Help! Can not get rid of WINTEMS.EXE!

[Blade81]

No, it's not bad one. Please check once again does C:\Windows\system32 folder contain basesrv.dll file.

If it doesn't navigate into C:\QooBox\Quarantine\C\WINDOWS\system32 folder and rename basesrv.dll.vir -> basesrv.dll. Then copy that renamed file to C:\Windows\system32 folder.

[BurntOfferings]

No, it's not bad one. Please check once again does C:\Windows\system32 folder contain basesrv.dll file.

If it doesn't navigate into C:\QooBox\Quarantine\C\WINDOWS\system32 folder and rename basesrv.dll.vir -> basesrv.dll. Then copy that renamed file to C:\Windows\system32 folder.

Lol, the folder C:\QooBox is gone! Probably got wiped out when I ran the OTMoveIt CleanUp. How did we create C:\QooBox\Quarantine\C\WINDOWS\system32?

[Blade81]

Hi

I uploaded the file here. Download to c:\windows\system32 folder.

[BurntOfferings]

So what do I do after I put it in the System32 folder?

[Blade81]

Carry on with the tips meantioned in post #39. And if you need help with Norton reinstalling open a topic on subject at PC Pitstop forums.

[BurntOfferings]

I still cant UNinstall Norton360

[Blade81]

Hi

As I said PC Pitstop forums has people who can help you with that issue better than I can. Open a topic there.

[BurntOfferings]

i would if I could, but everytime I got to post a new topic, I get an error message that I can not post a new topic. I registered and activated my account with them so i should be able to post, but I cant

[Blade81]

Did you get my PM?

[Blade81]

Hi

I see you got the problem sorted out at 5starsupport


Since this issue appears to be resolved ... this Topic has been closed.

Note:If it has been five days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than five days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.