19 . 2007-10-10 18:55 459,264 --------- C:\WINDOWS\system32\dllcache\msfeeds.dll
2008-01-01 11:19 . 2007-10-10 18:55 383,488 --------- C:\WINDOWS\system32\dllcache\ieapfltr.dll
2008-01-01 11:19 . 2007-10-10 18:55 267,776 --------- C:\WINDOWS\system32\dllcache\iertutil.dll
2008-01-01 11:19 . 2007-10-10 18:55 63,488 --------- C:\WINDOWS\system32\dllcache\icardie.dll
2008-01-01 11:19 . 2007-10-10 18:55 52,224 --------- C:\WINDOWS\system32\dllcache\msfeedsbs.dll
2008-01-01 11:19 . 2007-10-10 05:59 13,824 --------- C:\WINDOWS\system32\dllcache\ieudinit.exe
2007-12-31 15:17 . 2007-12-31 15:17 <DIR> d-------- C:\Program Files\Lavasoft
2007-12-31 15:17 . 2007-12-31 15:17 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2007-12-31 15:15 . 2007-12-31 15:15 <DIR> d-------- C:\Program Files\Common Files\Wise Installation Wizard
2007-12-30 19:33 . 2007-12-30 19:34 133 --a------ C:\WINDOWS\wininit.ini
2007-12-30 18:44 . 2007-12-30 19:34 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2007-12-30 18:11 . 2007-12-30 18:11 63,325,138 --a------ C:\SYM_REGISTRY_BACKUP.reg
2007-12-30 13:53 . 2007-05-29 13:55 22,112 --a------ C:\WINDOWS\system32\drivers\COH_Mon.sys
2007-12-30 13:53 . 2007-05-29 13:55 10,592 --a------ C:\WINDOWS\system32\drivers\COH_Mon.cat
2007-12-30 13:53 . 2007-05-29 13:55 705 --a------ C:\WINDOWS\system32\drivers\COH_Mon.inf
2007-12-30 12:52 . 2007-12-30 12:52 <DIR> d-------- C:\a38460176797fb14ad3cc3d4

