MS Office Installer starts inappropriately

[NorthLight]

Not sure if this is a virus or malware issue, checking off possibilities.

I have Microsoft Office with Frontpage installed. A few weeks ago, I received a message about an update to the MS Agent (the talking paperclip), after which things started to go pearshaped. When I start Excel, so does the Installer program. It also starts when I open non-Office programs, and it's a pain to kill off - have to go to Task Manager and shut it down manually several times over.

I'm appending a Kaspersky scan and a HJT log. Please note I renamed the HJT executable file safer.exe.

Monday, January 07, 2008 4:23:46 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 6/01/2008
Kaspersky Anti-Virus database records: 503089
Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true
Scan Target My Computer
A:\
C:\
D:\
E:\
Scan Statistics
Total number of scanned objects 105774
Number of viruses found 1
Number of infected objects 1
Number of suspicious objects 0
Duration of the scan process 06:45:24

Infected Object Name Virus Name Last Action
C:\Documents and Settings\admin\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\AOL\UserProfiles\All Users\cls\common.cls Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Application Data\Microsoft\Windows Media\11.0\WMSDKNSD.XML Object is locked skipped
C:\Documents and Settings\admin\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\History\History.IE5\MSHist012008010620080107\index.dat Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temp\~DFCFE6.tmp Object is locked skipped
C:\Documents and Settings\admin\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\admin\My Documents\dump\xdump\Cygwin\tmp\ssh-jGLY3924\agent.3924 Object is locked skipped
C:\Documents and Settings\admin\My Documents\dump\xdump\Cygwin\tmp\ssh-pCmU2556\agent.2556 Object is locked skipped
C:\Documents and Settings\admin\My Documents\dump\xdump\Cygwin\tmp\ssh-UHHo3112\agent.3112 Object is locked skipped
C:\Documents and Settings\admin\ntuser.dat Object is locked skipped
C:\Documents and Settings\admin\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\ph Object is locked skipped
C:\Documents and Settings\All Users\Application Data\AOL\ACS\1.0\variable Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys\fc1e3851f429ea606d6ff1e01a5229f1_140fd647-ad11-4a49-be9b-b43f64a58170 Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT.LOG Object is locked skipped
C:\Documents and Settings\Owner\ntuser.dat Object is locked skipped
C:\Documents and Settings\Owner\NTUSER.DAT.LOG Object is locked skipped
C:\Program Files\Ashampoo\Ashampoo Magical Defrag\log\log.txt Object is locked skipped
C:\Program Files\Mozilla Firefox\SmitfraudFix\Reboot.exe Infected: not-a-virus:RiskTool.Win32.Reboot.f skipped
C:\Program Files\No-IP\DUC - admin.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\user32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB824141$\win32k.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\dhcpcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndis.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\ndisuio.sys Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\netshell.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcdlg.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\wzcsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB826942$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828028$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\msgsvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828035$\wkssvc.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\catsrvut.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatex.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\clbcatq.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\colbact.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comadmin.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comrepl.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comsvcs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\comuid.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\es.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcprx.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtctm.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\msdtcuiu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxclu.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\mtxoci.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\ole32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcrt4.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\rpcss.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB828741$\txflog.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\mspbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msrepl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\mstext40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB829558$\msxbde40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB833998$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB833998$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\callcont.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\gdi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323.tsp Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\h323msp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\helpctr.exe Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\ipnathlp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\lsasrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mf3216.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msasn1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\msgina.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\mst120.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\netapi32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\nmcom.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\rtcdll.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\schannel.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB835732$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\dao360.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msexcl40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjet40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetol1.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjetoledb40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB837001$\msjtes40.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\fldrclnr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shell32.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\shlwapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\sxs.dll Object is locked skipped
C:\WINDOWS\$NtUninstallKB839645$\xpsp2res.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ308387$\autolfn.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ308387$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ308387$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ308402$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ308402$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ308402$\srrstr.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ308677$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ308677$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ308677$\userenv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ311889$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ311889$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ311889$\termsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ312368$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ312368$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ312368$\syssetup.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\netsetup.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\spuninst\spuninst.exe Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\spuninst\spuninst.inf Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\ssdpapi.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\ssdpsrv.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ315000$\upnp.dll Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\msdxm.ocx Object is locked skipped
C:\WINDOWS\$NtUninstallQ828026$\wmp.dll Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\Internet Logs\BARBARA.ldb Object is locked skipped
C:\WINDOWS\Internet Logs\fwdbglog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\fwpktlog.txt Object is locked skipped
C:\WINDOWS\Internet Logs\IAMDB.RDB Object is locked skipped
C:\WINDOWS\Internet Logs\tvDebug.log Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{CBB149D4-84B1-446F-AEF1-D904FED58F61}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\atapi.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\TEMP\Perflib_Perfdata_46c.dat Object is locked skipped
C:\WINDOWS\TEMP\ZLT001ab.TMP Object is locked skipped
C:\WINDOWS\TEMP\ZLT001c2.TMP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
Scan process completed.

