Hello good people of this forum,
I am having a strange problem. You guys helped me out one time before, and I am hoping you will be able to figure this one out too. Here are the symptoms I am seeing (all these are happening after I ran AVG Free, Spybot, and AVG Spyware in safe mode and fixed all problems):
1. The Pro Tools application (an audio recording program) will not launch - it appears as a process in the Task Manager but doesn't load. It was working fine a couple days ago.
2. If I look at Process Monitor after I double-click the Pro Tools icon, I see that the application is up to all kinds of strange things, including creating an Internet Explorer cookie called "oren@www.gaiglu[2].txt" which is bigger than normal cookies (13 Kb) and contains lots of random characters, with "www.gaiglu.com" at the end. That domain is unregistered according to whois. Oren is my name.
3. I can't uninstall or even repair the Pro Tools application using Add/Remove Programs. The InstallShield gets part of the way through and then seems to get stuck while running the regsvr32.exe application - if I kill the regsvr32 process in the Task Manager, InstallShield starts moving again.
4. The file C:\Windows\system32\regsvr32.exe has Date Created = 12/29/07 4:39 PM (though the Date Modified is 8/3/2004 - tricky). I can delete the file, but within a couple seconds it comes back (with the exact same Date Created). This does not happen in safe mode - the file stays deleted. But as soon as I reboot, a new one is created. I even downloaded a fresh copy of regsvr32.exe from Microsoft, but it was overwritten within seconds.
Help!!!!
Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:43:18 PM, on 12/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
C:\Program Files\Common Files\Mediafour\MACVNTFY.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\Spamihilator\spamihilator.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\Program Files\Digidesign\Drivers\MMERefresh.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Installers\HiJackThis_v2.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,(Default) = http://fastsearchweb.com/srh.php?q=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MDDiskProtect.exe] C:\Program Files\Mediafour\MacDrive\MDDiskProtect.exe
O4 - HKLM\..\Run: [MediafourGettingStartedWithMacDrive6] "C:\Program Files\Mediafour\MacDrive\MacDrive.exe" /runonce
O4 - HKLM\..\Run: [Mediafour Mac Volume Notifications] "C:\Program Files\Common Files\Mediafour\MACVNTFY.EXE" /auto
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [DigidesignMMERefresh] C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O4 - HKCU\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra 'Tools' menuitem: Express Cleanup - {5E638779-1818-4754-A595-EF1C63B87A56} - C:\Program Files\Norton SystemWorks\Norton Cleanup\WCQuick.lnk
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://www.bitdefender.com/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1187561118453
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: Digidesign MME Refresh Service (DigiRefresh) - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Drivers\MMERefresh.exe
O23 - Service: digiSPTIService - Digidesign, A Division of Avid Technology, Inc. - C:\Program Files\Digidesign\Pro Tools\digiSPTIService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - NetGroup - Politecnico di Torino - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 5715 bytes
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KASPERSKY ONLINE SCANNER REPORT
Saturday, December 29, 2007 9:07:22 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 30/12/2007
Kaspersky Anti-Virus database records: 500142
-------------------------------------------------------------------------------
Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true
Scan Target - My Computer:
A:\
C:\
D:\
E:\
Scan Statistics:
Total number of scanned objects: 155180
Number of viruses found: 5
Number of infected objects: 10
Number of suspicious objects: 0
Duration of the scan process: 01:30:12
Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Administrator\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D8B.tmp/data0002 Infected: Trojan-Downloader.Win32.PurityScan.eg skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D8B.tmp NSIS: infected - 1 skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D90.tmp/stream/data0001 Infected: not-a-virus:AdWare.Win32.Agent.vv skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D90.tmp/stream/data0002 Infected: not-a-virus:AdWare.Win32.AdBand.e skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D90.tmp/stream Infected: not-a-virus:AdWare.Win32.AdBand.e skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\D90.tmp NSIS: infected - 3 skipped
C:\Documents and Settings\Administrator\Local Settings\Temp\IMG2.tmp Object is locked skipped
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat Object is locked skipped
C:\Documents and Settings\Administrator\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VXhABetterInternet.zip/preInsln.exe Infected: not-a-virus:AdWare.Win32.BiSpy.o skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VXhABetterInternet.zip ZIP: infected - 1 skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VXhABetterInternet1.zip/localNRD.dll Infected: not-a-virus:AdWare.Win32.BiSpy.n skipped
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\VXhABetterInternet1.zip ZIP: infected - 1 skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\Spamihilator\SPA1EDD.tmp.log Object is locked skipped
C:\Program Files\Spamihilator\SPA1EE0.tmp.log Object is locked skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\ACEEvent.evt Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
Scan process completed.