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-01-01 16:36 --------- d-----w C:\Program Files\Java
2007-12-31 18:02 --------- d-----w C:\Program Files\Norton SystemWorks
2007-12-30 21:53 --------- d-----w C:\Program Files\Common Files\Symantec Shared
2007-12-30 19:00 --------- d-----w C:\Program Files\Norton AntiVirus
2007-12-30 18:53 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec
2007-12-30 18:50 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF
2007-12-30 18:50 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL
2007-12-30 18:50 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS
2007-12-30 18:50 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT
2007-12-30 18:50 --------- d-----w C:\Program Files\Symantec
2007-12-01 04:57 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys
2007-12-01 04:57 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys
2007-12-01 04:57 279,088 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys
2007-12-01 04:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat
2007-12-01 04:57 10,549 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat
2007-12-01 04:57 10,545 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat
2007-12-01 04:57 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf
2007-12-01 04:57 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf
2007-12-01 04:57 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf
2007-11-21 12:07 --------- d-----w C:\Program Files\QuickTime
2007-11-13 10:25 20,480 ----a-w C:\WINDOWS\system32\drivers\secdrv.sys
2007-10-31 10:12 3,590,656 ------w C:\WINDOWS\system32\dllcache\mshtml.dll
2007-10-31 00:55 625,032 ----a-w C:\WINDOWS\system32\SymNeti.dll
2007-10-31 00:55 242,056 ----a-w C:\WINDOWS\system32\SymRedir.dll
2007-10-29 22:43 1,287,680 ----a-w C:\WINDOWS\system32\quartz.dll
2007-10-29 22:43 1,287,680 ------w C:\WINDOWS\system32\dllcache\quartz.dll
2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\wmasf.dll
2007-10-27 22:40 227,328 ----a-w C:\WINDOWS\system32\dllcache\wmasf.dll
2007-10-26 03:34 8,460,288 ----a-w C:\WINDOWS\system32\dllcache\shell32.dll
2007-10-11 06:13 474,112 ----a-w C:\WINDOWS\system32\dllcache\shlwapi.dll
2007-10-11 06:13 151,040 ----a-w C:\WINDOWS\system32\dllcache\cdfview.dll
2007-10-11 06:13 1,494,528 ----a-w C:\WINDOWS\system32\dllcache\shdocvw.dll
2007-10-11 06:13 1,054,208 ----a-w C:\WINDOWS\system32\dllcache\danim.dll
2007-10-11 06:13 1,023,488 ----a-w C:\WINDOWS\system32\dllcache\browseui.dll
2007-10-10 23:56 824,832 ------w C:\WINDOWS\system32\dllcache\wininet.dll
2007-10-10 23:56 232,960 ------w C:\WINDOWS\system32\dllcache\webcheck.dll
2007-10-10 23:56 1,159,680 ------w C:\WINDOWS\system32\dllcache\urlmon.dll
2007-10-10 23:55 671,232 ------w C:\WINDOWS\system32\dllcache\mstime.dll
2007-10-10 23:55 478,208 ------w C:\WINDOWS\system32\dllcache\mshtmled.dll
2007-10-10 23:55 44,544 ------w C:\WINDOWS\system32\dllcache\iernonce.dll
2007-10-10 23:55 384,512 ------w C:\WINDOWS\system32\dllcache\iedkcs32.dll
2007-10-10 23:55 27,648 ------w C:\WINDOWS\system32\dllcache\jsproxy.dll
2007-10-10 23:55 230,400 ------w C:\WINDOWS\system32\dllcache\ieaksie.dll
2007-10-10 23:55 214,528 ------w C:\WINDOWS\system32\dllcache\dxtrans.dll
2007-10-10 23:55 193,024 ------w C:\WINDOWS\system32\dllcache\msrating.dll
2007-10-10 23:55 153,088 ------w C:\WINDOWS\system32\dllcache\ieakeng.dll
2007-10-10 23:55 132,608 ------w C:\WINDOWS\system32\dllcache\extmgr.dll
2007-10-10 23:55 124,928 ------w C:\WINDOWS\system32\dllcache\advpack.dll
2007-10-10 23:55 105,984 ------w C:\WINDOWS\system32\dllcache\url.dll
2007-10-10 23:55 102,400 ------w C:\WINDOWS\system32\dllcache\occache.dll
2007-10-10 10:59 70,656 ------w C:\WINDOWS\system32\dllcache\ie4uinit.exe
2007-10-10 10:59 625,152 ------w C:\WINDOWS\system32\dllcache\iexplore.exe
2007-10-10 05:46 161,792 ------w C:\WINDOWS\system32\dllcache\ieakui.dll
2005-12-05 07:18 90,304 ----a-w C:\Documents and Settings\Holly\Application Data\GDIPFONTCACHEV1.DAT
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.

---- Directory of C:\a38460176797fb14ad3cc3d4 ----

2006-06-29 08:12 493 --a------ C:\a38460176797fb14ad3cc3d4\update\update.ver
2006-06-29 08:11 10181 --a------ C:\a38460176797fb14ad3cc3d4\update\idnmitigationapis.cat
2006-06-29 08:05 26112 --a------ C:\a38460176797fb14ad3cc3d4\idndl.dll
2006-06-29 08:05 23552 --a------ C:\a38460176797fb14ad3cc3d4\normaliz.dll
2006-06-28 16:37 3651 --a------ C:\a38460176797fb14ad3cc3d4\update\update.inf
2006-06-21 10:11 9465 --a------ C:\a38460176797fb14ad3cc3d4\update\eula.txt
2006-06-08 12:06 66384 --a------ C:\a38460176797fb14ad3cc3d4\normnfkc.nls
2006-06-08 12:06 60294 --a------ C:\a38460176797fb14ad3cc3d4\normnfkd.nls
2006-06-08 12:06 59342 --a------ C:\a38460176797fb14ad3cc3d4\normidna.nls
2006-06-08 12:06 45794 --a------ C:\a38460176797fb14ad3cc3d4\normnfc.nls
2006-06-08 12:06 39284 --a------ C:\a38460176797fb14ad3cc3d4\normnfd.nls
2006-05-25 10:29 716000 --a------ C:\a38460176797fb14ad3cc3d4\update\update.exe
2006-05-25 10:29 371424 --a------ C:\a38460176797fb14ad3cc3d4\update\updspapi.dll
2006-05-25 10:29 22752 --a------ C:\a38460176797fb14ad3cc3d4\update\spcustom.dll
2006-05-25 10:29 22752 --a------ C:\a38460176797fb14ad3cc3d4\spupdsvc.exe
2006-05-25 10:29 213216 --a------ C:\a38460176797fb14ad3cc3d4\spuninst.exe
2006-05-25 10:29 14048 --a------ C:\a38460176797fb14ad3cc3d4\spmsg.dll