HJT log follows in next post

[NorthLight]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:17, on 07/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragService.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Common Files\AOL\1167956514\ee\AOLSoftware.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\defragActivityMonitor.exe
C:\WINDOWS\vsnp2std.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragCtrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\No-IP\DUC20.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Camstreams Media Encoder\Bin\CamstreamsEncoder.exe
C:\WINDOWS\system32\SNDVOL32.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\Program Files\Trend Micro\HijackThis\Safer.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 127.0.0.1:81
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: del.icio.us Toolbar Helper - {7AA07AE6-01EF-44EC-93CA-9D7CD41CCDB6} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.4000.1001\en-gb\msntb.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: del.icio.us - {981FE6A8-260C-4930-960F-C3BC82746CB0} - C:\Program Files\del.icio.us\Internet Explorer Buttons\dlcsIE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1167956514\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [snp2std] C:\WINDOWS\vsnp2std.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Startup: No-IP DUC.lnk = C:\Program Files\No-IP\DUC20.exe
O4 - Global Startup: Ashampoo Magical Defrag.lnk = C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragCtrl.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O12 - Plugin for .htm: C:\Program Files\Netscape\Netscape Browser\PLUGINS\npTrident.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.co.uk
O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {26FCCDF9-A7E1-452A-A73D-7BF7B4D0BA6C} (AOL Pictures Uploader Class) - http://o.aolcdn.com/pictures/ap/Reso...s.10.6.0.6.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - http://aolcc.aolsvc.aol.co.uk/comput...up/qdiagcc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - http://by102fd.bay102.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1138099695876
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {98BFD494-F6AD-4794-9038-832C0654CC43} (AOL YGP UPF Ctrl) - http://pictures05.aol.co.uk/ygp/aol/...UK.9.2.4.0.cab
O16 - DPF: {BE71A78B-77DB-451C-A761-59B37022D544} (AOL Newport Downloader Ctrl) - http://pictures.aolcdn.com/ap/Resour...s.10.1.0.0.cab
O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} - http://pictures06.aol.co.uk/ygp/aol/...K.9.1.6.18.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{03D17564-511E-4EBD-8463-78FCBF61C3CF}: NameServer = 212.104.130.9 212.104.130.65
O17 - HKLM\System\CCS\Services\Tcpip\..\{37F122B2-7340-4767-B224-8B1EE6D8AB7A}: NameServer = 208.67.222.222,208.67.220.220
O17 - HKLM\System\CS1\Services\Tcpip\..\{03D17564-511E-4EBD-8463-78FCBF61C3CF}: NameServer = 212.104.130.9 212.104.130.65
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GO333C~1\GOEC62~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AshampooDefragService - - C:\Program Files\Ashampoo\Ashampoo Magical Defrag\bin\aDefragService.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 9576 bytes

[pskelley]

Welcome to Safer Networking, I wish to be sure you have viewed and understand this information.
"BEFORE you POST" (READ this Procedure before Requesting Assistance)
http://forums.spybot.info/showthread.php?t=288
All advice given is taken at your own risk.
Please make sure you have read this information so we are on the same page.

I am not seeing any malware, the one item Kaspersky finds is not really an infection:
C:\Program Files\Mozilla Firefox\SmitfraudFix\Reboot.exe
but part of Smitfraudfix. You can clean that file like this if you wish:
http://www.microsoft.com/windowsxp/u...s/mcgill1.mspx

I suggest you try a Windows forum, here are two good ones:
http://www.bleepingcomputer.com/forums/forum56.html
http://www.techsupportforum.com/micr...ws-xp-support/

Or ask for help here:
http://support.microsoft.com/

Some good information for you:
http://users.telenet.be/bluepatchy/m...wcomputer.html

Here is some great information from experts in this field that will help you stay clean and safe online.
http://users.telenet.be/bluepatchy/m...revention.html
http://forums.spybot.info/showthread.php?t=279
http://russelltexas.com/malware/allclear.htm
http://forum.malwareremoval.com/viewtopic.php?t=14
http://www.bleepingcomputer.com/forums/topict2520.html
http://cybercoyote.org/security/not-admin.shtml

Thanks...pskelley
Safer Networking Forums
http://www.spybot.info/en/donate/index.html
If you are reading this information...thank a teacher,
If you are reading it in English...thank a soldier.

[NorthLight]

Thanks for the check and the links.
Thread closed.