((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 11:24 1694208]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-09 09:06 68856]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 16:46 1460560]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 03:00 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="C:\WINDOWS\system32\igfxtray.exe" [2005-01-22 13:36 155648]
"HotKeysCmds"="C:\WINDOWS\system32\hkcmd.exe" [2005-01-22 13:31 126976]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 01:11 132496]
"SynTPLpr"="C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" [2004-11-04 13:40 98394]
"SynTPEnh"="C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" [2004-11-04 13:38 688218]
"HP Software Update"="C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-17 01:11 49152]
"eabconfg.cpl"="C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-12-03 15:24 290816]
"Cpqset"="C:\Program Files\HPQ\Default Settings\cpqset.exe" [2004-11-05 15:52 233534]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [2004-10-14 15:54 253952]
"hpWirelessAssistant"="C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe" [2005-01-21 15:40 790528]
"Adobe Reader Speed Launcher"="C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 02:06 40048]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-10-28 01:38 107112]
"osCheck"="C:\Program Files\Norton AntiVirus\osCheck.exe" [2006-09-05 21:22 26248]
"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30 517768]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2007-06-29 05:24 286720]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2007-09-26 13:42 267064]
"NSWosCheck"="C:\Program Files\Norton SystemWorks\osCheck.exe" [2007-12-03 01:41 25472]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE [2001-02-13 00:01:04]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoViewOnDrive"= 0 (0x0)

R3 NPDriver;Norton UnErase Protection Driver;C:\WINDOWS\system32\Drivers\NPDRIVER.SYS [2006-10-10 08:17]
S3 SDdriver;SDdriver;C:\WINDOWS\system32\Drivers\sddriver.sys [2005-11-03 21:43]

*Newly Created Service* - AVG_ANTI-SPYWARE_DRIVER
*Newly Created Service* - AVG_ANTI-SPYWARE_GUARD
*Newly Created Service* - PROCEXP90
.
Contents of the 'Scheduled Tasks' folder
"2007-09-03 21:32:21 C:\WINDOWS\Tasks\Norton AntiVirus - Run Full System Scan - Holly.job"
- C:\PROGRA~1\NORTON~2\Navw32.exe
"2007-12-31 18:02:06 C:\WINDOWS\Tasks\Norton SystemWorks One Button Checkup.job"
- C:\Program Files\Norton SystemWorks\OBC.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-01-03 13:56:47
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = C:\Program Files\HPQ\Default Settings\cpqset.exe??????????`????|?????? ?,?B?????????????hLC? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-01-03 13:58:36
ComboFix-quarantined-files.txt 2008-01-03 18:57:31
ComboFix2.txt 2008-01-02 17:40:22
.
2008-01-01 16:21:29 --- E O F ---

[Blade81]

Good


Disable Spybot's TeaTimer temporarily (you may re-enable it when system is clean)

• Run Spybot-S&D in Advanced Mode
• If it is not already set to do this, go to the Mode menu
  select
  Advanced Mode
  
• On the left hand side, click on Tools
• Then click on the Resident icon in the list
• Uncheck
  Resident TeaTimer
  and OK any prompts.
• Restart your computer

Start hjt, do a system scan, check following entries if found:
O3 - Toolbar: (no name) - {67BE5BEF-68C2-4E65-BB0A-531A94629783} - (no file)

Close browsers and click 'fix checked'.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.


Please do an online scan with
Kaspersky
WebScanner

Click on Kaspersky Online Scanner

You will be promted to install an ActiveX component from Kaspersky,
Click Yes.

• The program will launch and then begin downloading the latest
  definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  • Extended (if available otherwise
    Standard)
  • Scan Options:
  • Scan Archives
    Scan Mail Bases
• Click OK
• Now under select a target to scan:
  • Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been
  infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information & a fresh hjt log in your next post.

Note for Internet Explorer 7 users: If at any time you have trouble with the Accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.

If having a problme doing the above

Make sure that your Internet security settings are set to default values.

To set default security settings for Internet Explorer:

* Open Internet Explorer.
* Go to the Tools menu, then choose Internet Options.
* Click on the Security tab.
* Make sure that all four item (Internet, Local intranet, Trusted sites, and Restricted sites) are set to their default settings.

[mcguigan54]

Here is the Kaspersky report the HijackThis log will follow.
Thanks.




KASPERSKY ONLINE SCANNER REPORT
Friday, January 04, 2008 9:04:19 PM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 3/01/2008
Kaspersky Anti-Virus database records: 502274
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 51424
Number of viruses found: 8
Number of infected objects: 30
Number of suspicious objects: 24
Duration of the scan process: 01:26:57

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\muvee Technologies\030625\0102\0310\values Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-01-04_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\070F0D09.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\09BC46F5.tmp/[From user@domain.com][Date Tue, 20 Feb 2007 17:44:35 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\09BC46F5.tmp/[From user@domain.com][Date Tue, 20 Feb 2007 17:44:35 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\09BC46F5.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\09BC46F5.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\0B72657F Infected: Net-Worm.Win32.Mytob.bi skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\159D4581.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16824086.tmp/[From cowherdr@wit.edu][Date Tue, 6 Mar 2007 10:56:43 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16824086.tmp/[From cowherdr@wit.edu][Date Tue, 6 Mar 2007 10:56:43 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16824086.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16824086.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16A26462.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\16FE7BFD.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\19381964.tmp/[From thierrybeaudoin@hotmail.com][Date Tue, 13 Feb 2007 20:22:03 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\19381964.tmp/[From thierrybeaudoin@hotmail.com][Date Tue, 13 Feb 2007 20:22:03 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\19381964.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\19381964.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\1F74236C.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\25424555.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26F16B7B.tmp/[From tlowe@fohonline.com][Date Mon, 5 Feb 2007 20:49:41 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26F16B7B.tmp/[From tlowe@fohonline.com][Date Mon, 5 Feb 2007 20:49:41 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26F16B7B.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\26F16B7B.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\394665B2.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\42BB0123.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4E731124.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4ED826B4.tmp/[From klopferm@wit.edu][Date Tue, 6 Feb 2007 19:53:48 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4ED826B4.tmp/[From klopferm@wit.edu][Date Tue, 6 Feb 2007 19:53:48 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4ED826B4.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\4ED826B4.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\543865E7.tmp/data.rtf .scr Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\543865E7.tmp ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\543865E7.tmp CryptFF: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5C4D72BC.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5D596596.tmp/[From prfirst@woodiewheaton.org][Date Wed, 28 Mar 2007 08:10:14 -0500]/UNNAMED/html Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5D596596.tmp/[From prfirst@woodiewheaton.org][Date Wed, 28 Mar 2007 08:10:14 -0500]/UNNAMED Suspicious: Exploit.HTML.Iframe.FileDownload skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5D596596.tmp Mail: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\5D596596.tmp CryptFF: suspicious - 2 skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\69925FC9.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\72DF66C4.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\7358783F.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine\775D4361.tmp Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\43646FBA.TMP Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Symantec\SubEng\submissions.idx Object is locked skipped
C:\Documents and Settings\Holly\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Holly\Desktop\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/07 Mar 2006 19:48 from Visa Security Department:Visa Security up/002-index.html Infected: Trojan-Spy.HTML.Visafraud.h skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/14 Jan 2006 14:45 from eBay Inc:Official Information To All eBay.rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/29 Dec 2005 02:04 from eBay:eBay EmaiI Verification: [%To_Email].rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Dec 2006 15:58 from incorporation:Fun Filled New Year!/Greeting Postcard.exe Infected: Email-Worm.Win32.Luder.a skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Dec 2006 18:46 from submerge:Sparkling Happiness And Good Tim/Postcard.exe Infected: Email-Worm.Win32.Luder.a skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/06 Mar 2007 15:57 from sales@airshift.tv:Re: Failure/msg_holly2cdesign.pif Infected: Email-Worm.Win32.NetSky.q skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst Mail MS Mail: infected - 6 skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\History\History.IE5\MSHist012008010420080105\index.dat Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Temp\~DFEEC1.tmp Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Temp\~DFEED7.tmp Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Holly\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Holly\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Holly\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsys.dll Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\NFWEVT.LOG Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped
C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVApp.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVError.log Object is locked skipped
C:\Program Files\Norton AntiVirus\AVVirus.log Object is locked skipped
C:\QooBox\Quarantine\C\WINDOWS\domnftwtwl.dll.vir Infected: not-a-virus:AdWare.Win32.Vapsup.vq skipped
C:\QooBox\Quarantine\C\WINDOWS\fvkwdrt.exe.vir Infected: not-a-virus:AdWare.Win32.Vapsup.vq skipped
C:\RECYCLER\NPROTECT\NPROTECT.LOG Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP5\A0000662.dll Infected: not-a-virus:AdWare.Win32.Vapsup.vq skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP5\A0000664.exe Infected: not-a-virus:AdWare.Win32.Vapsup.vq skipped
C:\System Volume Information\_restore{D5341F9C-33F7-43CF-8BD2-1AE937C9BA1B}\RP8\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{FEF6A64A-0EE8-4E92-8FF1-CF2193B834B2}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[mcguigan54]

Here is the HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:07:19 PM, on 1/4/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {8E7FF808-43C3-4D5F-AF01-29FD866BBA58} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks\osCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9971 bytes

[Blade81]

Hi

Navigate into C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Quarantine and delete files/folders there.

Delete following emails in your Outlook archived posts:

C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/07 Mar 2006 19:48 from Visa Security Department:Visa Security up/002-index.html Infected: Trojan-Spy.HTML.Visafraud.h skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/14 Jan 2006 14:45 from eBay Inc:Official Information To All eBay.rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/29 Dec 2005 02:04 from eBay:eBay EmaiI Verification: [%To_Email].rtf Infected: Trojan-Spy.HTML.Bayfraud.hn skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Dec 2006 15:58 from incorporation:Fun Filled New Year!/Greeting Postcard.exe Infected: Email-Worm.Win32.Luder.a skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/30 Dec 2006 18:46 from submerge:Sparkling Happiness And Good Tim/Postcard.exe Infected: Email-Worm.Win32.Luder.a skipped
C:\Documents and Settings\Holly\Local Settings\Application Data\Microsoft\Outlook\archive.pst/Archive Folders/Deleted Items/06 Mar 2007 15:57 from :Re: Failure/msg_holly2cdesign.pif Infected: Email-Worm.Win32.NetSky.q skipped

Check & fix this one with hjt:
O2 - BHO: (no name) - {8E7FF808-43C3-4D5F-AF01-29FD866BBA58} - (no file)

Post a fresh hjt log.

[mcguigan54]

Hi,
I was not able to access the archived outlook files so I just deleted the whole archive. Here is the fresh HJT log.

BTW, I could not find a link to the Kaspersky Online Scan on the Kaspersky link you sent. I googled it and found it at: http://www.kaspersky.com/kos/eng/par...avwebscan.html

Thanks again.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:54:31 AM, on 1/5/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16574)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] "%ProgramFiles%\HPQ\HP Wireless Assistant\HP Wireless Assistant.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NSWosCheck] C:\Program Files\Norton SystemWorks\osCheck.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=laptop
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/par...an_unicode.cab
O16 - DPF: {3451DEDE-631F-421C-8127-FD793AFC6CC8} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {44990200-3C9D-426D-81DF-AAB636FA4345} (Symantec SmartIssue) - https://www-secure.symantec.com/tech...rl/tgctlsi.cab
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/tech...rl/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} (Java Plug-in 1.6.0_03) -
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton UnErase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

--
End of file - 9930 bytes

[Blade81]

Well congrats, it appears your system is all clean Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Next we remove all used tools.

Please download OTMoveIt and save it to desktop.

• Double-click OTMoveIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTMoveIt attempting to contact the internet, please allow it to do so.


UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.



The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

• Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
• Download SpywareBlaster
  Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
  kill bits
  in the registry, so that certain activex controls can't install.
  If you don't know what activex controls are, see here
  You can download SpywareBlaster here here
  SpywareBlaster tutorial
  
• Download iespyad
  It puts many bad webpages on your restricted zones list. This means that you can still view the
  bad
  webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
  If you need help understanding how it works, there is a tutorial here
  Download it here
  
• hosts file:
  
  • Every version of windows has a hosts file as part of them.
  • In a very basic sense, they are used to locate webpages.
  • We can customize a hosts file so that it blocks certain webpages.
  • However, it can slow down certain computers.
  • This is why using a hosts file is optional!!
  
  Download it here. Make sure you read the instructions on how to install the hosts file. There is a good tutorial here
  If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
  
  2. Click the start button (at the lower left hand corner of your screen)
  3. Click run
  4. In the dialog box, type services.msc
  5. hit enter, then locate dns client
  6. Highlight it, then double-click it.
  7. On the dropdown box, change the setting from automatic to manual.
  8. Click ok
  
  
• Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
  See here to choose one

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.



Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade

[mcguigan54]

Blade,
Thanks so much for your help - it is very much appreciated. Everything seems fine - thanks also for the advice about ongoing security - I will definitely follow up.
Take care,
Noel

[Blade81]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.